Your calls always answered within 5 rings.
Excellent service ..
Larry was amazing to work with. We had a wonderful holiday and his recommendation for a hotel was absolutely PERFECT! Will only book trips through him in the future!
We arrived at Kalamata airport but there was no transport waiting for us. We called the hotel and over an hour later a different car was dispatched to take us to the hotel. Not the ideal start to the holiday.
Always great service from your company and staff
Nicole, our travel manager for many years did a magnificent job. She booked the flights, the hotels, the car hire and gave the best advice regarding our trip to Tuscany.
Always delighted with DialAFlight. The rapid telephone answering is wonderful, the agents speak clearly and are always polite, enthusiastic and helpful.
Taylor delivered another five star experience
Very kind and easy to talk to. Confirmation email clearly understood. DialAFlight much easier to use than booking online with airline.
As usual first class support from Darryll Hansford
The DialAFlight team sorted out our trip amazingly efficiently and it all went without a hitch. Thank you.
My travel plans went extremely well thanks to Peter Smith
Much appreciated
Brilliant customer service
Damian is an absolute star. He finds me last minute tickets and organises family holidays. We are super happy with his very professional services.
Dealt with a lovely travel representative called Michael.
Todd was EXCEPTIONAL from start to finish. He gave lots of help when deciding the destination, taking into account all our requirements and the communication was excellent! Cannot wait to book our next holiday with you
I upgraded on SAS airlines by the bidding process! I wouldn’t bother!
Ferries from Corfu to Paxos are unreliable. Our return ferry was cancelled the night before. We were put on a later ferry and just made the flight. It might be worth noting and suggesting an extra night in Corfu at the end of the holiday.
Another faultless booking by Jerry
So reassuring to have the back up and support. Ian responded so quickly to my last minute (day before I flew) queries. It made a huge difference to have the personal support.
Phone answered quickly. Staff very friendly and helpful. An extremely knowledgeable and professional company. Takes the stress out of booking a flight
Superb trip Gordon.
Most organisations under deliver on their promises but not DialAFlight. Excellent service, thank you.
Des is wonderful.
Jake’s the BEST
Absolutely brilliant sorting out complex changes and golf bags to Norway, supporting with check in and full telephone support and guidance. We love the calm and helpful way all your staff respond to us stressed travellers! Thoroughly recommend your excellent service.
Great trip with very professional support
Hotel was fabulous. Great place. All really smooth
Great help as usual
Hotel choice was excellent
Lyon makes you fat - or can do if you don't follow the advice of celebrity chef Raymond Blanc. I happen to be travelling on the inaugural Eurostar service from London to Lyons in the company of the Michelin-starred owner of Le Manoir aux Quat'Saisons.
He's a passionate ambassador for Lyonnais cooking, with good reason.
France's third largest city has a staggering 16 Michelin-starred restaurants and stupendous food markets - as well as Paul Bocuse, France's most celebrated chef, who is still - at 89 - turning out the very finest quenelles de brochet, a delicate mousseline of local freshwater pike.
But how to avoid getting fat? 'Never eat the whole head of a cow,' says M Blanc. 'Concentrate on a few parts, like the ears.'
I soon find myself dining on food cooked by a master of Michelin cuisine, Anthony Bonnet, head chef at my hotel, the Cour des Loges.
In the candlelit courtyard restaurant M Bonnet suggests a menu de dégustation. Fresh asparagus accompanied by a buttery oyster broth. Then exquisite cod, infused with cinnamon. The pink lamb and rosemary is swirled with wild hazelnut oil.
Cheese follows - including cellar-aged tomme from the nearby mountains, and a sticky Burgundian epoisses.
The next day I visit Les Halles Paul Bocuse, the food market. I've come to have a cooking lesson with chef Philippe Lechat, but first he offers me a tour of the various stands. Stallholders here are sages whose advice is received with as much reverence as if dispensed by an Old Testament prophet.
Back at Philippe's class, he sets me to work on a fresh tuna and mango timbale, showing me how to chop, de-seed and then rub the vanilla into the tuna until we have a mixture that tastes like some heavenly Pacific island.
There's more to Lyon than food. There's the cobble-and-clock-tower old town; the city art gallery (with Picassos and Matisses) and the startling new Confluence Museum. There are boat trips along the city's two rivers, and trendy rooftop nightclub Sucre.
The city also has homespun bistros, where Lyonnais cuisine was born.
There's blood sausage, cow's feet and pig muzzle, terrines, pickled herrings and flageolet bean salads.
Tomorrow I've booked myself into another Michelin-starred restaurant. Lunch is unlikely to be cow's feet or even cow's ears. But if it is, they'll doubtless be carefully balanced with Chablis, cream and an artful twirl of citrus.
First published in the Mail Online - October 2015
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