DialAFlight are always wonderful to deal with. I used them in the past and because of covid I remembered to use them to book a flight. Was surprised and thoroughly pleased that their service is just as wonderful as all those years ago! Have been recommending them to everyone I speak about my experience. Thank you for being so efficient, professional and fantastic to deal with!
It was good going out and normal coming home. The wheelchair people were on time so thank you all for your help
Very friendly and efficient
Great service and staff
Very impressed again. Returned from Madeira after three and a half months and 7 or 8 rebookings and it worked seamlessly. Assistance for Mary my wife available at every stage.
Fantastic service from Lucas, particularly after Covid results delay at Heathrow. Calling Dublin car hire company to ensure smooth late pick-up. Would not have got to the funeral of my uncle without DialAFlight. Thanks as always. We'll be back when the restrictions ease.
You did what said you would
Always very helpful
We appreciate your quick response to our flight being cancelled and rebooking for the next day. Also a big thank you to all staff. It has been a very difficult year for you all and we are hoping this year the travel industry will get back to some normality.
Helpful and efficient
As usual everything went as planned and nothing is too much trouble for the staff at DialAFa Flight. Would never use any other agency.
Outstanding performance from Josh, rebooking our flights immediately the originals were cancelled by BA on the first available option and then closely monitoring the situation throughout the Christmas and New Year period, regardless of his own holiday needs. A service and support level that was above and beyond
Harry and Sally very helpful and would definitely recommend them to friends
Professional, helpful, supportive and efficient
When I got to the airport, the ground staff asked me for more information around my medical condition and any special requirements. This was so they could make sure I had everything I needed on the flight. It was actually a really good thing, as I was appointed a specific member of the cabin crew to look after me, and I even got a free upgrade to Club!
Scott is always polite, friendly and professional. Excellent customer service.
Ashley and staff were very helpful and polite.
Special thanks to Lucy who dealt with our problem .
Totally friendly, helpful and utterly reliable people. You can have 100% confidence in DialAFlight
Very, very helpful, quick and efficient
This is the 5th time we have used you and we will definigtely be coming back! So comforting to have Howard resolve our EasyJet flight problems and keep us fully up to date!
Special thanks to Frank and Lincoln, excellent help from both
Sorted out change of return flight straight away. Thanks
Travis is exceptional, what else can I say?
Great communication especially in a time of uncertainty. Flights booked then changed very easily.
Vincent was amazing, went above and beyond!
Nick was, as ever, an absolute star! Without his assistance I would probably still be stuck in Spain. My very great thanks to him and his wonderful team. I have recommended him to many friends who all praise him to the skies!
Very helpful with flight and transfer changes
Hotel was comfortable. A bit remote but we knew that. Food not good. And horrors of horrors they closed the bar at 11 pm. Flights on time. Good service and ideal seats.
Kylie has been great and especially helpful with changing out return flight
'Over there,' said our driver gesturing to a smudge of land barely discernible in the gathering dusk, 'is Ithaca: the home of brave Ulysses.'
He put the stress on 'brave' as if there might have been another Ulysses around who had less of an appetite for man-to-man combat.
Nikos, our driver, was a man of the classics, it appeared. 'According to legend, Ulysses spent ten years fighting the Trojans in the Trojan War and then it took him ten years to get home after the war.
'This journey home is the story of The Odyssey.'
Unlike Corfu and other tourist-savvy islands such as Rhodes and Crete, Kefalonia still has the look of a place surprised to find itself in the holiday business.
If Ithaca has Ulysses, Kefalonia has heroes of a more recent vintage. The island was the setting for Louis de Bernière's modern classic Captain Corelli's Mandolin.
FIT FOR THE BIG SCREEN
And, surprisingly - as Holly-wood almost never seems to shoot films in their authentic setting - this was where Penelope Cruz, Nicolas Cage and Christian Bale came to star in the film of the book when it was made here in 2001.
The locals are ambivalent about the film, as it makes narrative capital out of the two worst events to affect the island in living memory.
The ill-fated occupation by the Germans during the Second World War (which resulted in the massacre of more than 5,000 Italian troops as portrayed in Captain Corelli's Mandolin); and the terrible earthquake which destroyed large parts of the island in August 1953, killing 600 people and making thousands homeless.
Driving across the island today, however, there is little to suggest recent troubles.
Kefalonia radiates a quiet contentment, perfect for someone who has arrived, like us, searching for utter peace and quiet. What quickly endeared us to Kefalonia was that this was a 'real' place where the locals clearly have a life beyond tourism.
FAVOURED BY THE STARS
It has become popular with the rich and famous as the perfect place to tie up their luxury yachts as they make their way around the Mediterranean.
We had a fabulous lunch at a harbourside restaurant where our waiter confided that Tom Hanks and his wife were on a yacht nearby and were expected to arrive for lunch imminently.
We strung out dessert as long as we possibly could, but Mr Hanks didn't put in an appearance (or perhaps he is so good at disguises that we didn't recognise him).
What was also impressive is that while the place is probably the nearest thing that Kefalonia has to a major resort, it didn't really feel like a tourist honey pot -it certainly wasn't crowded.
And, best of all perhaps, the excellent meal was very reasonably priced.
The island has only recently begun seeking to attract tourists and doesn't seem to have been alerted to the possibilities of ripping off visitors.
We took our trip to Fiskardo in the evening when the heat was tempered by a cooling breeze from the sea.
Close to our apartment were plenty of good tavernas and bars where we could enjoy a reasonably priced meal in the evening.
It may have taken Ulysses 20 years to return to Ithaca - we shall be heading back to Kefalonia much sooner than that.
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