Your calls always answered within 5 rings.
Absolutely flawless! As always
As always excellent service and attention to detail
Superb communication from start to finish.
Thank you - ran very smoothly
Thank you so much Helen for taking such good care of us.
Would just like to say that our holiday manager Hannah Kennedy was excellent, very helpful, very informative and always available to answer any questions. Will certainly be back to book more holidays.
Charles was great. He went the extra mile.
Jonathan Greaves dealt with everything - 5 star service every time
Service was personal and exceptional especially the out of hours service. Thank you to all who played their part.
Love Helen, she is fab and the next holiday is booked thru her as well
Damian Paterson was fantastic as always. Very professional and genuinely fantastic customer service.
Everything was excellent however the hotel in Verona had been given a request for twin beds in the room. I'm not sure how this happened but they resolved the problem the next day.
Thank you Natasha for your help and great customer service as usual. Looking forward to my next trip!
Brilliant service throughout by Tristan. Thanks for a fabulous trip
As usual, first class
Hotel in Barcelona was great and staff excellent but it was next door to what appears to be a large industrial complex - steam coming out of towers, all sorts of vents blasting out hot air - not sure I would want to stay there again!
As always Philip Bardsley was super efficient and extremely helpful
It is very reassuring to be able to contact a travel manager at any time of the night or day if we run into any issues. We have had to do so on previous trips, but thankfully not this one. I make sure to tell my friends and family the service you provide
Jed Fairchild was excellent
All expectations filled, as usual. Thanks.
Excellent service and personnel. 10/10
In your itinerary you told us we were flying Jet 2 from T1 at MCR and in fact Jet 2 flights are now going from T2. This was only a slight problem with the Fast Track booking.
Thank you, all good.
Organisation of the trip by Emily and the team was exceptional
Superb service from DialAFlight and Nick Beattie and the flights worked out well ... even in the manic hub of Schiphol!
Not impressed with the hotel and I had to demand an immediate change of room. However, everything arranged by DialAFlight worked like clockwork. I would not dream of using a different agency to plan my travel as Rebecca and her team are endlessly helpful.
Theo in your Shirley office is fantastic. Professional, helpful and always keen to accommodate.
Wonderful time. All ran smoothly. Hotels and private transfers were spot on
Thank you Sam, everything was just wonderful
Well organised, as usual, no hassles and it is good to know if anything goes wrong you are there to help. Thank you.
The Mediterranean city of Valencia has an astounding cathedral, brilliant beaches, renaissance churches, some of the most striking modern architecture in Europe, fabulous seafood and gutsy red wine.
The locals are intensely proud of their city, culture and language, a form of Catalan called Valencian.
They might not shout about it as loudly as the Barcelonians, but perhaps that's because some might say their city is - whisper it - even better than Barcelona.
Who needs the whorls of Gaudi's Sagrada Familia when you've got the spiralled columns of the city's gothic Silk Exchange? Even paella was invented here.
After the River Turia flooded disastrously in 1957, the government diverted its waters. Now the wide green riverbed snakes through the city, providing 9km of parkland and a home for the Ciudad de las Artes y las Ciencias, an eruption of futuristic pavilions, lakes, an Imax cinema, aquarium and botanic gardens.
All of this is overlooked by the tallest opera house in the world, Santiago Calatrava's steel and concrete Palau de les Arts Reina Sofia, an ancient Greek helmet-shaped building.
Take a glass of wine on the breeze-cooled palm terrace before the opera or come back on Friday evening when music students from the nearby Berklee College of Music, the first international campus of the Boston-based college, give free concerts from April to October on a floating stage in the lake.
Valencia cathedral and the Micalet bell tower are must-sees, but be sure to look up when you are inside the cathedral.
The windows are filled with inch-thin alabaster instead of glass. This makes for a spectral interior rendered even more eerie by the presence of Francisco Goya's 1788 painting St Francis Borgia At The Deathbed Of An Impenitent, where a figure of Christ on the crucifix spurts blood on to a sinner.
Step into the cathedral's Holy Grail chapel, home to a revered silver chalice which, as it dates to the 1st century AD, might just be the real thing.
You'll find modern art at the Institut Valencia d'Art Modern (El Ivam) and El Greco paintings at the El Patriarca museum.
The city is famous for its ceramics and tiles, a tradition that dates back to the long years of Moorish rule. But you'll also find Picasso's work at The National Museum of Ceramics in Ciutat Vella, housed in a baroque palazzo with the most famous decorated doorway in Spain.
Go to the marvellous antiguedades shop on Corretgeria street, where there are tiles in geometric patterns, or line drawings of doves from the 19th century and earlier.
After taking in the Napoleonic-era shell marks in the ancient masonry of the Ciutat Vella's Porta de Serrans, have a restorative pitcher of Agua de Valencia. The madly baroque Cafe de las Horas, in Comte d'Almodovar street, serves this super-charged drink with cava and spirits. There are also non-alcoholic cocktails. And cake!
Like Barcelona, Valencia has a famous city shoreline, but you'll find fewer people on Malvarrosa Beach, a 15-minute bus or tram ride from the city centre.
Casa Carmela, set back from the Malvarrosa Beach, is the place for paella. Locals favour the rabbit offal, snails and chicken paella cooked on open fire pits.
Take a morning cafe solo in the Estacion Del Norte, one of Europe's best-preserved art nouveau railway stations, and marvel at the ceramic fruits hanging from columns and tile murals.
Just over 100 years old, Estacion Del Norte stands like a north African fort beside the city's brick bullring.
There has been a resurgence in local cuisine, with new takes on staples such as hake and pork.
The Mercat de Colon is a gastronomic destination with restaurants including Habitual, run by Michelin-starred chef Ricard Camarena.
In the Ruzafa quarter, the enthusiastic staff of 2 Estaciones serve tuna with peanuts, muscatel, lime and watermelon - and Valencian wine to make it zing.
First published in the Daily Mail - April 2019
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