Jackson was efficient and complied with all our flight requests. However British Airways failed to live up to their standards by omitting to ensure both of the passengers were placed on the Special Assistance register throughout our journey
Never used Rwanda Airways before but pleasantly surprised at how quickly l got to Harare. Very reasonable flights and short transit time.
Stafford Bever as usual was brilliant
Saf is so supportive and helpful. Even when I try to beat him on price…which is very rare! Have recommended to many
Very helpful, will use you again
Ethiopia Airways services were below my expectations. Would like to try another airline next time.
Have used DialAFlight for 7 years arranging our son's travels to school overseas. Our travel consultant advised us which airline took best care of unaccompanied minors and really came through for us in panic situations during the pandemic. Their customer service is second to none! Highly recommended!!
Julian dealt with our flight changes due to Kenya Airways pilots strike - seamlessly finding us an alternative to Harare with Ethiopian Airways
Check in and transfers for business class at Doha airport were very poor compared to other airports.
Excellent service. I hope passengers doing their own bookings realise they can’t do better than professionals like you.
It was a trip with many delays but thanks to Samuel's efficiency it was without added stress.
The flights went well. I've used DialAFlight for many years and it's my go to for big trips and recently smaller ones. I recommend you to everyone!
Thank you Jeff! Everything went perfectly and both you and BA provided exceptional service.
Dealt with Shelley Dimes who was absolutely brilliant, so helpful and professional and was always at the end of the phone every step of the way. High praise to her.
Fabulous service, thank you Eric
I will definitely recommend family and friends to use your company
Received good service from Jordan and would definitely go to him again if I need to book flights! Very efficient
I was always informed of changes, which is highly appreciated. I thank you DialAFlight.
I always book with Oli directly and he is always helpful. On my recent trip my flight was delayed which meant that I missed my connecting flight. Oli contacted me to check that I was OK.
Zoe, once again has done such a great job. I’m so grateful to her and DialAFlight. Everything was perfect and trouble free.
As always, brilliant!
I usually book my own flights but not any more. Max was brilliant. He kept in contact, he provided guidance and when our flight from Johannesburg to Harare was cancelled a few days before we were due to leave he was super efficient and booked us on another airline.
Our Travel Manager Roray was excellent. He kept us informed of everything we needed to make our long awaited dream holiday booked way back in 2019.
Wonderful personal service by Glen. Highly recommended...
Excellent customer service
Stacey is always 100% brilliant as is Marshall and other staff I have spoken to.
The journey there and back was fraught with problems. My luggage at Johannesburg didn't go to Bulawayo. Coming back, there was no BA agent - I was directed to all the wrong places and it was an exhausting experience. This was not due to DialAFlight though.
Incredibly professional and personable assistance
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