Your calls always answered within 5 rings.
An excellent service provided from beginning to end. Molly was always at the end of the phone whenever I had any queries and if she was not available another member of the team was there to step in. A lovely gesture having a call from Molly a few days prior to my flight asking if everything was okay and wishing me a happy holiday.
You could point clients towards the relevant websites for getting arrival cards for Singapore
Excellent service as always from Daniel
Much appreciated service and very friendly!
Quick responses and nothing was too much trouble, even the out of hours call from Australia to resolve an issue with one of the check-ins was dealt with straight away with no issue. Excellent!
Conrad was very good, always answered my questions in a timely manner. Organised our trip well. Have used DialAFlight before and will again. You are the best.
Harry was a great travel manager - he took the time to get us a good deal and we loved his choices of hotels in Abu Dhabi on our stopover.
We would like to thank Roray for his help throughout the entire process of having to rebook our holiday during covid. However, I would like to point out that our experience on the outbound flight with BA was less than satisfactory, bearing in mind that we were flying business/ club class. We do not intend to pursue this further as it's not worth the stress, but we will not fly with BA in future.
There do seem to be more cancellations and delays out of Hobart than before. Suggest allow longer at Melbourne.
Wouldn’t fly with BA again - worst airline for customer service. And Jetstar are a joke. Didn’t comply with international flight baggage allowance and caused issues with my pram.
We had an accident while away and had to change flights. And DialAflight handled it all direct with the insurers to get us home. Couldn't fault them.
Dexter Tahsin, was outstanding throughout the protracted period of the booking. Originally booked before Covid in 2019, he kept in touch throughout and the flights he managed to book for me and my wife were exactly what we wanted and all worked out well.
Helpful in all respects. Smooth flight although the Royal Brunei Airline website could do with some attention.
Superb service throughout
Melbourne Airport was not very good at assistance either way.
I felt that I was definitely being looked after by Otis and the rest of the team. This was especially important as I was travelling alone to Tasmania for the first time.
Well done Hugo
Stacey was brilliant and went the extra mile
Another great trip arranged flawlessly by DialAFlight. Thank you Jude
Wouldn't fly with Etihad again. Standard of food has fallen
Especially recommend Changi Village Beach Resort for overnight stopover in Singapore
Another perfect trip with the lovely people at DialAFlight. Been using for years now - highly recommend!
Very pleased with this service, careful consideration of the flight times and transfers. Very helpful with any additional queries prior to the trip.
I always book my long haul travel through DialAFlight. The arrangements for my recent visit to Tasmania were absolutely perfect, your staff are always courteous and helpful and your prices are competitive. I would highly recommend you.
Nothing is ever too much trouble. Used DialAFlight for years and will continue to do so.
Nothing went wrong.
The hotels chosen were great. The flights were geared for our timescales.
For the years we have been dealing with DialAFlight we have never been disappointed in any of our transactions. All the team members I have spoken to are polite, professional and fully understand our requirements.
Prompt and helpful- what more can we ask for?
Qantas excellent cuisine
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