Your calls always answered within 5 rings.
Excellent service ..
Larry was amazing to work with. We had a wonderful holiday and his recommendation for a hotel was absolutely PERFECT! Will only book trips through him in the future!
We arrived at Kalamata airport but there was no transport waiting for us. We called the hotel and over an hour later a different car was dispatched to take us to the hotel. Not the ideal start to the holiday.
Always great service from your company and staff
Nicole, our travel manager for many years did a magnificent job. She booked the flights, the hotels, the car hire and gave the best advice regarding our trip to Tuscany.
Always delighted with DialAFlight. The rapid telephone answering is wonderful, the agents speak clearly and are always polite, enthusiastic and helpful.
Taylor delivered another five star experience
Very kind and easy to talk to. Confirmation email clearly understood. DialAFlight much easier to use than booking online with airline.
As usual first class support from Darryll Hansford
The DialAFlight team sorted out our trip amazingly efficiently and it all went without a hitch. Thank you.
My travel plans went extremely well thanks to Peter Smith
Much appreciated
Brilliant customer service
Damian is an absolute star. He finds me last minute tickets and organises family holidays. We are super happy with his very professional services.
Dealt with a lovely travel representative called Michael.
Todd was EXCEPTIONAL from start to finish. He gave lots of help when deciding the destination, taking into account all our requirements and the communication was excellent! Cannot wait to book our next holiday with you
I upgraded on SAS airlines by the bidding process! I wouldn’t bother!
Ferries from Corfu to Paxos are unreliable. Our return ferry was cancelled the night before. We were put on a later ferry and just made the flight. It might be worth noting and suggesting an extra night in Corfu at the end of the holiday.
Another faultless booking by Jerry
So reassuring to have the back up and support. Ian responded so quickly to my last minute (day before I flew) queries. It made a huge difference to have the personal support.
Phone answered quickly. Staff very friendly and helpful. An extremely knowledgeable and professional company. Takes the stress out of booking a flight
Superb trip Gordon.
Most organisations under deliver on their promises but not DialAFlight. Excellent service, thank you.
Des is wonderful.
Jake’s the BEST
Absolutely brilliant sorting out complex changes and golf bags to Norway, supporting with check in and full telephone support and guidance. We love the calm and helpful way all your staff respond to us stressed travellers! Thoroughly recommend your excellent service.
Great trip with very professional support
Hotel was fabulous. Great place. All really smooth
Great help as usual
Hotel choice was excellent
Italians are famous for their love of children, welcoming them into restaurants and cafes as if they were part of their own brood.
We were keen on a destination that would scratch our itch for culture… but not turn its nose up at our two boys, Thomas and Jack. A short summer-time break in Rome proved the perfect match.
We based ourselves at the four-star Hotel Mascagni, a stylish boutique hotel in the Repubblica district of the Eternal City, close to all of the major attractions.
Blissfully, we had adjoining rooms - a double bed in one and twins in the other - and each room had its own bathroom, which gave everyone space.
At breakfast every morning, the staff chatted to the boys, quizzing them about their favourite football teams and encouraging them to try out their Italian on them.
With two days to cram in as much of the city as possible, we rose early with a plan to make the most of the morning before the sun got too hot.
The trouble with Rome is that there is too much to see and do and we got carried away with its irresistible charms.
We did a lot of walking on the first day, taking in the Pantheon, the Trevi Fountain and St Peter's Square and, of course, picking up quite a few ice creams along the way - which kept the boys in good spirits.
Rome is not huge but it is hilly, and in the baking August sun little legs can tire. When we returned to the hotel in the evening I discovered that Jack had been stoically enduring the painful consequence of wearing trainers without socks, and we decided to re-think the transport options.
The next day we went everywhere by bus. You never wait long for one and it is easy to navigate your way around the city, and we got a breather and a sit-down in between sight-seeing trips.
There are plenty of other options too; sightseeing buses regularly circle the Eternal City and you can even hire Segways should you desire a more novel way to get around.
High on the list of priorities for the boys was the Colosseum. They had been learning about Romans at school and wanted to visit the scene of all that gory gladiatorial combat.
Hotel staff had advised that we should book tickets in advance to avoid the queues - a tip which saved us hours of waiting in the broiling Italian sun.
The boys immediately made a beeline for the first hawker they saw dressed as a centurion, who promptly demanded 10 euro once Elizabeth had gleefully rattled off some holiday snaps.
I didn't resent it too much though; I shall treasure the memory of seeing how Thomas and Jack were awestruck by this iconic symbol of imperial Rome.
All they'd learned in the classroom about this amphitheatre from 80AD was brought to life here and kept them happy and engrossed for more than two hours of fascinating fun.
Next we took a bus to the church of Santa Maria del Popolo to see two jaw-dropping Caravaggios, which is about as much art as two small boys can take in a day.
While we could have stood and stared at the revered handiwork of this 16th century master for much longer, we quickly realised that there are only so many antiquities that you can squeeze in with children and still expect them to be cheery.
Then Elizabeth and I took a well-earned rest in the shade of a tree in the beautiful park at Villa Borghese.
Rome's answer to New York's Central Park, the third largest park in the city is loved by locals and tourists alike. The elegant 226-acre gardens are perfect for a little respite from the tourist trail and visitors can admire fountains, statues and museums galore.
We almost hired bikes - a popular way of getting around Villa Borghese's landscaped surrounds - but in the end let the boys enjoy four wheels instead.
With energy to burn they loved the idea of hiring pedal-powered go-karts.
Thomas and Jack even took a decidedly local approach to the driving and hurtled around corners at speed, enjoying being in charge of their own set of wheels.
With a little more time, we would have loved to tick off the Vatican and the Sistine Chapel too, although the long queues in unforgiving weather might have been better for an off-season visit.
It isn't easy to shop with two boys either, so we also tried to ignore the city's stylish high fashion boutiques in favour of picking up a few trinkets in the sea of tourist shops instead.
A mini-break with children can be a big ask and not many European tourist cities can pull it off. Rome does though; who can argue with a living history lesson and ice cream in flavours most kids can only dream of back home?
First published in the Mail on Sunday - June 2016
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements