What 6905 DialAFlight clients thought of Europe

We loved the hotel, our room with balcony and the place. Thank you so much for your suggestion and recommendation

Fantastic service and support throughout adding a sense of security to the trip. I received friendly advice and back up from Jay some years back and also from Jessica

Thanks to Marie Mckeown for putting together a stress free and memorable holiday to Iceland

Noah was very helpful and knowledgeable

Very personal service from all the team

I had issues when checking in online to allow our group of four to sit together.

You are all brilliant! I already knew this, but I can confirm it again. Nicole's support as always continues to be fantastic!

Thanks Billy, we had a wonderful time. Hotel was wonderful, great staff, comfortable rooms and great food at their restaurants.

A great holiday if a little tiring

When we did find problems checking in these were quickly renedied by Manny.

Everything went to plan

Always excellent

All went very well: excellent apartment in a lovely city. A great antidote to the English winter…

Amazing experience from start to finish. Ivor and his colleagues are simply exceptional. Keep up the good work.

Scandic Hotel recommended and was great. Flight connection on return was a rush but made it.

We had a BA City break ruined by a bomb - and needed to find a break for the same price within 20 hours. Ian as always came up trumps.

From first phone call to every arrangement requested. Everything happened perfectly with Sean and Oliver guiding the process. Thank you for making it happen and giving me assurance when concerned, you are brilliant!

Have already recommended

Unfortunately our flight was delayed 8 hours at Heathrow termimal 5 because of fog - all very frustrating but no one's fault. It's a risk one takes when flying

Big thanks once again to Jack and his team. Five star service - wouldn't book anywhere else.

Always a great service from Samuel

Always very helpful and fast to respond - Colin Barlow very helpful in particular.

Everything went smoothly and as expected.

As always brilliant!

Howard suggested a wonderful holiday within our means. The accommodation was good with loads of activities and places to go.

Thank you Troy. Would highly recommend

It was a shame that our flight was cancelled by British Airways coming home. But Des sorted it out. We had a lovely time in Copenhagen and we are all looking forward to booking our next trip

All went very well. Jonathan always looks after us

Appreciate the help and confidence you gave me booking this holiday….have used many times in the past

Up to the usual high standard.

Privacy and luxury

Five-star sparkle at the Ritz-Carlton Abama

Anne Murray takes a lingering look at a hotel of unabashed luxury set in a fabulous location - where Penelope Cruz tops up her tan

This is a luxury five-star enclave sitting on the west coast of sun-soaked Tenerife... a year-round destination for warm weather that attracts a celebrity clientele. Its 72-hole golf course is a key attraction, as is a lovely gold-sand beach.

Star quality: Penelope Cruz, Javier Bardem, Bill Clinton, Stephen Hawking.

Vital statistics: A Moorish palace of excellence in Tenerife, set high on the cliffs, the terracotta walls of the Abama shore up the Canary island's most luxurious hotel. Surrounded by extravagant tropical gardens, you'll find nearly 500 suites and rooms amid its shady courtyards.

A stroll on the peaceful beach, which is reached by cable car from the hotel

Its cliff-top setting means that you'll be whisked down to the beach by a cable car, but if you want to stay put there are nine swimming pools, including an infinity pool at the cliff's edge that looks out across to the island of La Gomera.

The Abama's unabashed luxury continues with two Michelin-starred restaurants. MB comes under the supervision of Martin Berasategui, with classic Spanish cuisine.

Kabuki serves Japanese in a sleek red and black interior.

Eight others include Le Mirador, which specialises in seafood and has views of the ocean.

During school holidays, the bankers of Europe descend en masse with their young children.

Rocks and palms fringe a clifftop pool at The Abama, with views across the ocean

If you want to escape beautifully dressed euro-tots, head to the Tagor villas. The most exclusive (and expensive) of all the Abama's rooms are reserved for over-18s, with complimentary drinks and snacks.

Another refuge for adults is the Abama's 72-par golf course. Considered to be one of Spain's finest, it brings golf-minded celebrities including Bill Clinton to the resort.

Other sports facilities include seven tennis courts - one a show court with seating for 600 people.

Location report: Tucked away on the west coast, near Playa de San Juan resort, which is a 15-minute walk away along the cliff. The rest of the island requires a hire car.

Shady spots surround one of the nine pools

Key attraction: Privacy and the sort of luxury that you normally find in only a handful of exclusive resorts around the globe. Reliable short-haul winter sun with Ritz-Carlton finesse (Asprey products in the bathrooms).

The hotel's extensive grounds are meticulously kept, and the beach has imported sand because the local stuff was considered to be a bit dark and gritty for the hotel.

In the news: Cruz and husband Bardem were at the Abama recently.

Good enough for the rest of us?: Technically, the Abama's beach is public - but access is almost impossible without going via the hotel.

First published in the Mail Online - February 2015

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