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You get the greatest service from these guys. Particular mention for Claire Doherty who I’ve dealt with on and off for many years and one of her team members Jenson. They are always at the end of a phone or an email if you need them - and I have needed them a few times. They never make you feel like your question is silly or that you’re a pest!
Excellent all round service, thank you Louie
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Everything worked out really well. No delays and no extra cost. A great time in Paris!
Attention to detail post booking and immediately prior to flight date was most reassuring. Thank you Dominic and all your team.
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Second trip with DialAFlight and again, it was a success. Lily was excellent. The accommodation in both Pisa and Florence were in fabulous locations. We couldn't have asked for more. We will definitely use DialAFlight as our regular travel agent to ensure we receive the 'personal touch.'
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Great location, staff were very friendly and helpful but breakfast disappointing. Travel in Sicily by bus was cheap, regular and comfortable. We would happily use you again.
Everything was perfect, as always
Airport transfer in Sicily provided by BG Sicily Tranfers (Gianluca) was excellent.
Finn was very helpful when we had any queries. He contacted the hotel directly and answered all our questions. Extremely helpful and polite.
The service as usual was seamless and of course stress free, making travelling a pleasant experience.
Mia listened to our specific needs and found us the perfect holiday, she was always available to answer any of our questions quickly and efficiently.
Only problem we had was our hire car from Hertz broke down 30 minutes after leavlng the airport and we had to wait over 2 hours for recovery...
Thanks again Billy Gardner
We had an issue with our transfer which was down to the local company not you. Matter was dealt with quickly and easily. Dexter is nothing but helpful every time you contact him. Excellent service yet again.
Great holiday, only small issue was that we booked a deluxe room with sea view and upon arrival they don't have such a thing, it was a superior room with partial sea view which was slightly disappointing but didn't spoil the holiday in any way.
From booking through to arriving home it was just perfect! Communication from Nicole and her team made everything easy. We have already recommended DialAFlight to others.
I think DialAFlight are excellent with their customer care and communications. Finn is brilliant and soooo patient with all my questions. I always recommend DialAFlight
Fantastic customer support and attention to detail from Jade as always
Quick response to add my easyJet plus number. Courtesy call pre-flight was nice touch!
Always use DialAFlight to organise my overseas trips - a very reliable service with great communication. Amy is brilliant but if she is not available there is always an alternative team member to help. I recommend DialAFlight to all my friends if they need help in planning an overseas trip
This is a luxury five-star enclave sitting on the west coast of sun-soaked Tenerife... a year-round destination for warm weather that attracts a celebrity clientele. Its 72-hole golf course is a key attraction, as is a lovely gold-sand beach.
Star quality: Penelope Cruz, Javier Bardem, Bill Clinton, Stephen Hawking.
Vital statistics: A Moorish palace of excellence in Tenerife, set high on the cliffs, the terracotta walls of the Abama shore up the Canary island's most luxurious hotel. Surrounded by extravagant tropical gardens, you'll find nearly 500 suites and rooms amid its shady courtyards.
Its cliff-top setting means that you'll be whisked down to the beach by a cable car, but if you want to stay put there are nine swimming pools, including an infinity pool at the cliff's edge that looks out across to the island of La Gomera.
The Abama's unabashed luxury continues with two Michelin-starred restaurants. MB comes under the supervision of Martin Berasategui, with classic Spanish cuisine.
Kabuki serves Japanese in a sleek red and black interior.
Eight others include Le Mirador, which specialises in seafood and has views of the ocean.
During school holidays, the bankers of Europe descend en masse with their young children.
If you want to escape beautifully dressed euro-tots, head to the Tagor villas. The most exclusive (and expensive) of all the Abama's rooms are reserved for over-18s, with complimentary drinks and snacks.
Another refuge for adults is the Abama's 72-par golf course. Considered to be one of Spain's finest, it brings golf-minded celebrities including Bill Clinton to the resort.
Other sports facilities include seven tennis courts - one a show court with seating for 600 people.
Location report: Tucked away on the west coast, near Playa de San Juan resort, which is a 15-minute walk away along the cliff. The rest of the island requires a hire car.
Key attraction: Privacy and the sort of luxury that you normally find in only a handful of exclusive resorts around the globe. Reliable short-haul winter sun with Ritz-Carlton finesse (Asprey products in the bathrooms).
The hotel's extensive grounds are meticulously kept, and the beach has imported sand because the local stuff was considered to be a bit dark and gritty for the hotel.
In the news: Cruz and husband Bardem were at the Abama recently.
Good enough for the rest of us?: Technically, the Abama's beach is public - but access is almost impossible without going via the hotel.
First published in the Mail Online - February 2015
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