Based on 8888 reviews on Trustpilot
020·7962·9933
Initial problem with the hotel but then you arranged an upgrade that was very nice.
Everything was perfect. Thank you
Great trip, great resort, would definitely go back again. Staff were super friendly, and really liked the main buffet restaurant. The resort grounds were simply stunning and the beach was right next to it. The highlight of the holiday was the privately arranged (on the site) "12 Islands" boat trip - brilliant island hopping and swimming experience.
Ted remains brilliant. The rest of the team give great back-up if he's not there.
Excellent, friendly, helpful, reliable, what else can I say?
Not your problem but I failed to complete PLF SO WAS REFUSED TO BOARD. Had to find ref number to complete and rebooked BA flight. Would be better if you help clients with docs.
As always, Tristan delivered
Gavin - thank you for all your help in organising our holiday.
Thanks again for excellent service and support
Wayne is absolutely amazing, we would never go anywhere else!
We had to get a minibus to get to our car hire which was unexpected. I can see that it was on the confirmation documents but I think that when you book a car it should be made very clear. Otherwise all very good.
Thanks Joe. Everything went swimmingly.
The airline staff need to police the wearing of face masks on board more.
Great service
Excellent support, booking efficiency and follow up
Harrison Miller was particularly helpful in organising our trip
DialAFlight 100 per cent. BA Club Europe only 1 per cent
Great service all along as always
Excellent trip - all went like clockwork - even the covid issues
Always a first class service. Thank you Alex Gache for sorting out another trip very smoothly indeed
Joe went beyond his remit to sort out all my problems with PLF and flight changes.
Many thanks for additional email with links to necessary websites and government information. Much appreciated as it made life simpler and efficient
Thanks, as usual, to Lee Coughtrey for arranging everything so easily, good information before travel and always there to answer any queries.
Going abroad is not simple for elderly folk like me with little aptitude for computers and advice and assistance such as yours is invaluable. We'll be back to bother you again in the Spring!
Wonderful efficient service as usual, thank you
Great service from Wayne once again. Jet 2 airline info at fault and not impressed with their service
Excellent support from Grant Pattinson, who dealt with everything
Flights and hotel all worked well. One minor criticism - the transfer was in a very old taxi. It would have been better to take one off the airport rank.
Excellent customer service
Great service from Eric, as always.
Where do we stand on nudity? I quite like it myself, when traipsing from the bathroom to the bedroom on a balmy night or swimming in a moon-lit sea when no one else is around.
But that's not the Formentera way. After a superb lunch at the Gecko Hotel and Beach Club – our extremely comfortable billet on Migjorn beach on the island's southern flank, with glorious Mediterranean views – we head off for a leisurely postprandial but are soon distracted by a couple lying naked in the sand.
THE NAKED ISLE
The man is all legs akimbo, his female companion spread out as if slumber has taken hold midway through a yoga stretch. They are far from the exception.
But, then, this 12-mile long island (a mere 30-minute ferry ride from Ibiza) has long been one of the let-it-all-hang-out capitals of Europe. And one of the most paradoxical.
It's where the languid, carefree spirit sits alongside a strict policy to protect the seagrasses; where construction of new buildings is limited; where you'll find no mega music clubs, not even (unlike its loud neighbour) much in the way of nightlife.
LAIDBACK VIBES
It is the smallest of Spain’s Balearic islands – and is popular as a day-trip destination for people staying in Ibiza. Formentera is particularly well known for its clear waters and long stretches of beach backed by dunes and pine trees. Compared to busy neighbours Ibiza, and Mallorca, nothing much seems to happen on Formentera – and that is meant as a compliment.
The main hub is Sant Francesc, a sleepy village that always manages to wake up in time for drinks and dinner. On a Sunday evening, a group of boys is playing football in the square, using the town hall door as one of the goals, with the white-washed fortress church of Sant Xavier looking on.
There's not, to be honest, a great deal in the way of culture on Formentera – although the Sunday and Thursday Hippy Market in Molar is a good window to the island's soul. The market is more chic than shabby, with whole families coming out to browse and, crucially, to browse at what everyone else is wearing.
GECKO BEACH CLUB
Back at Gecko – a favourite of Sienna Miller – it's all about pared-down luxury. Rooms are on the small side but most come with balconies and some have plunge pools. There's a long, wide pool in the garden on one side of the hotel, a huge lawn with cabanas on the other.
The sea is right there, and at first it's not especially luminous, but walk through the reeds and it soon clears invitingly. Where the water famously is compared with that of the Caribbean is along the northern spit, especially Illetes beach.
ACTIVITIES
We hire bicycles for a day (€6 per bike) and pedal over to Illetes, stopping for a coffee in Es Pujols, the nearest thing Formentera has to a resort town. It's really one main street that leads down to the sea. Unspoilt, unshowy.
A word of warning about Illetes. Time your arrival with care, ideally before the day trippers arrive from Ibiza or after they have left. We make the mistake of turning up at midday and its beauty is somewhat overpowered by the crowd.
We eat our last lunch at a simple Chiringuito right next to the hotel called Kiosko 62, where you perch on stools. My lamb burger does a brilliant job of offering Formentera up on a plate. Cooked pink, it arrives without ceremony in a plain white bun with a slice of tomato on the side. Simple, unpretentious and utterly delicious.
Another extremely popular spot for lunch is Juan Y Andrea which is something of an institution. Open since the 1970s it serves Mediterranean specialties like fresh lobster in glorious surroundings overlooking Illetes beach.
The tables are arranged on the beach and the white-suited waiters walk barefoot. The venue attracts everyone from shipping magnates to movie stars, from ex-Presidents to honeymooners, much like the island itself.
Make sure you book ahead to avoid disappointment
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
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