Your calls always answered within 5 rings.
Orlando's recommendation was spot on. We were very impressed with the choice of hotel location and service.
Airport assistance there and back excellent. Thanks
Jack went above and beyond the call of duty in helping us over such a small booking. Thank you
Thank you. All happened as planned. We had a great trip.
Excellent company. Mason is very knowledgeable and friendly but whoever answers the phone is helpful, makes you feel confident to book a holiday
Excellent choice of hotel
The service from Ian was excellent. There was a quick response and a good selection of hotels. The comms were great and it was lovely to have a call before the trip. Booking with DialAFlight takes the hassle away with a trusted service.
Only issue our return transfer from the hotel to airport was cancelled
Wonderful to be able to book flights and choose baggage options while talking to a real person
We were supposed to be going to Madeira (booked independently) but couldn’t land so were flown back to Birmingham - round trip of 22 hours. One phone to Ashley got us a new destination and holiday. Outstanding customer service from him as always.
I have used DialAFlight for my last 2 holidays, they are very helpful and professional. Kennedy does a fantastic job and I would highly recommend her services.
Slightly different car to expected but overall an excellent experience. The accommodation was in an area we really enjoyed. Thank you for doing such a good job
Useless BA didn't fail to disappoint. Their seats were as crammed as Ryanair and, although they had loaded drinks and food, as their credit/debit card reader broke down, they couldn't sell anything to passengers and refused to accept cash. BA are now even worse than Ryanair but many times more expensive.
As always Mark didn’t let me down. He recommended our hotel and it was better than we could have hoped for.
All went to plan.
Marco and Joey are brilliant!
Great service and after care which is so valuable. Along with being able to speak to someone if I need to check anything out. Brilliant!
I always use DialAFlight. Never let me down and a top class service and support
Mason has delivered yet again; can’t fault the service
I always recommend you
Marie was fantastic from start to finish. 5* amazing
Another lovely short break. Thanks
Lux Air was awful. They delayed departure 30 minutes (technical problem) before we were herded onto a coach and then driven out to the plane. We were then left 30 minutes on the coach fully loaded on one of the hottest days so far. We were then allowed on the plane which was hotter than the coach where we sat for a further 20/30 minutes.
Superb personal customer service, would highly recommend DialAFlight
We will certainly use DialAFlight again.
Dealing with DialAFlight is a pleasure. It’s like booking your holiday through a family member. Staff are quick to answer your call and give you peace of mind that if you require help when away, they are there for you. An excellent company with traditional old fashioned principles. A must for a worry free holiday.
As always, top class and everything worked out perfectly
Reid Marshall was absolutely excellent
Yet again, you came up trumps. A delightful boutique hotel in the tiny streets of Hanai. Lovely country, lovely food and people, couldn’t have gone better. Thank you
Ray is absolutely brilliant. Having had two health scares he’s sorted everything for us for two trips to Greece. I would only ever book holidays through him now
Palma's picturesque Old Town may seem an unlikely gastronomic getaway but those who fancy a stay in Mallorca's capital can take their pick from about 3,000 places to eat.
Creative chefs have been lured here by the abundance of fresh produce, including seafood, Mallorcan black pig, sea salt, olives and almonds.
Gourmet markets have sprung up in the maze of medieval cobbled streets, full of tempting smells of cheese, herbs and bread.
Palacio Can Marqués, an 18th century mansion in the Old Town transformed into a stylish boutique hotel, makes the perfect base for a weekend of gourmet delights.
Beyond the lobby, with cathedral-high ceiling and soaring staircase, there are 13 individually decorated suites mixing original features - wood panelling, honey-coloured stone floors, outsized fireplaces - with bold art and hand-woven Nepalese rugs.
The courtyard garden is ideal for a chilled glass of cava. Then have dinner under the restaurant's vaulted ceiling, where Belgian chef Cedric Lebon serves up French and Mediterranean classics - a top choice is a three-course meal of onion soup, a succulent sirloin steak and an irresistible Ile Flottante (meringue and cream).
If you should spot distinctive hexagonal-shaped boxes at Palma Airport and are curious to know what's inside them, you won't find odd-shaped hats but a family-sized ensaïmada - Mallorca's emblematic pastry.
Ensaïmada are thought to date back to the 17th century - some believe their coiled shape was inspired by Moorish turbans - so where better to try them than at the city's oldest cafe, Ca'n Joan de S'aigo? It opened in 1700 and - with ornately-tiled floor and marble-topped tables - still exudes old-fashioned charm. Go for a selection - dusted with icing sugar, topped with apricots and stuffed with pumpkin jam - and order hot chocolate so thick you can stand your spoon up in it.
For a modern take on tapas, head to sleek El Camino. As in its sibling restaurant in London's Soho, Barrafina, you might have to queue for a stool at the long wooden bar, but where better to nibble on plump green olives and sip cava?
The menu celebrates seasonal Mediterranean produce such as goat's cheese stuffed zucchini flowers or perfectly grilled octopus in a tangy mojo sauce. Don't miss the divine Tarta de Santiago (almond cake).
La Rosa Vermuteria & Colmado is a retro tapas bar with a twist - and a long list of vermouths (still all the rage in Spain).
A Negroni is a mix of Vermouth, gin and Campari - served with slivers of iberico ham, to precede hearty local dishes such as cod croquettes or milk-fed lamb chops.
At the two-storey Mercat de l'Olivar stalls were piled high with vibrantly-coloured fruit and local meats and cheeses. In the fish market, swordfish heads sit among slabs of tuna and you can dine on oysters and sushi, or buy prawns and have them grilled in one of the bars upstairs.
To stock up on gourmet goodies, head to the older and smaller Mercat de Santa Catalina on the seafront. Pick up Flor de Sal d'es Trenc (sea salt) flavoured with hibiscus, sobrassada sausage, made with indigenous black pig, and jars of ramillete tomatoes - perfect for spreading on bread to create pan con tomate.
Smaller still, La Pajarita Bomboneria is an old-school deli that's been in the same family for six generations. As well as speciality charcuterie, they stock local Cabraboc gin, Cas Misser olive oil and Binigrau wine.
Fera Restaurant and Bar is in a beautifully restored old palace, combining ancient stone archways, sleek furniture and art-filled walls. Innovative creations from Austrian-born chef Simon Petutschnig really sets it apart.
Making full use of the bountiful produce - along with the restaurant's organic garden - he blends local and Asian flavours to create 'borderless Mediterranean' cuisine.
The seven-course 'Art tasting menu' was both decorative and delicious. Sea in an Oyster Shell - an oyster, mussel and organic caviar - came on a bed of volcanic stone with shells, seaweed and waves of dry ice. Wagyu beef with textures of potato, apple and parsnip was followed by a sublime chocolate dessert with bites of brownie, mousse and the Japanese citrus fruit yuzu.
Just like Palma, it was a feast for all the senses.
First published in the Daily Mail - April 2020
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