Your calls always answered within 5 rings.
Usual excellent personal service.
Many thanks to Michael and Bill for making all the arrangements including the amendments caused by British Airways.
The front rooms at the hotel were incredibly noisy until well after midnight
Excellent efficient team
The App was very useful. Riley was a very reliable contact. All staff answered the phone promptly and were very helpful. This was a superb holiday (Paradors Andalucia). The standard of hotels was excellent. The car hire company was also exceptionally good and very efficient. We will look to use DialAFlight again
Just a little confusing to find our driver on arrival as expected him to be holding our name not have to go to the desk. Otherwise good service.
Vinnie is always very helpful and provides all the guidance needed. Makes booking flights very painless
I don’t think we would use Centauro car hire again. Prefer a company with collection at airport and car a bit untidy
I spoke to Lloyd Stephens on the phone at Lanzarote Airport on my return flight. I was given a scare by check in, who, because of the assumed weight of the overall cargo, told me my ticket would have to be on standby and I might have to fly back the following day. Lloyd was very reassuring on what actions I could take. As it happens I was allowed on the plane anyway so it was panic over.
Last hotel on itinerary would have been better to be Malaga as longish journey from Cordoba then return car and catch flight. Great Paradors. Superior rooms were a must for views. App very useful for info. Good contact and assistance from Ralph before the holiday.
Great service!
Wouldn't use Paradors again. Staff seemed more concerned with their own convenience than the customers
Very professional service - thank you Nicole for your help
I was impressed with Rudi McCarthy and his team on our trip to Spain. They managed to arrange flights at times and prices which weren’t available elsewhere, booked a fantastic hotel at a great rate - and were even able to fix a booking problem which was nothing to do with them!
Above excellent. I have recommended you to everyone. Customer service is amazing. The fact I can call and speak to someone… incredible. I will be back. You are stuck with me as a permanent customer. Thank you so much
Every detail was catered for, great service every time.
I always get very good service from Trevor and Roger
Always very efficient and friendly
Very friendly, efficient service. Would highly recommend. The hotel recommended by Edward was excellent and ticked all our boxes.
Trip arranged by Bill. Everything perfect
Excellent service by Ellie - communication excellent, kept me informed. Would use DialAFlight again.
Tom was great! He gave excellent choices and suggestions and we found those hotels were the beat choice.
Just a fantastic service with someone who is building a relationship with us and is beginning to know what we like.
Great itinerary. Had a lovely time. Will definitely book again in future.
Fabulous trip
Advance info about rental cars and Gibraltar would have enabled better pre-planning. Some of the hotels were severely lacking in basic services I.e. parking, a bar, room service. And as they were all 4star, some were 3 star at best.
As usual great service
Ethan was extremely helpful. Planned everything perfectly and was easily available to speak to on the phone. A wonderful trip to the paradors of Spain!
Always prompt and helpful replies to all queries. App extremely helpful while abroad, especially in flight check in procedures.
Every thing went perfectly!
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