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Would just like to say that our holiday manager Hannah Kennedy was excellent, very helpful, very informative and always available to answer any questions. Will certainly be back to book more holidays.
Charles was great. He went the extra mile.
Jonathan Greaves dealt with everything - 5 star service every time
Service was personal and exceptional especially the out of hours service. Thank you to all who played their part.
Love Helen, she is fab and the next holiday is booked thru her as well
Damian Paterson was fantastic as always. Very professional and genuinely fantastic customer service.
Everything was excellent however the hotel in Verona had been given a request for twin beds in the room. I'm not sure how this happened but they resolved the problem the next day.
Thank you Natasha for your help and great customer service as usual. Looking forward to my next trip!
Brilliant service throughout by Tristan. Thanks for a fabulous trip
As usual, first class
Hotel in Barcelona was great and staff excellent but it was next door to what appears to be a large industrial complex - steam coming out of towers, all sorts of vents blasting out hot air - not sure I would want to stay there again!
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In your itinerary you told us we were flying Jet 2 from T1 at MCR and in fact Jet 2 flights are now going from T2. This was only a slight problem with the Fast Track booking.
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Superb service from DialAFlight and Nick Beattie and the flights worked out well ... even in the manic hub of Schiphol!
Not impressed with the hotel and I had to demand an immediate change of room. However, everything arranged by DialAFlight worked like clockwork. I would not dream of using a different agency to plan my travel as Rebecca and her team are endlessly helpful.
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Thank you Glen for yet another fab holiday! We had an amazing time in Lisbon exploring everything this beautiful city has to offer!
Very pleased with your service, as always. But very displeased with BA's delays and rescheduling..
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Our second time of booking a holiday with Gavin at DialAFlight, and it will most definitely not be our last! Perfect communication and extremely efficient service that totally removes all the stress
Croatia is increasingly popular for British travellers, and we decided to jump on the bandwagon. But rather than head for the Dalmatian coast islands, we opted for the intriguing peninsula in the far north, known as Istria.
There are regular flights from the UK to the region's capital, Pula, where you quickly pick up the Italianate feel, thanks to its well-preserved Roman amphitheatre, Italian menus and elegant architecture left behind by 450 years of Venetian occupation.
Venice is less than three hours away on a high-speed ferry these days but Istria very much has its own identity.We stayed close to the town of Sveti Lovrec, a 40-minute drive north of Pula. It's a beautifully preserved example of a medieval fortified town. Within its walls, the cobbled streets are deserted and silent but for the tolling of the church bell, while a couple of mini supermarkets, bars and an excellent pizzeria lie outside the ramparts.
Don't be fooled, though - Sveti Lovrec erupts into life in early August when the town holds its annual Beerfest - a bit like a huge, unruly wedding.
The peninsula's rugged coastline means that the beaches tend to be small, pebbly affairs. If you're looking for golden sands, head to Dalmatia and the islands. But the geology here throws up far more interesting features. Take the Limski Kanal, for example: a spectacular six-mile, fjord-like estuary that cuts inland a few miles south of Sveti Lovrec. You'd think such an enormous channel would be hard to miss, but on our first attempt by car we overshot the turning and ended up in the port of Vrsar, with my partner Nick squinting into a map on his iPhone.
While negotiating a three-point turn, we were struck by the number of naked families in front of us and it became clear that we had driven into Koversada, a huge nudist colony.
We quickly returned to Vrsar to get on a boat instead; trips run all day every day from the harbour and will take you on a cruise along the Kanal and also to the beautiful town of Rovinj. The town juts out into the sea, a stunning cluster of Venetian houses clinging to a rocky isthmus, crowned with the spire of St Euphemia's Basilica at the top.
We disembarked and ascended the picturesque cobbled streets, enjoying wonderful sea views from outside the Basilica and the cooler air within it. We also discovered the joy of cevapcici (sausage-shaped 'burgers' served with raw onion and pepper sauce) outside a bistro halfway up the hill.
Later, the boat dropped us off to inspect a pirate's cave allegedly used by Captain Morgan and now conveniently housing a bar. From here we enjoyed views of the calm waters and densely wooded banks of the Kanal, and also views of naked pensioners in speedboats: it seems enthusiasm for naturism is everywhere.
Along the northern bank, restaurants serve up beautifully fresh seafood and it isn't ridiculously expensive. The same goes for most of Istria's restaurants; high quality, low prices. There are treats for the meat-eaters, too: with suckling pigs roast on spits at roadside grills. Another great boat excursion is to the Brijuni islands. This little archipelago, a couple of miles off the coast, has a long and fascinating history.
The Venetians quarried the stone here to build their own city; then, in the late 19th Century, an Austrian entrepreneur turned the islands into an exclusive beach resort, which, after the Second World War, became General Tito's private summer residence.
On Brijuni he entertained everyone from Fidel Castro to Elizabeth Taylor. A little museum houses a terrific exhibition of photos of Tito with his glamorous guests. Tito's parakeet Koki is still alive too and available for a chat in his aviary.
It's once you leave the coast and drive inland that you realise why Istria is often dubbed 'the new Tuscany'. We headed north to hook up with some of Nick's friends, and were stunned by the endless sublime vistas.
One such town, Groznan, is reached only by a winding dirt track and is a haven for artists and musicians. The sound of a cello echoed through the empty streets as we went to meet Mike and Marijana, and sat on a hillside terrace sipping prosecco and gazing at the preposterously beautiful town of Motovun a few miles away.
Later we visited a wonderful restaurant, Konoba Mondo, in Motovun, and had a terrific evening enjoying Istrian produce that inspires its comparisons with Tuscany - first-rate olive oil, world-class wine and truffles galore. As we devoured plates of pasta, we could actually hear the truffle-hunting dogs in the valley below.
Istria is hospitable, charming, a bit off the beaten track and very much on the way up. Tuscany had better watch out…
First published in the Daily Mail - April 2016
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