Always an excellent service.
Very grateful for our seat allocation (front of Economy). This made immigration for Lisbon and LHR very quick and easy.
Luke a great help in organising and monitoring
Usual professional performance.
Always a loyal customer with your company. I will get in touch with Robbie for our next holiday
Excellent service from Raphael and his team
Very well looked after
Fergus was brilliant! Holiday was just what I needed. I’ll certainly remain a customer
Always reliable, friendly, professional and super helpful.
Great service in very difficult times, thanks very much.
Paul Jones was excellent
Great help in retrieving lost bag with Iceland Air
Tremendous service once again… thanks Teddy
As always excellent and very helpful,
There was a bit of confusion on what was included in half board but maybe the policy changed from when we booked. We thought we could eat in the restaurants for dinner for free but it was only the buffet restaurant, the other restaurants had a supplement.
Very well organised by Elizabeth and team. Top marks
Very good all round and I can only make one suggestion for improvement and that is to make your 24 hour helpline number a bit more visible on your email communication - maybe include it in your signatures.
Helping an 80-year-old and not the best with modern computer technology was excellent.
Colin and his team always assist us with our holiday and flight requirements. This trip, given the restrictions, was planned and executed perfectly due to the diligence of the staff.
I book through Ted and the team as I know the holiday will always be a success and I will be pleased
Adam was awesome. Super helpful. Went more than the extra mile. Would highly recommend
Another brilliant trip helped by the excellent work of Fergus and his team. Thank you as always.
Lucas and team always do a great job for us with no fuss
We appreciated the call beforehand and the list of things to do which was very complicated. I will recommend you to anyone anytime
Lloyd went above and beyond arranging our holiday, as always. On top of that, he recommended Six Senses, Douro Valley which could not have been a better suggestion. It was the most perfect place in every way.
Great advice on flexible ticketing during Covid. Good advice on testing
Libby was brilliant
Simon is so helpful and always gives very good travel advice. Communication is excellent ahead of any holiday. I have been using you since 2008 and would never go anywhere else!
Thanks for all the help and advice in booking our family trip. A special thank you to Bruce and his colleagues who were just a phone call away to help with all the guidelines we faced. Our holiday was a great success.
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