Abbie ensured my trip to New Jersey was well planned and stress free. The flights and hotel accommodation she booked were excellent. It was a pleasure using your professional services.
Excellent service once more. The reason we keep on booking, never any issues.
Thanks again! Everything worked out including wheelchair assistance for my wife.
Aidan always covers all the bases and is available for any queries that might crop up between booking and commencing our trip. Thankfully we did not need to get in contact during our trip but I am sure advice and help would have been on hand
Always reliable, knowledgeable and informative. Thanks to Joe Orton in particular.
Brilliant service as usual. We have used DialAFlight for our holidays for several years. to Asia, New Zealand, China, India. And this year Canada and USA.
Once again great service from Claire and the team, no issues at all, perfect
Second time we have used you and on both occasions you got the best price
I managed to do all the admin myself, such as checking in, downloading boarding passes, adding passport details. So in fairness I could have booked directly myself
Absolutely First Class communication. Many thanks
We only had an issue with one hotel on our trip in being able to check in. Locations of all hotels were great
Fantastic service from Billy and team. This time I particularly appreciated the out of hours 24 telephone service and Karina’s expert help with some last minute flight changes. Fantastic.
United changed flight info without notifying me.
Hotel Hugo was nice, but they added on $40 'service charge' a day. We were not told about the charge until we were leaving and there was no choice whether to pay it or not. It really is a cheek because it should just be added to the cost of the room … acting a little bit like easyJet?
Amy organised everything. Spot on, fantastic.
Breakfast at Terminal 3 - Club Aspire Number One Lounge gave the whole trip a great start. No problems with either Delta or Virgin and Baby Olive got a bassinet on both trips. Thank you
As usual Conrad did a good job - will be back in the New Year for next booking
Excellent flights & hotel. Sean Furnival provided the best service throughout, particularly in flexibility to enable flight changes as our plans changed. Now booking again for a trip to India.
I've been using DialAFlight for over 10 years and very happy with the service once again. Cody is very patient and knowledgeable about airlines, hotels and destinations which makes the whole trip a breeze.
It would be helpful if the final itinerary included any additional charges we should expect on arrival, eg resort/destination fees so that is front of mind. Also, Hyatt Grand Central charged a fee for each bag we left with them on the day of departure.
Simply fantastic from start to finish
Jerry is so experienced and good
The Virgin Premium drop at Heathrow was slick and easy, less so at JFK. We got global entry on the way in with no queue but others have had to wait up to 4 hours. The Virgin website is awful with no means of contacting the company to check the status of our TSA.
All great with flights. Mondrian was a bit disappointing (as it had looked so good on the website) - room very small - breakfast not great. Would have liked to have known about the extra 45 dollar per day service charge beforehand. They were VERY stingy with things in the hotel. We had to ask for toilet rolls/shower gel. Their 'unlimited' soft drinks was never restocked - so ended up being a few small bottles of water for the 6 days.
However a great location.
Service throughout was excellent - helpful and easy to get hold of designated travel manager by telephone. Will definitely recommend to friends.
Owen Burrell is amazing and have been very helpful.
I had to travel to USA to see a terminally ill relative. They died while I was there so I had to change my return flight. Chris was amazing right from the start. Nothing was a problem. With one quick email from the USA, he was able to change my return flight, which allowed me to focus on other things. I've used DialAFlight on many occasions over more than 10 years and would recommend them to anyone.
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