Based on 8888 reviews on Trustpilot
020·7962·9933
Initial problem with the hotel but then you arranged an upgrade that was very nice.
Everything was perfect. Thank you
Great trip, great resort, would definitely go back again. Staff were super friendly, and really liked the main buffet restaurant. The resort grounds were simply stunning and the beach was right next to it. The highlight of the holiday was the privately arranged (on the site) "12 Islands" boat trip - brilliant island hopping and swimming experience.
Ted remains brilliant. The rest of the team give great back-up if he's not there.
Excellent, friendly, helpful, reliable, what else can I say?
Not your problem but I failed to complete PLF SO WAS REFUSED TO BOARD. Had to find ref number to complete and rebooked BA flight. Would be better if you help clients with docs.
As always, Tristan delivered
Gavin - thank you for all your help in organising our holiday.
Thanks again for excellent service and support
Wayne is absolutely amazing, we would never go anywhere else!
We had to get a minibus to get to our car hire which was unexpected. I can see that it was on the confirmation documents but I think that when you book a car it should be made very clear. Otherwise all very good.
Thanks Joe. Everything went swimmingly.
The airline staff need to police the wearing of face masks on board more.
Great service
Excellent support, booking efficiency and follow up
Harrison Miller was particularly helpful in organising our trip
DialAFlight 100 per cent. BA Club Europe only 1 per cent
Great service all along as always
Excellent trip - all went like clockwork - even the covid issues
Always a first class service. Thank you Alex Gache for sorting out another trip very smoothly indeed
Joe went beyond his remit to sort out all my problems with PLF and flight changes.
Many thanks for additional email with links to necessary websites and government information. Much appreciated as it made life simpler and efficient
Thanks, as usual, to Lee Coughtrey for arranging everything so easily, good information before travel and always there to answer any queries.
Going abroad is not simple for elderly folk like me with little aptitude for computers and advice and assistance such as yours is invaluable. We'll be back to bother you again in the Spring!
Wonderful efficient service as usual, thank you
Great service from Wayne once again. Jet 2 airline info at fault and not impressed with their service
Excellent support from Grant Pattinson, who dealt with everything
Flights and hotel all worked well. One minor criticism - the transfer was in a very old taxi. It would have been better to take one off the airport rank.
Excellent customer service
Great service from Eric, as always.
'Over there,' said our driver gesturing to a smudge of land barely discernible in the gathering dusk, 'is Ithaca: the home of brave Ulysses.'
He put the stress on 'brave' as if there might have been another Ulysses around who had less of an appetite for man-to-man combat.
Nikos, our driver, was a man of the classics, it appeared. 'According to legend, Ulysses spent ten years fighting the Trojans in the Trojan War and then it took him ten years to get home after the war.
'This journey home is the story of The Odyssey.'
We were on Kefalonia, the sixth largest of the Greek islands, which sits between Ithaca and Zakynthos - far to the south of Corfu.
Unlike Corfu and other tourist-savvy islands such as Rhodes and Crete, Kefalonia still has the look of a place surprised to find itself in the holiday business.
If Ithaca has Ulysses, Kefalonia has heroes of a more recent vintage. The island was the setting for Louis de Bernière's modern classic Captain Corelli's Mandolin.
FIT FOR THE BIG SCREEN
And, surprisingly - as Holly-wood almost never seems to shoot films in their authentic setting - this was where Penelope Cruz, Nicolas Cage and Christian Bale came to star in the film of the book when it was made here in 2001.
The locals are ambivalent about the film, as it makes narrative capital out of the two worst events to affect the island in living memory.
The ill-fated occupation by the Germans during the Second World War (which resulted in the massacre of more than 5,000 Italian troops as portrayed in Captain Corelli's Mandolin); and the terrible earthquake which destroyed large parts of the island in August 1953, killing 600 people and making thousands homeless.
Driving across the island today, however, there is little to suggest recent troubles.
Kefalonia radiates a quiet contentment, perfect for someone who has arrived, like us, searching for utter peace and quiet. What quickly endeared us to Kefalonia was that this was a 'real' place where the locals clearly have a life beyond tourism.
The capital, Argostoli, for example, is charming, with a substantial fruit market near the harbour. Of particular interest in the harbour are the turtles, who have become something of a tourist attraction. Another endearing factor, to me, is that there are few sights thought of as mandatory. Our only outing was to take a drive round the island to the harbour town of Fiskardo, 30 miles north of Argostoli.
FAVOURED BY THE STARS
It has become popular with the rich and famous as the perfect place to tie up their luxury yachts as they make their way around the Mediterranean.
We had a fabulous lunch at a harbourside restaurant where our waiter confided that Tom Hanks and his wife were on a yacht nearby and were expected to arrive for lunch imminently.
We strung out dessert as long as we possibly could, but Mr Hanks didn't put in an appearance (or perhaps he is so good at disguises that we didn't recognise him).
Fiskardo is one of the few villages on Kefalonia that were left undamaged by the 1953 earthquake: its handsome Venetian buildings are an impressive sight.
What was also impressive is that while the place is probably the nearest thing that Kefalonia has to a major resort, it didn't really feel like a tourist honey pot -it certainly wasn't crowded.
And, best of all perhaps, the excellent meal was very reasonably priced.
The island has only recently begun seeking to attract tourists and doesn't seem to have been alerted to the possibilities of ripping off visitors.
We took our trip to Fiskardo in the evening when the heat was tempered by a cooling breeze from the sea.
Close to our apartment were plenty of good tavernas and bars where we could enjoy a reasonably priced meal in the evening.
It may have taken Ulysses 20 years to return to Ithaca - we shall be heading back to Kefalonia much sooner than that.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
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