It was a long flight. But everything worked out as promised apart from at Heathrow. But then sadly that seems to be the norm at Heathrow. It has to be the worst airport in the world
Kennedy Thrower is so efficient and patient. It is a pleasure to book all my holidays with her.
Have been with you a long time now and consider myself a loyal customer. Nicky is great - very good at her job. I would not thimk there is anyone better than her
DialAFlight are efficient, helpful and informative
I wouldn't trust using anyone else now.
My experience with DialAFlight was amazing. Colin Barlow helped us plan our holiday to Thailand with great recommendations and knowledge on family hotels and location, travelling with two young children. The location and facilities in the hotel he recommended were perfect. He was friendly and helpful and always contacted us when he said he would. There was a flight delay which would cause an issue connecting with our second flight back to the UK. We called Colin out of hours and received updates from him and it was sorted out. Delighted with this first class service. We will definitely use again
Itinerary, travel and hotels worked well for us. Happy with the value and level of service. Chris, our travel manager did a great job.
Bruce Hanes really helpful
Helpful throughout. Thanks.
I’ve booked long distance trip for 2/3 years with Dylan who’s been excellent with sorting my trips
Brilliant trip and great help and comms from Tristan throughout. Only improvement for us would have been being able to fly back from HK rather than Bangkok but understand this would have been an expensive change. We will 100% recommend your services to our friends
Fantastic holiday. Shout out to Reece Gibson for all his help!
Hannah was so helpful with the booking and answering all my questions. Made the whole process a lot easier
Would strongly recommend. Takes all the stress out of booking. Very knowledgeable people.
Very efficient service provided for our holiday. Highly recommended.
Great to have a friendly voice at the end of the phone to help with queries
An emergency WhatsApp/internet contact would be good (proved difficult to secure an international call).
Wouldn’t use anyone else. Superb service
I just wanted to say we had excellent service from Conrad and the yeam. The hotels he recommended were perfect, the holiday went well with no problems. I will definitely be booking my next trip via DialAFlight and will be recommending them to others. To be honest there are no words to express how impressed I have been
First class service as always
Thanks to Des Wing for sorting out all our travel plans. The flights and connections were great and all of the hotels were fantastic, especially Viroth's Hotel in Siem Reap.
Always great to talk to you guys - professional friendly service
Done what it said on the tin, no complaints.
First class service every time. Highly recommend these guys!
The Lacto OVO vegetarian meal on Thai is not vegan. We eventually found a vegan option for the return flight to UK by ordering something like the European Vegan option.
Jeff provided an excellent service. All transfers went smoothly and we were pleased with the price. We were let down by one hotel which was under construction on arrival and did not offer the services advertised. This was disclosed less than 24 hrs prior to arrival.
Lauren, who dealt with our flights was fabulous. Nothing was too much trouble. The only downside we had was being told by one of Lauren's colleagues that we needed to pick up our bags in Bangkok. This was incorrect
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