Initial problem with the hotel but then you arranged an upgrade that was very nice.
Everything was perfect. Thank you
Great trip, great resort, would definitely go back again. Staff were super friendly, and really liked the main buffet restaurant. The resort grounds were simply stunning and the beach was right next to it. The highlight of the holiday was the privately arranged (on the site) "12 Islands" boat trip - brilliant island hopping and swimming experience.
Ted remains brilliant. The rest of the team give great back-up if he's not there.
Excellent, friendly, helpful, reliable, what else can I say?
Not your problem but I failed to complete PLF SO WAS REFUSED TO BOARD. Had to find ref number to complete and rebooked BA flight. Would be better if you help clients with docs.
As always, Tristan delivered
Gavin - thank you for all your help in organising our holiday.
Thanks again for excellent service and support
Wayne is absolutely amazing, we would never go anywhere else!
We had to get a minibus to get to our car hire which was unexpected. I can see that it was on the confirmation documents but I think that when you book a car it should be made very clear. Otherwise all very good.
Thanks Joe. Everything went swimmingly.
The airline staff need to police the wearing of face masks on board more.
Excellent support, booking efficiency and follow up
Harrison Miller was particularly helpful in organising our trip
DialAFlight 100 per cent. BA Club Europe only 1 per cent
Great service all along as always
Excellent trip - all went like clockwork - even the covid issues
Always a first class service. Thank you Alex Gache for sorting out another trip very smoothly indeed
Joe went beyond his remit to sort out all my problems with PLF and flight changes.
Many thanks for additional email with links to necessary websites and government information. Much appreciated as it made life simpler and efficient
Thanks, as usual, to Lee Coughtrey for arranging everything so easily, good information before travel and always there to answer any queries.
Going abroad is not simple for elderly folk like me with little aptitude for computers and advice and assistance such as yours is invaluable. We'll be back to bother you again in the Spring!
Wonderful efficient service as usual, thank you
Great service from Wayne once again. Jet 2 airline info at fault and not impressed with their service
Excellent support from Grant Pattinson, who dealt with everything
Flights and hotel all worked well. One minor criticism - the transfer was in a very old taxi. It would have been better to take one off the airport rank.
Excellent customer service
Great service from Eric, as always.
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