Your calls always answered within 5 rings.
Thank you so much Helen for taking such good care of us.
Would just like to say that our holiday manager Hannah Kennedy was excellent, very helpful, very informative and always available to answer any questions. Will certainly be back to book more holidays.
Charles was great. He went the extra mile.
Jonathan Greaves dealt with everything - 5 star service every time
Service was personal and exceptional especially the out of hours service. Thank you to all who played their part.
Love Helen, she is fab and the next holiday is booked thru her as well
Damian Paterson was fantastic as always. Very professional and genuinely fantastic customer service.
Everything was excellent however the hotel in Verona had been given a request for twin beds in the room. I'm not sure how this happened but they resolved the problem the next day.
Thank you Natasha for your help and great customer service as usual. Looking forward to my next trip!
Brilliant service throughout by Tristan. Thanks for a fabulous trip
As usual, first class
Hotel in Barcelona was great and staff excellent but it was next door to what appears to be a large industrial complex - steam coming out of towers, all sorts of vents blasting out hot air - not sure I would want to stay there again!
As always Philip Bardsley was super efficient and extremely helpful
It is very reassuring to be able to contact a travel manager at any time of the night or day if we run into any issues. We have had to do so on previous trips, but thankfully not this one. I make sure to tell my friends and family the service you provide
Jed Fairchild was excellent
All expectations filled, as usual. Thanks.
Excellent service and personnel. 10/10
In your itinerary you told us we were flying Jet 2 from T1 at MCR and in fact Jet 2 flights are now going from T2. This was only a slight problem with the Fast Track booking.
Thank you, all good.
Organisation of the trip by Emily and the team was exceptional
Superb service from DialAFlight and Nick Beattie and the flights worked out well ... even in the manic hub of Schiphol!
Not impressed with the hotel and I had to demand an immediate change of room. However, everything arranged by DialAFlight worked like clockwork. I would not dream of using a different agency to plan my travel as Rebecca and her team are endlessly helpful.
Theo in your Shirley office is fantastic. Professional, helpful and always keen to accommodate.
Wonderful time. All ran smoothly. Hotels and private transfers were spot on
Thank you Sam, everything was just wonderful
Well organised, as usual, no hassles and it is good to know if anything goes wrong you are there to help. Thank you.
Thank you Glen for yet another fab holiday! We had an amazing time in Lisbon exploring everything this beautiful city has to offer!
Very pleased with your service, as always. But very displeased with BA's delays and rescheduling..
We always get exceptional service, help and support from Connie
Our second time of booking a holiday with Gavin at DialAFlight, and it will most definitely not be our last! Perfect communication and extremely efficient service that totally removes all the stress
Mid-afternoon and the sun is at shirt-sleeve strength, the air scented with shrimp, garlic and sherry and every inch of the Plaza del Salvador is occupied. A public holiday? No – merely Seville as Friday ripens into the weekend.
For the full spectrum of the city's pleasures in a weekend, opt for one of the newer, smaller hotels near this central square. Hotels such as the Alminar, where manager Francisco and his team will let you in on the Seville's secrets.
Santa Cruz, once the Jewish quarter, is east from here and home to the baroque splendour of the Salvador church. There is little traffic, just the occasional car or waspish moped. It is a bewildering tangle of fountains, courtyards and secluded gardens.
The Giralda, the bell tower, spot-lit at night, which crowns the cathedral, is a helpful marker: use it as a guide and you can wander, perhaps to Calle Mateos Gago, where the pavements overflow with tables, chairs and orange trees. For artistic intensity, head to Casa de la Memoria on Calle Cuna for flamenco of almost spiritual possession; heels machine-gunning down on bare floorboards.
Back in a roof-terrace room at the Alminar, you have a private view of the cathedral, just 50 yards away. An empire of a building, its dark interior has an altar drenched in gold and a tomb supposedly containing the remains of Christopher Columbus.
Two minutes' walk to the south is the Alcazar, the royal palace, which requires a full afternoon. Its toy fort castellated walls belie the decorative intricacy within including colonnaded courtyards and regal chambers with stucco friezes and azulejo tiles. The gardens boast palms, peacocks and an hourly water-powered organ recital.
Squeeze in also Casa Pilatos, one of the Duchess of Medinaceli's many residences. There is an El Greco in the dining room, a Tintoretto in the tower room and, most memorably, a painting of a breastfeeding, bearded woman, with her husband looking haggard at her shoulder.
The Sevillanos do justice to Sunday lunch, dining until at least 5pm – so there is time to digest the feast of your experiences at an outside table at Modesto in Santa Cruz or La Fabrica in the Alameda area before flying home.
First published in the Daily Mail - April 2016
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