Your calls always answered within 5 rings.
Thank you Natasha for your help and great customer service as usual. Looking forward to my next trip!
Brilliant service throughout by Tristan. Thanks for a fabulous trip
As usual, first class
Hotel in Barcelona was great and staff excellent but it was next door to what appears to be a large industrial complex - steam coming out of towers, all sorts of vents blasting out hot air - not sure I would want to stay there again!
As always Philip Bardsley was super efficient and extremely helpful
It is very reassuring to be able to contact a travel manager at any time of the night or day if we run into any issues. We have had to do so on previous trips, but thankfully not this one. I make sure to tell my friends and family the service you provide
Jed Fairchild was excellent
All expectations filled, as usual. Thanks.
Excellent service and personnel. 10/10
In your itinerary you told us we were flying Jet 2 from T1 at MCR and in fact Jet 2 flights are now going from T2. This was only a slight problem with the Fast Track booking.
Thank you, all good.
Organisation of the trip by Emily and the team was exceptional
Superb service from DialAFlight and Nick Beattie and the flights worked out well ... even in the manic hub of Schiphol!
Not impressed with the hotel and I had to demand an immediate change of room. However, everything arranged by DialAFlight worked like clockwork. I would not dream of using a different agency to plan my travel as Rebecca and her team are endlessly helpful.
Theo in your Shirley office is fantastic. Professional, helpful and always keen to accommodate.
Thank you Sam, everything was just wonderful
Well organised, as usual, no hassles and it is good to know if anything goes wrong you are there to help. Thank you.
Thank you Glen for yet another fab holiday! We had an amazing time in Lisbon exploring everything this beautiful city has to offer!
Very pleased with your service, as always. But very displeased with BA's delays and rescheduling..
We always get exceptional service, help and support from Connie
Our second time of booking a holiday with Gavin at DialAFlight, and it will most definitely not be our last! Perfect communication and extremely efficient service that totally removes all the stress
Kylie was wonderful - so helpful and always there when needed. Very happy
Very good performance by all your staff resulting in an excellent holiday, thank you
Very organised and gave a great selection of options
Quality, friendly, efficient service. No need to go anywhere else, to book a flight. Thank you so much DialAFlight!
Great service as usual
Perfectly organised by Kylie
Always there for me
Great swift help when marooned in Larnaca due to overnight flight delay
Excellent as ever.
This is a luxury five-star enclave sitting on the west coast of sun-soaked Tenerife... a year-round destination for warm weather that attracts a celebrity clientele. Its 72-hole golf course is a key attraction, as is a lovely gold-sand beach.
Star quality: Penelope Cruz, Javier Bardem, Bill Clinton, Stephen Hawking.
Vital statistics: A Moorish palace of excellence in Tenerife, set high on the cliffs, the terracotta walls of the Abama shore up the Canary island's most luxurious hotel. Surrounded by extravagant tropical gardens, you'll find nearly 500 suites and rooms amid its shady courtyards.
Its cliff-top setting means that you'll be whisked down to the beach by a cable car, but if you want to stay put there are nine swimming pools, including an infinity pool at the cliff's edge that looks out across to the island of La Gomera.
The Abama's unabashed luxury continues with two Michelin-starred restaurants. MB comes under the supervision of Martin Berasategui, with classic Spanish cuisine.
Kabuki serves Japanese in a sleek red and black interior.
Eight others include Le Mirador, which specialises in seafood and has views of the ocean.
During school holidays, the bankers of Europe descend en masse with their young children.
If you want to escape beautifully dressed euro-tots, head to the Tagor villas. The most exclusive (and expensive) of all the Abama's rooms are reserved for over-18s, with complimentary drinks and snacks.
Another refuge for adults is the Abama's 72-par golf course. Considered to be one of Spain's finest, it brings golf-minded celebrities including Bill Clinton to the resort.
Other sports facilities include seven tennis courts - one a show court with seating for 600 people.
Location report: Tucked away on the west coast, near Playa de San Juan resort, which is a 15-minute walk away along the cliff. The rest of the island requires a hire car.
Key attraction: Privacy and the sort of luxury that you normally find in only a handful of exclusive resorts around the globe. Reliable short-haul winter sun with Ritz-Carlton finesse (Asprey products in the bathrooms).
The hotel's extensive grounds are meticulously kept, and the beach has imported sand because the local stuff was considered to be a bit dark and gritty for the hotel.
In the news: Cruz and husband Bardem were at the Abama recently.
Good enough for the rest of us?: Technically, the Abama's beach is public - but access is almost impossible without going via the hotel.
First published in the Mail Online - February 2015
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