Your calls always answered within 5 rings.
Will never travel with Etihad again.
I was really pleased with how you arranged the assistance for me at all the airports - it made it so easy for me to get from the plane and through security.
Spencer is outstanding!
I feel far better informed and more secure when booking with Jack Sullivan's team at DialAFlight
Would highly recommend
Will never travel Cathay Pacific again. Thought it would be OK as you recommended them. First plane to Hong Kong OK. Plane to Perth was old with no leg rests, food was disgusting and they ran out of premium meals
You did what you said you would do
Really helpful and responsive support from Michael Millward
All went well thank you.
Liam sorted everything and made a few changes with minimum of fuss. I will continue to recommend the excellent service
Greg extremely helpful arranging flights and seating in advance. Also presented various options to our original plans which we took advantage of.
Unfortunately my flight to Hong Kong was delayed by a day because of bad weather and rescheduled to the next afternoon which meant my connecting flight to Melbourne was missed.
All queries or requests were dealt with swiftly and satisfactorily
Always helpful and efficient.
Very helpful staff when we asked to switch flights
Kylie and her team always give an exceptional personal service which is very rare to get these days.
Jay made sure I got there on the date I needed to - can’t thank him enough.
In difficult circumstances I found myself needing to fly to Australia with a flexible date for return. Ethan, and everyone I spoke to were so helpful and confident that I felt safe putting my journey in their hands.
Lovely to have a real person to speak to and look after all our travel needs
While your service is always excellent I can't say the same for Etihad. I am currently waiting for a refund for extra legroom seats that I paid for but did not get on the last section of our flight, There was also a nine-hour delay at Abu Dhabi after our flight from Melbourne took off an hour late, missing our connection,
No problems at all. Well planned. Warren did a great job..
Managed to get an earlier flight out of Perth on the outward leg
Excellent and friendly service. Kept in contact leading up to the flight and always on hand to help with any queries.
Always a friendly efficient personal service.
Thank you Declan for ensuring all the arrangements went to plan.
When I got to Manchester the flights to and from Australia were missing from the departure board but I had all the details in the app
Brody is a delight to deal with
Very good staff
All very smooth, communication great, the call just a few days before departure a lovely personal touch. A special mention for John Huff our go to for flights and accommodation. Just back from a fantastic 3 week holiday in Australia, had family to stay with for some of the time but his recommendations for accommodation in Sydney and Port Douglas were spot on.
Very happy
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