0330·100·2220
i
Always helpful and positive
Beyond excellent! A company that uses its people to actually speak to clients by telephone. Fantastic combination of a modern and traditional client care service.
Your service has always been fine - we can always trust you to give us the best deal.
Very good company to do business with. Very helpful. Thanks Roray for all your help I shall be booking future holidays with you.
Brilliant. Lucas was outstanding
We had a very bad experience with Avis in New York.
Fantastic service as always. I never fail to be impressed with the team's ability to come up with better pricing and better options than I can find
Damien was great with booking our holiday and he even called a few days before to wish us a good trip. Would book another holiday with you again. Thanks
Due to extremely long delays at immigration and border control at Miami this needs to be taken into account when arranging connecting flights
Wayne was totally brilliant! Thank you
Had some delay on return flight and lack of communication with BA and American which we will follow up but otherwise things worked out great. Appreciate your assistance!
Ryan, as always, came up trumps. Smooth and efficient holiday in every respect. Gold star standard.
Lily was just great and went over and above what I had expected.
Excellent performance in answering questions. Both friendly and helpful.
All absolutely perfect. Especially the help from Ryan and his colleague in the lead up to leaving.
Brilliant service as ever from Julian and team
Very helpful and excellent customer service
Daniel was excellent in organising my trip again. This is my 4th time that you have organised my holiday, excellent service.
I was very impressed with the service and with Danny my sales advisor who was very friendly and professional
Friendly and reliable staff - keep up the good work
Thank you for all your help. Only one thing - Terminal 5 wasn't specified on the paperwork for our return BA flight from Miami.
Thank you so much for helping me with my flight arrangements. Nothing was too much trouble and the people I liaised with should be commended for going the extra mile and for being so conscientious. It makes a pleasant change for people to actually phone back when they say they will, ordinarily you never hear from them again!
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted tour for that authentic experience If you really want to find the essence of a country, then small group tours are the perfect answer.
Take the open road for a freewheeling self-drive tour A self-drive tour is a fantastic way to explore a country at your own pace, driving through spectacular landscapes.
Take a cruise and see several countries in one go Cruise holidays have come of age, allowing you to visit several countries and see amazing places, all on one unique holiday.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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