Your calls always answered within 5 rings.
Absolutely flawless! As always
As always excellent service and attention to detail
Superb communication from start to finish.
Thank you - ran very smoothly
Thank you so much Helen for taking such good care of us.
Would just like to say that our holiday manager Hannah Kennedy was excellent, very helpful, very informative and always available to answer any questions. Will certainly be back to book more holidays.
Charles was great. He went the extra mile.
Jonathan Greaves dealt with everything - 5 star service every time
Service was personal and exceptional especially the out of hours service. Thank you to all who played their part.
Love Helen, she is fab and the next holiday is booked thru her as well
Damian Paterson was fantastic as always. Very professional and genuinely fantastic customer service.
Everything was excellent however the hotel in Verona had been given a request for twin beds in the room. I'm not sure how this happened but they resolved the problem the next day.
Thank you Natasha for your help and great customer service as usual. Looking forward to my next trip!
Brilliant service throughout by Tristan. Thanks for a fabulous trip
As usual, first class
Hotel in Barcelona was great and staff excellent but it was next door to what appears to be a large industrial complex - steam coming out of towers, all sorts of vents blasting out hot air - not sure I would want to stay there again!
As always Philip Bardsley was super efficient and extremely helpful
It is very reassuring to be able to contact a travel manager at any time of the night or day if we run into any issues. We have had to do so on previous trips, but thankfully not this one. I make sure to tell my friends and family the service you provide
Jed Fairchild was excellent
All expectations filled, as usual. Thanks.
Excellent service and personnel. 10/10
In your itinerary you told us we were flying Jet 2 from T1 at MCR and in fact Jet 2 flights are now going from T2. This was only a slight problem with the Fast Track booking.
Thank you, all good.
Organisation of the trip by Emily and the team was exceptional
Superb service from DialAFlight and Nick Beattie and the flights worked out well ... even in the manic hub of Schiphol!
Not impressed with the hotel and I had to demand an immediate change of room. However, everything arranged by DialAFlight worked like clockwork. I would not dream of using a different agency to plan my travel as Rebecca and her team are endlessly helpful.
Theo in your Shirley office is fantastic. Professional, helpful and always keen to accommodate.
Wonderful time. All ran smoothly. Hotels and private transfers were spot on
Thank you Sam, everything was just wonderful
Well organised, as usual, no hassles and it is good to know if anything goes wrong you are there to help. Thank you.
Immediately after winning the Great British Bake Off, I escaped to the delightful Greek island of Kefalonia to kick back after such a hectic time in the tent.
I can still remember that moment in 2016 when I was floating around in the pool and my triumph finally sank in: 'I've won Bake Off!' I said to myself. It was truly wonderful.
TIME FOR A BREAK
My partner Ian and I recently returned to Greece, this time staying at the Miraggio Thermal Spa Resort in Halkidiki. The resort sits at the heart of a large beachside park facing the Aegean, and our first impressions were very good.
Inside, things got even better. The smartly designed rooms all had balconies or patios with sofas, there was free wi-fi, flatscreen TVs, and tea and coffee-makers (amazingly these days there are still some 'posh' hotels that think that offering coffee-makers is somehow naff).
As someone who has a professional interest in cooking these days, I was delighted to discover that the Miraggio has four smart restaurants (and six bars).
KEY ATTRACTIONS
One of the hotel's key attractions is its luxury spa that features hot spring water: there are also outdoor pools and a very good gym.
When you're in a resort as good as the Miraggio, it is so easy to stay put. We had a suite with a private pool and it was just what we needed relaxation-wise. We did lots of carefree chilling out and I have to admit not very much sightseeing! In fact, I'm afraid we left the resort just once for an evening in Paliouri, a gorgeous fishing village located on Kassandra, one of the three fingers of land that stick out from the peninsula.
During a lovely stroll around the village, I just had to check out the competition from the local bakers. I couldn't resist the baklava - rich, sweet dessert pastries made with layers of filo, filled with chopped nuts and held together with honey. They were wonderful and I made a mental note to try making them myself.
BEST THINGS TO DO
If you do want to be busy (as you might have guessed, busy was not on our agenda on this trip!), there are organised activities during the day: everything from archery to zumba, and beach volleyball to water-polo. The organised fun continued after dark thanks to the in-house entertainments team putting on their versions of musicals including Grease.
We did feel a bit guilty not making more effort to get out and see the sights, because Halkidiki is full of history and has some fascinating archaeological sites.
It is a peninsula extending into the Aegean Sea in the far north-west of Greece. Settlers first came here in any large numbers in the eighth century BC and founded cities such as Mende, Toroni and Scione. The city of Stageira, on the east coast of the peninsula, was the birthplace of the philosopher Aristotle - his teachings are said to have influenced every possible branch of knowledge.
MORE THAN JUST AN ADVENTURE
But confusingly we found we weren't sure exactly where we were, as no one can agree on exactly what the peninsula is called - Chalcidice, Chalkidike, Chalkidiki or Halkidiki, depen-ding on who you talk to.
We decided to stick to Halkidiki. Over the centuries Halkidiki has been part of the Byzantine Empire and the Ottoman Empire - and was finally incorporated into the kingdom of Greece, as it was then, in 1912 after the Balkan Wars.
There are many intriguing ancient archaeological sites all over Halkidiki, including excavations that revealed stone houses with one or two rooms built by communities in Neolithic times. Many incredible artefacts are on display at the Archaelogical Museum of Olynthos.
In some places on the peninsula, lush green forests reach down to some excellent sandy beaches - and there are some exhilarating mountainous parts too, with slopes covered in pine, oak, fir and chestnut.
There is plainly plenty for me to justify a return visit! But I have also promised myself something else for that trip. I would love to go back to the Miraggio and do a baking demo. Maybe my version of the Parthenon (although not a Kefalonia icon) made out of nougat would be a good showstopper!
First published in the Daily Mail - July 2018
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