Your calls always answered within 5 rings.
I'm not a seasoned traveller but you got me to my destination and back despite uncertainty in my own changing requirements.
Super service as always - keep up this amazing work
It is a great company to do business with. I would not use anyone else. Very professional and helpful.
Claire Doherty has helped me personally over a number of years. Whatever I’m booking, whether that’s a long haul flight or a hire car, I get the same great service, good advice and attention regardless. Knowing there will be someone at the end of a phone if you need help is priceless and when I missed my flight home once I was able to get help in the middle of the night. You can’t ask for more.
excellent service at a good price
Fraser has been incredible throughout and I would most definitely recommend DialAFlight to friends and family! We had the most amazing trip to Lapland! Fraser was highly informative and easily contactable throughout and assisted me with amending my booking due to personal circumstances. Thank you so much!
Consistently great service from DialAFlight. Ian has been looking after our holiday arrangements for many years. Highly recommended - we tell all our friends about him
Fantastic agent who was thorough and thoughtful through the whole process. Will definitely use Marie again and recommend to all my friends.
Great to be able to get through on the phone so quickly when there is a problem.
As always our trip was perfectly organised by Peter Smith.
Abbie went above and beyond to ensure my solo trip went smoothly. I discovered on check in that I had been given a resort credit which I gratefully used for my spa session. I was unexpectedly allocated a sea facing room which was amazing.
British Airways need to fine tune things. We both have to have aisle seats. British Airways website is disappointing, confusing with conflicting information and frustrating to use.
Hotel location great ... but it was barely a 3 star hotel! I wouldn't recommend promoting it to clients
I will highly recommend to my friends. My sister, friend and myself have had a fantastic time. Definitely I will use your services in the future.
Excellent hotel but quirky, also the name has changed from Holiday Inn to the Penta. Very good location in a district with lots of shops and good restaurants. Tram outside taking you to museums and antique district. Thanks again for all help.
This was the first time we had done anything like this ourselves (flying abroad and arranging accommodation). Everything went like clockwork, could not fault it.
All 10 out of 10
Make your systems simpler for older people who are not so confident in IT
Riann is great!
Thank you for booking us a great hotel
Everything smooth and seamless from Curtis
Really good service. All staff especially Jerry very helpful at all times. Have used several and the service is always excellent
All good, until BA lost our luggage for 90 min
Many thanks to Charlie Miles for his cheerful and efficient management of our recent flights to Prague - so reassuring to have expert advice.
Seats booked weren't the ones we were told and we had very little legroom which made the home flight uncomfortable.
Malcolm Cowan and his team are always immediately responsive and sort things out pronto. Would recommend highly.
Ethan did everything I asked and even phoned to check all was ok just before my trip
Gino was professional and very efficient
Everything worked like clockwork as usual - well done
Support and help from Matthew Price is exceptional and customer friendly. Trip was excellent and great value. Only downside the transport pick up return to the airport was 20 minutes late so added a bit of stress after a lovely relaxing holiday. However, this was down to the local provider and not DialAFlight.
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