Your calls always answered within 5 rings.
Everything was as promised. It was a real help to have DialAFlight organise the flights, hotels and car hire in the USA - we had an amazing time!
As always, Bradley is so helpful and gets the best deals and is available any time. Thank you all so much it was a great trip.
Great service
Been flying with DialAFlight for many years. Always get a friendly service from Daniel.
One flight was described as a touchdown at Charlotte but we had to get off and change planes in the end which was a rush. BA also wouldn't let us login online either which was a nuisance.
A perfect booking as usual. Always very highly recommended.
Returning customer for years now so Ben and Ross must be doing something right!
Five stars. Ask for Dexter
The flight from Dublin to Leeds was cancelled due to bad weather - no one's fault - and we were put up in a lovely hotel and were given a hot meal and breakfast. The hotel staff were great, the Aue Lingus staff were very unhelpful and caused a lot of unnecessary distress for a lot of people. We were given a voucher for a hot drink but the staff rebooking our flights and directions to the hotel were sadly lacking and service ethic
Having the mobile app is a real big bonus / help. Able to see itinerary and any flight time changes easily.
Fantastic service as always.
Everything worked really well. We had a lot of driving to do once we were in NC and we loved the car. Thank you Sadie
Really helpful when booking our holiday and just as helpful after the booking. A fantastic holiday without the headache of arranging it myself.
So professional and helpful, all needs catered for.
It would be helpful if the final itinerary included any additional charges we should expect on arrival, eg resort/destination fees so that is front of mind. Also, Hyatt Grand Central charged a fee for each bag we left with them on the day of departure.
I enjoyed most of my recommended stops, however, one of my stops was in Natchez, there wasn’t much to this town at all. Apart from the river and a couple of buildings, I wouldn’t recommend this as a stop point. But I should have researched my stops more. Whilst the booking document references the potential for toll fees & additional fees being added when picking up the car, it would have been good to be guided through this as a younger traveller with it being my first experience of hiring a car. It caught me off guard a bit when I got to the desk. But once again, the booking confirmation did state this, it’s my responsibility to read and prepare but the extra level of service to be guided through this on a phone would have been appreciated.
Seamless first class advice and service from Lloyd. Thank you.
As always, using DialAFlight makes it a holiday - everything comes together seamlessly, without stress or hiccups. All we had to do was relax and enjoy ourselves. Thanks Tony and the team.
Cody was great helping me to make alternative arrangements when my flight was delayed by 6 hours, which was really important for this trip. Many thanks!
Simply fantastic from start to finish
Jerry is so experienced and good
The Virgin Premium drop at Heathrow was slick and easy, less so at JFK. We got global entry on the way in with no queue but others have had to wait up to 4 hours. The Virgin website is awful with no means of contacting the company to check the status of our TSA.
Always very helpful
Thanks Amy - brilliant job as always.
Some of the flights didn’t have our Executive Club numbers for some reason even though we submitted them. Otherwise all fine.
Everything went smoothly. Would definitely use you again. BA let themselves down when they failed to bring our luggage from Heathrow. Had to wait 24 hours for next flight in to deliver it.
All great with flights. Mondrian was a bit disappointing (as it had looked so good on the website) - room very small - breakfast not great. Would have liked to have known about the extra 45 dollar per day service charge beforehand. They were VERY stingy with things in the hotel. We had to ask for toilet rolls/shower gel. Their 'unlimited' soft drinks was never restocked - so ended up being a few small bottles of water for the 6 days. However a great location.
Excellent service. Love the fact you get a call just before you travel to check all OK and if you have any questions regarding your trip!
Des Wing manages our arrangements superbly well!
Perfection as always
Iceland seems to be on everyone's bucket list. Every time I mentioned I'd spent a few glorious days in this curious country, I was met with: 'I've always wanted to go there'. Followed swiftly by: 'Did you see the Northern Lights?'
The answer is, yes I did. But, there really is so much more to Iceland than looking upwards.
Whale-watching, Icelandic horse riding, snowmobiling, all-terrain vehicle tours, caving…they're all available for the more energetic traveller.
Or, for visitors more like me, there's breathtaking scenery enjoyed from the sanctuary of the tranquil Blue Lagoon - a spa created from a nearby geothermal power plant (almost all of Iceland's hot water is generated from the Earth's core) developed into one of the country's biggest tourist attractions.
I visited the Blue Lagoon on a freezing day and the tentative sub-zero steps from the main building to the water's edge took my breath away, but the shivers quickly melted as I eased into the 37C biothermal lagoon.
The waters are said to work wonders for the skin and, in addition, a silica mud mask is a must. I was a little embarrassed about wallowing around sporting the brilliant white mask, but everyone else in the lagoon was doing the same.
With the steam gently rising from the crystal-clear waters it was so relaxing I wanted to stay submerged forever, so I compromised and treated myself to a half-hour in-water massage. Lying on a floating yoga mat in those surroundings while having my shoulders manfully manipulated by a brilliant masseur will be a life memory.
Of course I wanted photos, too, but was worried about keeping my phone dry. I shouldn't have been. There are plenty of staff who will take souvenir snaps on an iPad and email them to you, free of charge.
I went at 9am by shuttle bus - it's about 50 minutes from Reykjavik - and had the waters almost to myself for an hour or so. Travelling by bus is an excellent way to get around the country. Fewer than a third of a million people live in Iceland, with about 120,000 in Reykjavik.
Hotels in Reykjavik cater for all wallets, though Iceland is not cheap, especially alcohol. Do not buy bottled water. Tap water is excellent, and it's free.
The new harbour is a bustling part of town and there's a strong party scene. Restaurants are plentiful and there's lots of fabulous food to choose from, including a 'world-famous' hot-dog stand where tourists and locals alike queue around the block.
I enjoyed strolling around the small city and a two-hour walking tour conducted by a local historian was informative and fun.
However, I wanted to see much more than geothermal swimming pools - even if Ryan Gosling and the cast of the Game Of Thrones had been seen wallowing in one of the outdoor public baths while I was there. So, I left behind the heated pavements of the capital for a Golden Circle Tour of geysers and waterfalls.
The scenery is second to none. Hot, old geysers putting on a regular show are a popular stop for tourists. We visit Pingvellir, a national park that sits in a rift valley caused by the separation of two tectonic plates and the site of the oldest parliament in the world. It's also said to be one of the best spots for diving in Iceland.
At the Gullfoss waterfall, the power of nature sees chocolate milk-coloured water flow over the precipice at 2,000 cubic metres per second. Keep away from the edge!
Of course, I couldn't not mention the Northern Lights. Tour operators are geared up for the spectacular phenomenon and, on a daily basis, they measure magnetic activity to predict what might happen on any given night.
Be prepared to stand in the freezing cold for a while waiting for Mother Nature to put on a show. But when the magic comes it is definitely worth the wait.
First published in the Daily Mail - March 2018
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