DialAFlight are always wonderful to deal with. I used them in the past and because of covid I remembered to use them to book a flight. Was surprised and thoroughly pleased that their service is just as wonderful as all those years ago! Have been recommending them to everyone I speak about my experience. Thank you for being so efficient, professional and fantastic to deal with!
It was good going out and normal coming home. The wheelchair people were on time so thank you all for your help
Very friendly and efficient
Great service and staff
Very impressed again. Returned from Madeira after three and a half months and 7 or 8 rebookings and it worked seamlessly. Assistance for Mary my wife available at every stage.
Fantastic service from Lucas, particularly after Covid results delay at Heathrow. Calling Dublin car hire company to ensure smooth late pick-up. Would not have got to the funeral of my uncle without DialAFlight. Thanks as always. We'll be back when the restrictions ease.
You did what said you would
Always very helpful
We appreciate your quick response to our flight being cancelled and rebooking for the next day. Also a big thank you to all staff. It has been a very difficult year for you all and we are hoping this year the travel industry will get back to some normality.
Helpful and efficient
As usual everything went as planned and nothing is too much trouble for the staff at DialAFa Flight. Would never use any other agency.
Outstanding performance from Josh, rebooking our flights immediately the originals were cancelled by BA on the first available option and then closely monitoring the situation throughout the Christmas and New Year period, regardless of his own holiday needs. A service and support level that was above and beyond
Harry and Sally very helpful and would definitely recommend them to friends
Professional, helpful, supportive and efficient
When I got to the airport, the ground staff asked me for more information around my medical condition and any special requirements. This was so they could make sure I had everything I needed on the flight. It was actually a really good thing, as I was appointed a specific member of the cabin crew to look after me, and I even got a free upgrade to Club!
Scott is always polite, friendly and professional. Excellent customer service.
Ashley and staff were very helpful and polite.
Special thanks to Lucy who dealt with our problem .
Totally friendly, helpful and utterly reliable people. You can have 100% confidence in DialAFlight
Very, very helpful, quick and efficient
This is the 5th time we have used you and we will definigtely be coming back! So comforting to have Howard resolve our EasyJet flight problems and keep us fully up to date!
Special thanks to Frank and Lincoln, excellent help from both
Sorted out change of return flight straight away. Thanks
Travis is exceptional, what else can I say?
Great communication especially in a time of uncertainty. Flights booked then changed very easily.
Vincent was amazing, went above and beyond!
Nick was, as ever, an absolute star! Without his assistance I would probably still be stuck in Spain. My very great thanks to him and his wonderful team. I have recommended him to many friends who all praise him to the skies!
Very helpful with flight and transfer changes
Hotel was comfortable. A bit remote but we knew that. Food not good. And horrors of horrors they closed the bar at 11 pm. Flights on time. Good service and ideal seats.
Kylie has been great and especially helpful with changing out return flight
My Montenegro guide was animated. 'You should have been here when this was part of Yugoslavia. It was a fine country and tourists loved it,' he said.
There's a word for those who share his view... 'Yugonostalgics', and they remember Josip Tito as a great leader, who ruled the country with a benevolent air and a successful PR campaign.
'I, too, remember Yugoslavia,' I told him, without elaborating.
My memories of pre-1980 Yugoslavia run more along the lines of cheap and nasty, concrete-clad, mass-market hotels aimed at Eastern Bloc tourists, unimaginative food and undrinkable wine.
There was bog-standard nightlife and exotic luxuries such as fiery slivovitz plum brandy, which gave you the mother of all hangovers; and Yugo cars for taxis, which made East Germany's Trabants seem like Ferraris.
It's very different now, as each of the former Yugoslav states strives to come up with new and inventive ways to attract tourists. Montenegro is right up there, with a curious mix of flashy super-yacht marinas and glitzy hotels, combined with good value seaside resorts.
The marina complex of Portonovi, on a 60-acre site on Boka Bay between Dubrovnik, in Croatia, and the Montenegrin coastal town of Tivat, might just be the glitziest of them all when it opens next year. Look out for luxurious apartments, available for sale and rent, as well as a yacht club, spa and a new One&Only resort hotel, the first in Europe.
At the other end of the scale, and not in a bad way, is Ribarsko Selo, a rustic fish restaurant with just a handful of guest rooms, tucked away on the Lustica Peninsula between Miriste and Zanjice beach, where a bottle of Savina white wine costs 15 Euros.
Those in the know book the restaurant's sole harbourside apartment, with its own small pool, a favourite with visiting oligarchs in need of privacy. At just €150 a night for two, it's a bargain.
But there is also much in between these extremes in Montenegro. Its 620,000 people are fiercely proud of the independence they gained following the break-up of Yugoslavia, a process which began in 1991. The following year Serbia and Montenegro became an entity, under the name the Federal Republic of Yugoslavia.
In 2003, it officially renamed itself Serbia and Montenegro and in 2006, after a referendum, Montenegro declared independence. It was officially named the Republic of Montenegro in 2007.
Its credentials as a forward-looking highly progressive country have been underlined since then by such achievements as being classified by the World Bank as an upper middle-income country, becoming a member of the UN, NATO, the World Trade Organization and the Council of Europe. Not to mention seeing many of its resorts gaining a definite air of high-end sophistication.
The town of Budva, for example, once with a whiff of mass market Spanish Costas about it, is now filled with atmospheric bars and restaurants in the shadow of the ramparts, and there's a crescent-shaped beach, too.
Even more spectacular is Kotor, with its high city walls, tiny alleys, churches and Italianate mansions, all a reminder of Montenegro's Venetian heritage. Visit in the early evening, after the cruise ships have rounded up their passengers, order something at an outside cafe, and bask in its beauty.
For real luxury, try the island of Sveti Stefan, once home to fishermen, whose atmospheric houses now serve as guest rooms for the Aman Sveti Stefan hotel, reached by a pedestrian causeway.
Following local advice, I checked out the resort of Herceg Novi, just along the coast, where the modern beach-side Palmon Bay Hotel and Spa provides a good base from which to explore the coast and the black mountains. Service is slickly efficient - not always the case in this part of the world - and rooms are excellent, if a touch clinical.
Heaven knows where Montenegro is heading. It might not know itself. For the rest of us, it's well worth visiting a place that's in such dramatic transition.
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