Dealt with by Michael! Best holiday we have had so far
Amazing service from Michael - will be using your company again
Jay Thompson knocked it out of the park. Best vacation I have had in years. He made it so easy for me that the most difficult part was remembering to bring my passport.
Thank you Peter for your continued help with my bookings.
Knowledge around US connections would show that passport check is always long so more time for connections should be suggested
Stevie and Jim were great in sorting our lovely holiday.
My outbound flight delayed by 2 hours due to a technical fault meant my onward flight to Mexico was missed. While I was automatically reprotected onto TWO flights the following day, a quick message to the office (very early AM for me) gave Chris and Tristan the opportunity to find a direct option with 2 remaining seats later that morning saving a lot of extra travel and hassle!
Flight and accommodation was fine, however the beach and sea was full of sargassum which smelt like rotten eggs
Customer service is very important to me when using a service and DialAFlight's is excellent. I was always able to speak to a human, you always answered the phone quickly and everyone not only knew what I was talking about but was able to help.
A fantastic service from Natasha for changing my flight so I could return earlier
Amy is great! The updates and confirmations that are sent are timely and informative. Overall brilliant service for our flights.
Ellis was patient and so helpful in finding our special family holiday to celebrate my husbands 50 th birthday. The attention to detail was brilliant and took all the stress out of planning which meant it was all smooth running and problem free.
Nicole is my point of contact for any upcoming trips. She is always wonderful, upbeat and coordinates everything efficiently and effectively.
Everything went smoothly
Harvey is brilliant. Thank you
Quick to answer the phone at any time of day/night and all staff were super helpful with good record of all flight changes. Cannot thank you enough
As good as usual
Ross always delivers, thank you.
The booking process was seamless and recommendation of hotel by Eve was excellent
It was very tight on transfer from Phoenix to Cabo as plane arrived 15 minutes late
Ryan was extremely professional and helpful in organising our holiday . Kept us up to date with all information required for the trip and even gave us a pre holiday phone call to wish us a pleasant holiday
Eric as always was amazing
The hotel was amazing, the staff were very helpful and friendly and could not do anough for you. The hotel and surrounding areas were well kept and very clean. Would definitely recomend this hotel and would love to go back there. The only thing that was a bit disappointing was BA. But overall an excellent time had.
I always recommend DialAFlight and specifically Dexter. He is amazing and always tells me honestly with confidence. I know he travels and can give me honest advice.
Another solid trip recommended and arranged by Ryan. He is always my go to for leisure travel.
Volaris were a great airline. You may want to have a regular relationship.
Top service as usual from Alfie!
As always, Bruce and the DialAFlight team made our trip easy and excellent - thanks again for all the help.
Oliver Orr as always is a pleasure to work with and goes above and beyond to help us achieve our perfect holiday. His effort and attention doesn't go unnoticed.
Will use you again
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