Your calls always answered within 5 rings.
Overall I was very pleased with DialAFlight. Cmpliments to Callum - I appreciated his patience with me when I was asking him so many questions!! Well done!
My easyJet flight out of Milan was cancelled. Not your fault. Luke is always excellent - he is the reason I keep coming back.
Curtis, I can’t thank you enough
Great holiday!
As ever, good service from Matthew Price
Lewis did a great job, thank you
Some minor details that were not conveyed. Over all very happy. Had an amazing trip.
I like the way all communications are responded to by a person within such a short time. That makes such a difference in a time of automated responses and useless FAQs.
Love the fact that I can call up regarding flight and airport related queries such as cabin allowance, car parking, as I have some flight anxiety. Special mention to Julie and Glen. Your staff are very customer focused and knowledgeable - and by the way - fly Lufthansa! Epic airline
Great service before and during the holiday. Jarvis Allen was a pleasure to deal with and his service was exemplary .
Aidan was very helpful throughout
Joanna was very helpful and easy to get hold of to answer my stupid questions.
Bradley is very good
We'd like to thank Des for all his help including online check in for us which was very helpful. It's always good to know we can contact DialAFlight if we encounter any problems.
Connie was friendly, efficient and sensibly reminded me to confirm my flight details with the airline and get a boarding pass. Everything worked out as planned.
All of your staff are so good. Thank you
Eric was very helpful sorting out our holiday so a big thank you. He listened to what we asked for and put everything together for us perfectly. We had a brilliant holiday
Good service from the start. Grateful that two rooms next door to each other were also followed up on.
Sam Nott brilliant as ever. Service faultless.
Great organisation by Darryll.
DialAFlight stuck with me through a worrying time while I was in Corfu and had to come home early. Thank you Gareth .
Excellent company - would definitely use again.
As always, Chloe understood exactly what we wanted and planned the perfect holiday.
Tony is brilliant!
Flights all OK and hotel comfortable with good food. Only comment would be to take care which room to accept in the Admiral hotel. Ours was on the top floor with stairs from the living area to the bedroom, which were steep and not really suitable for the elderly.
You do not want to know what happened on the return flight: It left late, took half an hour to start disembarking, then we had to wait nearly two hours for luggage, because of a failure in the scanning system.
You are a breath of fresh air
Fantastic choice of hotel and central position. Thank you so much
Great service with lovely agents. Kept me well informed at all times. Perfect
Amelia is a diamond.
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