Your calls always answered within 5 rings.
Everything went well. I enjoyed my trip with the help of your company. All necessary steps were taken care of.
We have always been looked after by Jack Sulliman. He provides an 'above & beyond' service combined with immeasurable patience! Our flights could not have worked better and we are now big fans of Kenyan Airlines Biz Class!
As always, you gave us your 'full support.' Thank you!
Pretty good all round
Just perfect service as always! Dave Probert always goes the extra mile. So happy with DialAFlight - a fabulous company that never lets you down!!
Our flight from CapeTown to London H'row was flawless. We left on time on A350 with 3 pilots on board. There was no turbulence and we were the first flight allowed to land the minute Heathrow opened at 4.30 am. Well done everyone especially Jessie Addington who booked everything for us.
As ever, thank you Roy for your professional service
As always your customer service is 100%
Everything as promised
Great flight thanks
A great company to travel with, a special mention to Libby and her team who are always there to help and fix the little things that make a trip hassle free.
The journey was brilliant but unfortunately there were desert rainstorms in Doha so we couldn't land for a long time, neither could any other flights. But Qatar were very good.
We had hoped that we could check our luggage straight through but this was not the case. Despite flying Club with Air France our ticket did not allow access to the Club lounge in London or Paris.
Good work
I even got upgraded on the flight home.
A thoroughly satisfactory service with a good personal touch.
BA changed the plane on the outward flight. Absolutely awful. Business seats were appallingwith no space, stepping over passenger to get out of seat. Having booked well in advance to get a good seat we were reseated next to a bassinet. Baby literally howled all night. Impossible to get any sleep. Return flight on new aircraft perfect
Love dealing with Christian. He is amazing over delivers and cares! Always feel confident when dealing with DialAFlight
Nairobi airport is a shambles, especially for transit passengers - clearly not designed for +300 seater aircraft and a total of 4 replicated security screenings before boarding!
Stan was brilliant. We outlined our desired itinerary and he knew exactly the flights, hotels etc that we needed. More than happy with DialAFlight and will definitely use them again
Great trip - can’t fault the service we received from DialAFlight.
Two of our hotels on the Garden Route were quite a distance from the town centres (20-40 minutes drive) thereby us having to eat at the hotel each night. Overall our accommodation was excellent and everything ran smoothly. We had a fabulous holiday and would definitely recommend the trip and yourselves.
As ever the service was fantastic. One issue was although we were assured that our luggage would be automatically transferred from our Heathrow to Nairobi flight onto our Mombasa flight it was not. This meant that the hour and a half between the 2 flights was not enough time to pass through customs, collect out baggage and get to the domestic terminal and we missed our onward flight. it was no problem in the end as we were transferred onto the next flight. However, a lot of stress could have been avoided by booking the next flight and not trying to make the first flight.
I took BA economy plus. It was slightly disappointing as it seems to be under staffed. And their app did not work for check in on return flight. I thought you might have better feedback forums with them. Next time I might consider an alternative airline.
As always all worked like clockwork.
Over the years I have built a good working relationship with agents at DialAFlight. I feel they will do their best for me
I would steer clear of British Airways
Seamless transfers, another great experience from DialAFlight
Well done. Very professional
Excellent as always
Immediately after winning the Great British Bake Off, I escaped to the delightful Greek island of Kefalonia to kick back after such a hectic time in the tent.
I can still remember that moment in 2016 when I was floating around in the pool and my triumph finally sank in: 'I've won Bake Off!' I said to myself. It was truly wonderful.
TIME FOR A BREAK
My partner Ian and I recently returned to Greece, this time staying at the Miraggio Thermal Spa Resort in Halkidiki. The resort sits at the heart of a large beachside park facing the Aegean, and our first impressions were very good.
Inside, things got even better. The smartly designed rooms all had balconies or patios with sofas, there was free wi-fi, flatscreen TVs, and tea and coffee-makers (amazingly these days there are still some 'posh' hotels that think that offering coffee-makers is somehow naff).
As someone who has a professional interest in cooking these days, I was delighted to discover that the Miraggio has four smart restaurants (and six bars).
KEY ATTRACTIONS
One of the hotel's key attractions is its luxury spa that features hot spring water: there are also outdoor pools and a very good gym.
When you're in a resort as good as the Miraggio, it is so easy to stay put. We had a suite with a private pool and it was just what we needed relaxation-wise. We did lots of carefree chilling out and I have to admit not very much sightseeing! In fact, I'm afraid we left the resort just once for an evening in Paliouri, a gorgeous fishing village located on Kassandra, one of the three fingers of land that stick out from the peninsula.
During a lovely stroll around the village, I just had to check out the competition from the local bakers. I couldn't resist the baklava - rich, sweet dessert pastries made with layers of filo, filled with chopped nuts and held together with honey. They were wonderful and I made a mental note to try making them myself.
BEST THINGS TO DO
If you do want to be busy (as you might have guessed, busy was not on our agenda on this trip!), there are organised activities during the day: everything from archery to zumba, and beach volleyball to water-polo. The organised fun continued after dark thanks to the in-house entertainments team putting on their versions of musicals including Grease.
We did feel a bit guilty not making more effort to get out and see the sights, because Halkidiki is full of history and has some fascinating archaeological sites.
It is a peninsula extending into the Aegean Sea in the far north-west of Greece. Settlers first came here in any large numbers in the eighth century BC and founded cities such as Mende, Toroni and Scione. The city of Stageira, on the east coast of the peninsula, was the birthplace of the philosopher Aristotle - his teachings are said to have influenced every possible branch of knowledge.
MORE THAN JUST AN ADVENTURE
But confusingly we found we weren't sure exactly where we were, as no one can agree on exactly what the peninsula is called - Chalcidice, Chalkidike, Chalkidiki or Halkidiki, depen-ding on who you talk to.
We decided to stick to Halkidiki. Over the centuries Halkidiki has been part of the Byzantine Empire and the Ottoman Empire - and was finally incorporated into the kingdom of Greece, as it was then, in 1912 after the Balkan Wars.
There are many intriguing ancient archaeological sites all over Halkidiki, including excavations that revealed stone houses with one or two rooms built by communities in Neolithic times. Many incredible artefacts are on display at the Archaelogical Museum of Olynthos.
In some places on the peninsula, lush green forests reach down to some excellent sandy beaches - and there are some exhilarating mountainous parts too, with slopes covered in pine, oak, fir and chestnut.
There is plainly plenty for me to justify a return visit! But I have also promised myself something else for that trip. I would love to go back to the Miraggio and do a baking demo. Maybe my version of the Parthenon (although not a Kefalonia icon) made out of nougat would be a good showstopper!
First published in the Daily Mail - July 2018
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