Special thanks to Lucy who dealt with our problem .
Totally friendly, helpful and utterly reliable people. You can have 100% confidence in DialAFlight
Very, very helpful, quick and efficient
This is the 5th time we have used you and we will definigtely be coming back! So comforting to have Howard resolve our EasyJet flight problems and keep us fully up to date!
Special thanks to Frank and Lincoln, excellent help from both
Sorted out change of return flight straight away. Thanks
Travis is exceptional, what else can I say?
Great communication especially in a time of uncertainty. Flights booked then changed very easily.
Vincent was amazing, went above and beyond!
Nick was, as ever, an absolute star! Without his assistance I would probably still be stuck in Spain. My very great thanks to him and his wonderful team. I have recommended him to many friends who all praise him to the skies!
Very helpful with flight and transfer changes
Hotel was comfortable. A bit remote but we knew that. Food not good. And horrors of horrors they closed the bar at 11 pm. Flights on time. Good service and ideal seats.
Kylie has been great and especially helpful with changing out return flight
Thank you so much our holiday which ran like clockwork.
Even on the Saturday as Tenerife was being locked down, I emailed a question and I got an answer back. Looking forward to my holiday you have planned for me in September.
Very good experience. Just in time to avoid any Covid 19 problems.
We had a wonderful time, great location. Great staff who could not do too much for you. Would recommend
Keep on doing what you’re doing.
You were amazing and everything I asked for you did. Will definitely be using you again
Raphael chose a hotel that matched all my requirements and got me good flight times as well as transfer services - well done you
Manny, as usual, was brilliant. We had a lot of issues as we were at H10 hotel in Tenerife and Manny helped us sort out change of return flights
All staff extremely helpful and had no problem in changing my flight.
Very helpful as ever
It is bad that Vueling cancelled our flight out with three hours notice for a reason they had known for 24 hours. But that was not your fault.
All the arrangements were perfect. I had to change return flights on two occasions and both were done without any fuss or difficulty. Excellent service as always.
Trip was very smooth. All went fantastically well.
Michael was very helpful as usual. He always manages to get me just what I need
Thank you so much. I told my friends on Facebook how good you were.
We are always pleased with the personal service
The Portuguese have a specific word to describe a nostalgic longing for a place, 'saudade', and after visiting Lisbon it’s easy to see why.
It's conveniently close to the UK, it's in the same time zone - and is a hotbed of cutting edge culture and nightlife, exciting architecture, music events and super cuisine including a thriving pop-up restaurant scene.
Music festivals, headed by Nos Alive in July, rival Glastonbury and Reading.
At Nos Alive, one arena is dedicated to Fado, the melancholy music that originated in Lisbon in the 1820s and is making a big comeback. The festival shows how high Lisbon sits on the 'cool' scale, with a huge buzz in the city’s arts and design sectors.
Lisbon has helped fund many free music and arts events in troubled neighbourhoods to bring investment to the areas and the city is reaping the rewards.
A prime example of the success of this policy is an inner-city area called Mouraria, which used to be the old red light district but is now one of the city's trendiest locations and a magnet for visitors.
It has some of the most beautiful tiled buildings in Lisbon and is one of the top foodie hangouts.
WHERE TO GO
For global cuisine, head to the food market in Martim Moniz Square, or ask the advice of locals about many of the little-known restaurants - some in seemingly private kitchens.
There are also plenty of pop-up events run by Elisa Sartor and Valentina Toscano of Mani In Pasta, who also introduced us to the famous Portuguese custard tart.
The original tarts can be found at the Pastéis de Belém in the Belém area, but for an equally delicious treat in a more central location, try the Confeitaria Nacional shop at Praça da Figueira, which was built in 1829 and still contains its original interior. The pastries are a breakfast delicacy - copy the locals by sprinkling the tart with cinnamon or icing sugar.
From Praça da Figueira, a short Metro ride takes you to a jewel in the Lisbon crown - the indoor Time Out Food Market, which houses artisan food and drink stalls run by some of the biggest bars and restaurants in the city.
Visitors can choose from a number of culinary delights, including steak, sushi, dim sum, local cheese and charcuterie. I opted for a salmon, cuttlefish, tomato and seaweed burger in a cuttlefish ink bun that was absolutely delicious.
There are plenty of places for a more upmarket meal too, including the Bica Do Sapato restaurant, co-owned by Holly-wood A-Listers Catherine Deneuve and John Malkovich, and the hotel Tivoli, which features the Brasserie Flo, a grand 1920s-style dining room serving French food.
I indulged in some local oysters, followed by the most delectable prawn and asparagus risotto I have ever eaten and a salted cod with chorizo crumble.
Upstairs at the Terraço restaurant, diners get one of the best views of Lisbon. Later, we enjoyed a drink at the Sky Bar, a terrace with panoramic views.
Thanks to its hilly nature, Lisbon is famous for its terraces and visitors are spoilt for choice when it comes to verandas with a view that serve food.
People looking for a more modern and relaxed vibe should head to the Memmo Alfama though, a boutique hotel in the Alfama area that is built into the medieval walls of the city. Just a stone’s throw from the hotel is the Clube do Fado in Alfama, widely considered to be the best bar to hear Fado music.
The quaint streets of the historic Barrio Alto area come alive at night, with traditional and modern restaurants, Fado houses and lively bars staying open well into the night.
Lisbon is well-known for its extremely photogenic tiled facades. In some neighbourhoods almost every home is covered in the ceramics, splashing entire streets with rainbow colours.
Nowhere is this more evident than at Pestana Palace, a five-star hotel in a restored 19th century palace with views over the Tagus. The grand reception rooms boast fresco ceilings and decorative furniture.
On top of all this there are beaches less than an hour away from the centre and guaranteed good weather – the city with everything.
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