Great telephone service and fast confirmations as usual. One small niggle - hotel booked for a one night stopover should perhaps be closer to the airport
Gary Patel is always helpful and supportive. A great travel agent.
Bruce and the team got exactly what we wanted, made suggestions that we hadn’t thought of and got us the best deal. Answered any queries we had quickly and efficiently. Would definitely use again.
Great customer care from the team - they assembled a perfect holiday for me and everything ran smoothly.
Hotel was OK but breakfast was basic and housekeeping only available every 5 days.
Overall a great deal, helpful staff and generally positive experience. I would mention that updating the app would be helpful, as we had to chase this a few times. Also some information about lounges would be great - we had business/first class tickets and had to pay for a lounge on one of our flights which was a bit annoying.
As always a brilliant service from Les
We were kept fully updated and any concerns were answered promptly. Great service and would definitely use again.
Guy is absolutely fantastic always but particularly since we have had to cancel / reschedule so much during Covid. He has been super supportive, reassuring and helpful throughout. Can’t recommend him enough. Have also referred various friends to him. Avis at multiple locations were disappointing. Thankful that we haven’t hired via them for our next trip though!
Larry is the best
We had to change our flight back home because of the covid19 situation. I phoned the emergency number and a very nice young man named Shane sorted out our change of flights. So glad I booked with DialAFlight.
DialAFlight go over and beyond their customer service.We had an issue with lost luggage - you immediately traced it and fed back the information to us. Very impressive.
Excellent as always
The only negative is the connecting flight to Hawaii with Delta was awful seating and staff were very poor indeed
A huge thank you to Vernon and Jo who were so helpful and patient in planning our dream holiday to Hawaii. You have so much knowledge and experience and you put a whole package together for us with flights and amazing hotels in Honolulu, Maui and a stopover at San Francisco. You also helped to book us the very best seats! Made all the difference. Our holiday was utterly perfect and we shall never forget it. We loved every second.
Jasper was brilliant. I was struggling to find a competitive price for my flight to Hawaii so Jasper found me the best deal and flight times based on my connections. They kept me informed of any changes via email and the app. I can not recommend this company enough
As ever we were very happy with the service provided by DialAFlight.
Excellent service as always.
Annabelle is awesome!
As always, DialAFlight organised a fantastic holiday for us! Thanks esp to Stacey who is always so helpful. This really was the holiday of a lifetime and everything was brilliant.
Stan looked after us extremely well. Excellent holiday on our two island stay in Hawaii. Maui very calm and relaxing -maybe we should have hired a car to see more of the beautiful scenery. We didn't because hotel facilities made us lazy. Excellent clear sea in Maui ideal for snorkelling although currents can be dangerous. Waikiki beach, Honolulu is far more active and the usual hustle bustle of a tourist trap holiday is experienced. In Waikiki there is a tourist charge of $31 plus tax a night which seems to be a hidden way of charging for their facilities.
Everything was first class. Well done Spike
Thank you Saf for your help and tips too.
Brilliant service as always, thanks Debbie
Thanks so much to Glen for booking this for us and helping us choose the Park Shore Hotel in Waikiki. It was the perfect hotel and the location was amazing! I already recommended one of my friends to you and she has booked a family holiday to Mexico for next month, we will be booking with you again 100%
Lloyd and the team were brilliant and always at hand when needed. Thank you for helping us to book our trip, we had a wonderful time.
Air Canada was not a happy experience for us. The staff were efficient enough but the cabin was so cold we had to cover our heads also there were no screens to watch movies. These were for hire at a price. We ordered some food and it was not good so disappointed and will never fly with Air Canada again. Many thanks though to DialAFlight - hotels all good
As always Ralph was on hand to help with anything we needed.
Great service. We had a fabulous time and everything went according to plan. A big thank you to all involved.
Excellent service 10 /10
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements Choose from another 64 luxury hotels