Tyler is EXCELLENT. Embodiment of true customer service. I have recommended to my friends and I will keep coming back to you. Thank you for your exceptional service.
Thanks Damian and team
Nathan and Malcolm were fantastic. Hotel in great location and super efficient and helpful
Very helpful and supportive throughout the process
The only person I deal with is Aidan Pinder at DialAFlight. Aidan is professional, funny, and extremely knowledgeable. I always receive a call just before a flight to wish me a safe journey, which is a nice touch. Once I threw a hissy fit about a hotel I was staying at, so sent an email to Aidan to complain which he answered and offered advice even though he was on holiday himself….so simply the best!
It is always a pleasure to deal with DialAFlight. We have been a client for many years. Keep up the good work.
Hotel was excellent but too full of children...not your fault but it might help you inform other future clients.
Samuel was excellent and everything was as arranged
Such a great experience. I will definitely be booking with DialAFlight again.
Problem with recent EasyJet booking. Luggage not booked. Otherwise excellent service.
Well done Lloyd and Chloe, great service. Will use you again.
Many thanks Tristan, everything went well as always, will be in touch for my trip
Best thing about the company is the staff
Thanks again to Roy Copeland for arranging our holiday and my son’s return flights to New Zealand.
Kennedy spot on as usual!
Only one hiccup with the return transfer which Francis sorted out immediately.
It makes life so much easier just contacting DialAFlight and getting everything organised for you!
All went as planned although cannot blame your company for airport delays or lack of anything to eat on the plane. DialAFlight’s instant telephone response with human being is always most appreciated.
All arrangements went smoothly - thank you Jamal.
We were caught by the Saturday chaos at Heathrow which meant a 5 - 6 hour wait at Marseille before they sent a Jumbo out to take two loads home. Have just recommended you to a nephew!
Automatic car needs to be given as an option
Your performance was wonderful and as promised. However I have resolved to NEVER fly into Malaga again. Most inefficient in the Assistance department. The couple I was with were so delayed that their plane left without them. I only caught my plane because a friend who knew I should be on that plane made a big fuss and demanded to know where I was. (I was still waiting in assistance.) Hotel owner is now taking this up with the airport.
All too easy and cheerful
Theo was fabulous with helping us to book our Iceland trip
Calvin did good!
Sean you're a star. All my requirements for a perfect tailormade break. Transfers. Ideal Hotel. Everything I wanted you supplied.
Been using DialAFlight for over 15 years and recommend you to all. You always make it easy and have good prices when needed. Thank you Gino for all your help.
Usual professional and dedicated personal service.
An extremely caring and very professional service. The staff are always available within seconds to offer advice and assistance.
Reaching the top of a twisting trail through the forests of Monte Urgull, I suddenly saw why the city below is sometimes compared with Rio de Janeiro.
From the rocky crest, a giant statue of Christ opens his arms, blessing San Sebastian. At his feet lie golden scallops of urban beach, sandwiched between green pinnacles rising from a vast natural harbour.
This is the setting for the Basque city on the Bay of Biscay, chosen (jointly with Wroclaw in Poland) to be European Capital of Culture 2016.
It is hard to ignore the twinkling of Michelin stars in Spain's foodie capital – that's what the city is known the world over for. More about the grub in a moment, but I was here to taste some of the other cultural delicacies of San Sebastian, or Donostia as it is known in the Basque language.
The seaside town has been attracting cultured sophisticates ever since the Spanish royal family made it their summer base in the 19th century. Alluring art nouveau hotels and mansions soon became the rivals of fellow Basque resort Biarritz across the French border but just 20 kilometres away.
Since the Fifties the cream of Hollywood have been drawn here by the annual September film festival, which is artier and more compact than glitzy Cannes, according to the cognoscenti. And for half a century the July San Sebastian jazz fortnight has been drawing grandees of the music world.
The length of the city's coast is fringed by a boardwalk, starting at the surfers' Zurriola beach, then skirting the Urgull peninsula headland to La Concha bay, which must rank as one of the world's top urban beaches.
The esplanade rounds a horseshoe of golden sand more than a mile long, facing dark green Santa Clara islet. As I strolled along, the stirring echoes I felt of Rio's Copacabana beach amplified as I neared the rearing Monte Igueldo headland.
The old quarter, I found, is as walkable as the sea-fringe. A grid of narrow streets pedestrianised from noon onwards (after the vans delivering food have gone), is relieved by open spaces such as Plaza de la Constitucion, where windows have seat numbers dating from when the square was used as a bullring.
There is a neo-Gothic cathedral and some fine, older churches. However, the way to observe the town's purest religion is to eat. Pintxos – the version of tapas that Basques take to dizzy heights of delicacy – are the order of the day (and night).
People swarm to sniff out morsels of edible art including dishes such as chipirones en equilibrio (squid, patterned with caramel filigree).
As I tried to walk off my gastronomic indulgence by hiking up Monte Urgull, I concluded that the Rio-like panorama was as visually appetising as the most elaborate San Sebastian pintxo.
First published in the Daily Mail - July 2016
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