Your calls always answered within 5 rings.
As always, wonderful service. Many thanks.
All good as usual. Thank you, Jarvis.
Very professional and friendly
Seamless. Very good
Your app is an excellent way of keeping track of the itinerary as it contains all the necessary details of the trip. Really good
You people really are the best. Neighbour Lizzy used you recently and she was so pleased I recommended you.
Thank you for your excellent service
Great pre journey contact and advice from Gary and colleagues. Everything was absolutely spot on and we loved it. So many thanks from us!
The service and follow up was excellent.
Once again a very good holiday that went to plan. We had an issue with a transfer not arriving and this was sorted out ASAP. Couldn't fault the service and will use again. Top marks.
Professional responses at all times
The home pick up is first class! Definitely can recommend
All round good support
We went to Canada and got a good price for flights, hotel and transfer. Would definitely recommend DialAFlight. Leah was particularly helpful..
Overall booking went well
Everything ran so smoothly - the flights, the hotel bookings and the car rental all spot on which made for a fantastic memorable holiday. Thanks to Eric and the team
Always feel assured when travel has been arranged by DialAFlight as I know they are there if anything goes wrong. Luke is a gem!
As always Bobby was brilliant. Thanks very much.
Achieved exactly what I needed. However, if I ever finish up on Lufthansa again I will not be so generous. They make Easyjet look good.
We were unhappy about the seating all three of us were in different rows.
Air Canada was a disappointment but this does not reflect on your company.
Very pleased with the selection of flights, but Dollar hire car gave us an EV; workable but a bit of a pain to keep charged in the wide open spaces of Canada!
Ashley was amazing, he allayed all my concerns and always responded promptly to my emails.
Thanks Ed Chivers for all your help - you were amazing.
An excellent holiday - my only negative is I think more emphasis needs to be made on the fact that each hotel will require a security deposit when checking in.
Another excellent trip from DialAFlight. Looking forward to the next one
A fantastic holiday that was put together with the excellent support and knowledge of Gordon.
Professional excellent service. Would always recommend Mason Edwards
Good service....will use again.
Cat was fantastic. After booking it came to light that Air Canada was possibly going on strike on my return dates. I was kept updated and received constant messages whilst I was in Canada. Excellent customer service, second to none Cat, thank you.
I have unashamedly high standards when it comes to pampering. Who better than me then, to test out the new spa treatments on offer from Cypriot ultra spa Anassa?
This place is what's known as a 'destination spa' - treatments aren't an 'add on', they're their whole reason for being.
On an isolated stretch of coastline about 45 minutes drive from bustling Paphos on the Akamas Peninsula, Anassa is a family-owned resort famed for its beautiful food and beach.
Delightful villas wind out across the property in a kind of mock Greek village with cobblestone streets and tumbling bougainvillea. It is utterly delightful.
But what about the all-important spa?
Day one, I trundle past a beautiful rustic Greek chapel in the hotel's grounds, down to the spa for an 8am yoga treatment. It's raining - rare in Cyprus at this time - so instead of performing our morning stretches on a balcony overlooking the Mediterranean, we take to a room overlooking tall fir trees with our teacher Simon.
The hotel has a fully equipped gym, and there are all manner of extras you can book - yoga, meditation, water sports or chartering a yacht out to the Blue Lagoon, about an hour's sail along the coast.
And then there's the treatments. As well as traditional thalassotherapy and Organic Pharmacy products, the spa at the Anassa has just taken on Ila products, which is music to my ears.
I've long been a devotee of the Ila brand. Created by hand in England, Ila goes to great lengths to be ethical. They describe themselves as 'beyond organic', an ethos very close to founder Denise Leicester's heart since she began the company in 2005. Ila at Anassa is the kind of pampering marriage that I knew would blow my socks off.
I began my Ila journey with a 60-minute Ku Nye massage, a combination of massage with kneading, acupressure and the use of hot stones and poultices.
I was pleased to hear that the divine smelling oil used actually comes from Cypriot roses.
If you're not a fan of the heat, try the Prana Vitality massage which doesn't use hot poultices, just long deep sweeping strokes to eliminate stress from the muscles.
Despite the Ku Nye being a brand new offering at the spa, my therapist was experienced and instinctive - unsurprising when you learn that Denise picks her therapists by hand and gives them one-to-one training.
I defy even the most battle-hardened insomniac to stay awake after this treatment. It was all I could do to drag myself back to my room and clamber into my marshmallowesque bed.
Next up; a bespoke Ila facial with renowned celebrity facialist Anastasia Achilleos. I almost do the treatment a disservice to call it just a facial, because it was so much more. Comprised mainly of meditative sweeping massage, it helps drain your lymphatic system and eliminate puffiness from the face.
Essence of sea lavender and sea lettuce improve your circulation, and bestowed me with a rosy glow. I truly felt this 90-minute facial was 'transformative' not only to my face but to my mind as well.
Lastly I tried what I have simply named 'The Jets'. It's hard to explain how much I loved The Jets. Want an instant slimming treatment, one that rids your body of its wobbly bits and improves the look and feel of your skin? Book in for the Ila Thalasso Jet Shower and Deep Tissue Massage.
You strip off and don a pair of paper pants. You enter a large tiled chamber with handles at one end of the room where you stand. Then, a lovely lady comes in and picks up what looks to be a fireman's hose attached to a contraption which heats seawater to just a bit warmer than your body - then she fires it at you, working up your legs from your feet and doing your tummy, chest and arms. You turn around and face the wall so she can do your back and the backs of your legs and buttocks.
The pressure is quite high although not uncomfortably so, and in under a minute the area being 'jetted' goes red where the circulation is rushing around. This is the aim of the treatment and so, when that happens, the therapist moves on to the next area.
After you're all red and completely drenched – soggy paper pants and all – you are taken to another room to shower, dry off and lay on the massage table to be slathered in super soft jasmine and tuberose moisturiser which is then massaged in.
So did Anassa live up to the most finicky spa reviewer in the world? Dear readers, it did. I really cannot recommend the Ila treatments at Anassa highly enough. Beg borrow or steal to get yourself there.
First published in the Mail Online - August 2015
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