Your calls always answered within 5 rings.
Despite request for rooms close together we were about as far away as was possible but Ikos did upgrade us to better rooms for last two nights. However, overall excellent.
Thank you. Five stars
Will continue to book all our flights through DialAFlight. Helen Jones has always given us excellent service over the last 20 years. Her dedication to her customers is the very best.
Small suggestion: Specify if car hire is on airport or another location clearly in the itinerary. Source additional competitive providers for transfers. Overall Jenson is an absolute superstar!
Bradley is a different class - top job from start to finish.
Noah was extremely helpful and informative which was very reassuring throughout the booking process and again during our holiday. Thank you so much - we will definitly recommend DialAFlight to our friends and family.
It all worked out just fine. Many thanks.
Very helpful
You really went above and beyond - thank you
An amazing trip organised by Philippa - quite a task for a family of twelve ranging from 80 years down to 18 months. She organised an unforgettable trip for my husband and I to Croatia so we didn’t think twice about contacting her again for this trip.
Cameron, Gino and Amy are all so excellent in everything they do for us. A fabulous team and experts. We never go anywhere else
When booking flights with kids, would be great if you could make sure that the airline provides child appropriate food. There was no kids food served on the BA flights.
Can not recommend your service too highly. Always excellent. Thank you.
Customer service is excellent - I have been using this company for years
Always first class
As always excellent from Bradley. After having to miss my original trip due to ill health he had it all rearranged within days. Highly recommend.
We have being using DialAFlight for over 20 years and have booked with the same person all that time! Perfect service like this is sadly rare. You can phone up and get answered by a real person! Other companies should take notice of the way DialAFlight operates!
Excellent service. I definitely would recommend. We use DialAFlight all the time when booking a holiday.
After never doing separate flights before I was quite nervous but shouldn't have been. Stan was fantastic, he answered all my many emails to put my mind at ease.
Possibly more information needed regarding likely costs of airport to hotel transfers. Also we were staying 40 mins from town centre and it was not made clear the cost of taxis to go into town
Jason is a superstar
Troy was excellent as usual with top service provided.
Excellent service from Stan's team. This company is very professional and honest - if a problem arises it’s dealt with straight away
Always great service when we speak to anybody at DialAFlight
Gino was fantastic from the start to finish
I have been a DialAFlight customer for many years and I have always received first rate customer service from Marie McKeown
Excellent service as always.
Callum always listens to me and then produces and tweaks if necessary. I wouldn’t use any other company.
Arthur was so helpful. Even when flights went wrong, he was on the airline's case immediately. Great and efficient company.
Charles is amazing.
How do you create a hotel in the most stunning setting you can imagine? By carving its amazing rooms into a cliff face formed by a mighty volcanic eruption. Stepping into Iconic Santorini's spectacular hillside setting is an experience that is nothing short of breathtaking.
And being faced with the cobalt Aegean Sea and the tiny white-washed buildings of the astonishingly picturesque village of Imerovigli does not get any less incredible as the days roll on.
The epitome of relaxed elegance, this unforgettable boutique cave hotel features five levels carved from the volcanic wall of Santorini's caldera - each of the 22 beautiful rooms offering its own style.
Aiming for an authentic Greek appearance with a luxurious edge, these distinctive residences come with plush amenities, including Coco-mat linens, huge beds and heated indoor pools.
Homely and relaxing, yet contemporary, these one-of-a-kind rooms all offer splendid views of the caldera from a personal veranda, where guests are welcome to enjoy breakfast in the morning.
Those staying in the Caldera Suites are lucky enough to be able to glimpse the jaw-dropping vista from their own outdoor jetted pool on their private terrace.
Greek hospitality
Eating at Iconic Santorini feels like being welcomed as a new member of a Greek family, with a whole host of mouth-watering traditional dishes and Santorini wine on offer in the Pergola Restaurant.
While relaxation is certainly the name of the game, with an on-site spa available to all guests, those wishing to work off that indulgent feta can sweat it out in the hotel's wellness and fitness centre.
And if staring out at the azure waters or soaking in the sumptuous infinity pool ever gets boring - which it won't - a number of tourist attractions are a mere stone's throw away, including the romantic city village of Oia, famed for its breathtaking sunset, and the quaint town of Fira.
With wine being one of Santorini's most famous exports, an afternoon of tasting is advisable, with the Argyros Estate Winery, Hatzidakis Winery and Santo Wines Cooperative all close by.
Meanwhile, the island is steeped in history, and those wishing to delve a little deeper below Santorini's picturesque exterior will be able to discover the ancient Thera archaeological site, or the pre-historic city of Akrotiri.
Although Iconic Santorini offers all the positives a chic boutique hotel should - luxury amenities, decadent surroundings and friendly and helpful staff - it is the magical caldera setting that really takes your breath away.
Ancient caldera
Santorini is the largest island of a small, circular archipelago which bears the same name and is the remnant of a volcanic caldera. This means it is essentially what remains after an enormous volcanic eruption 3,600 years ago that destroyed the earliest settlements on what was formerly a single, much bigger island, and created the current geological caldera.
The eruption may have led indirectly to the collapse of the Minoan civilisation on the island of Crete, 68 miles to the south, through a gigantic tsunami. Another popular theory is that it is the source of the legend of the lost city of Atlantis.
Now, a giant central, rectangular lagoon, about 12km by 7 km is surrounded by soaring cliffs on three sides. On the fourth side, the lagoon is separated from the sea by another much smaller island called Therasia. Two channels connect the lagoon to the sea - and all combining to create a simply spectacular setting.
My lasting memories are of magnificent views and an altogether unforgettable stay.
First published in the Daily Mail - May 2017
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements