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Always excellent service
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Many thanks to Christian for his help and assistance as well as his great patience.
Excellent service
Ian has never let us down and always gets a good deal for us. The paperwork is easy to understand and the holidays are as promised. I cannot recommend DialAFlight more highly, we have used them for years.
Assisted travel diabolical as usual both ways at Palma Airport
Ashley always finds me great flight options at excellent prices - this trip went incredibly smoothly
Superb service as always. Michelle Dooler is so thoughtful and kind even doing the ‘check in' for me as I am hopeless doing anything online!
Good advice and great service - would certainly use again and recommend this company.
Thanks to Guy Foskin. Top job arranging a trip for my wife’s birthday. Already planning the next and won’t go anywhere else to book!
Really helpful company and easy to contact which makes a lot of difference
Disappointed with seating legroom
Flights and hotel superb. Thanks to Harry and the team for their help with our trip to Malta.
We have always found Mason to be knowledgeable, accessible and professional in our dealings with him
Once again brilliant holiday - all went to plan - can’t fault DialAFlight for their organisation of this trip. Thank you Trevor
Maintain at all costs the WONDERFUL service you are providing at present. Highly recommend Mason, Russell and DialAFlight, to all who ask.
Thank you Charles for all your help and support helping me check in. Made our trip so easy and relaxed
Assistance with check in for my flights was greatly appreciated. I have poor vision and no access to Apps. Getting them sent to me so I could print them out was wonderful. Also getting priority boarding on easyJet helped. Really excellent.
Have used DialAFlight for many years and would highly recommend to any traveller. Olivia is the best at tailoring any holiday to your needs.
Love working with you, you make everything so easy! There was only one tiny mistake with the car hire dates, but that aside everything was perfect
Another trip that went entirely to plan, thank you Tammy
Have been with DialAFlight for many years because the service is always excellent and the expertise of the agents is invaluable. Would thoroughly recommend.
Please be aware that immigration at Madrid (I had to pass through it for my connecting flights) takes forever. I was able to show my boarding time to a member of staff so that I got fast-tracked otherwise I would have likely missed the flight
Great service as always, thanks Greg
Harvey and the team were great - everything organised even down to assistance for Nanny
Greg once again came up trumps and we were in an amazing location with a lovely hotel. Look forward to going again.
The break was everything we hoped for and more. Samuel Jalloh ensured the transfers were smooth and the hotel fitted our requirements.
Very helpful at DialAFlight - nothing was too much trouble
Very satisfied as usual.
The hotel was perfectly situated. friendly and just what we needed. It was quite a climb up steps by foot from either metro station but an easy two flights up to Sacre Coeur. Feel fitter after two days!
You'll know the feeling. You wake in a luxurious hotel room, look around, and you could be anywhere. So many look the same but until you venture outside it's often hard to know where you are.
But in Portugal or Spain you can avoid this danger by staying in magnificent pousadas and paradores - partly state-owned castles, palaces, monasteries and mansions offering unique but affordable accommodation with a huge helping of antique style and historic class.
On the way down to breakfast you're likely to come face-to-face with a full suit of armour, pass through ancient cloisters and along ramparts and corridors wide enough to take a coach and horses.
I had already experienced the splendour of the Spanish paradores, but this time I was including Portugal where the pousadas - different name, same concept - cast a similar spell. I travelled around the beautiful Douro Valley and in and out of Porto staying in a 12th century monastery, several palaces and a couple of extraordinary mansions.
They've all been cleverly converted and renovated to provide top class accommodation while retaining their historic charm.
There are many different routes you can take where you stay exclusively at pousadas and paradores. DialAFlight can provide you with all the details necessary and make the arrangements for an unforgettable trip.
I began at a castle near the Spanish border - the Parador de Monterrei, on a hilltop overlooking the town of Verin. It has only 12 rooms but each has a wow factor with views across a lovely valley into Portugal. Strolling around the ramparts before dinner was delightful.
Over the border and next stop was the pousada Barao de Forrester at Alijo - a stately mansion in the heart of town and a great base for seeing the Douro, the 'River of Gold', visiting the famous port and wine estates and stopping at delightful towns such as Pinhao and Lamego.
Next, the majestic Santa Marinha pousada looms large over the lovely city of Guimaraes. From reception to my suite, overlooking the city, took me via stone stairs, hushed cloisters, grand panelled rooms and vast corridors. Meals were taken in an expansive monks' refectory. The gardens and lake were a joy.
From Guimaraes I headed north past Porto to the Pousada Monte de Santa Luzia, above the ocean-side city of Viana do Castelo. From my balcony I looked down on planes taking off from the local airport and watched waves crashing on the rugged Atlantic coast.
I didn't think it could get grander than this, but then I hadn't experienced the Palacio do Freixo, a beautiful pousada on the banks of the Douro and a short walk from the old town of Porto. Built around 1742, the Freixo Palace is a remarkable example of baroque architecture and when you're not walking around marvelling at the place, you can relax in the superb spa or swim in the indoor/outdoor infinity pool.
My next, pousada de Viseu, was an imposing 19th century building, with rooftop statues of Faith, Hope and Charity. It started life as a convent then became a hospital but now the old infirmary and mortuary have given way to a slick spa, roomy restaurant and covered courtyard. The polished cherry wood interiors add extra gloss.
I drove on to the walled city of Braganza, set in rugged countryside, and the stylish, modern pousada Sao Bartolomeu. It's handily placed for walks around the old town and picturesque ravine. The elegant rooms have balconies overlooking a beautiful medieval castle.
My last night was back across the border in Spain, at the Parador de Cervera de Pisuerga in the foothills of the Picos de Europa mountains. It stands in the Fuentes Carrionas Nature Reserve and has a hunting lodge feel, with stone fireplaces and wood panelling. Here I encountered the first snows of winter, making my stay even more magical.
Most towns of interest in Portugal and Spain have a pousada or parador nearby. Fly out, pick up a hire car - and stay somewhere memorable every night.
First published in February 2019
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