Your calls always answered within 5 rings.
Orlando never fails us - he books the most amazing holidays and we never have to worry about anything. Looking forward to our next adventure
Brilliant service over several years. Would not use anyone else.
The trip was excellent. Kylie did a brilliant job helping me plan the trip and Robert seamlessly picked up once Kylie had started her sabbatical
Avis gave us a VW Tiago. Although VW call it an SUV it was on the small side for 4 adults and suitcases. Holiday was good and trying to persuade my son to book through you for trip from Belize in December.
Our Easyjet flight was cancelled when we were sitting waiting for the gate to be announced. I contacted Rebecca who had finished work but she got right on the phone to sort other arrangements. She called back within minutes informing us that new flights were held for the next morning and she had also held 4 hotel rooms at Edinburgh airport for us. So we had no stress arranging alternative flights and hotels ourselves. Also the hotel she booked in Athens before we went on our cruise was perfect - lovely staff, lovely food and it was spotless. Would highly recommend using DialAFlight again.
As usual efficient and seamless service.
Please keep up the current high level of service. Very happy customer with 16 years booking history
Very well organised by the team, everything went as per the schedule.
Thank you Milo. Everything great. Only downside was the overnight hotel in Manchester where we were booked into a disabled room. It is one off the worst hotels we have stayed in!
Very impressed with your follow up email especially from Charles. Great all round.
All went well, thank you for your participation.
The only problem we met with was the taxi pick up at Barcelona, where our point of contact was almost invisible
Thanks for a very good and suitable holiday for a large family gathering.
I have filled out the Hertz hire car review. The Ford Focus car was awful - stank of cigarettes, had done over 60000Km, wheel bearing on driver's side rear or front clearly needed replacing as extremely noisy and heavy vibration when going over 100km/h. The car was extremely expensive and was the sort of vehicle you would expect when using a cheap disreputable rental company visiting a holiday island - not a vehicle from Hertz at nearly £300 for the day
Our trip included a cruise, two hotels, car transfers and flights. All went very smoothly. Big thanks to Lee for pulling it all together. It went very smoothly. Very professional.
Austin was a saviour when I was abroad. I would never use any other company. Huge thanks.
Niall gave me wonderful advice and we had a wonderful holiday. The hotel was perfect and would highly recommend.
I'm always pleased with the service from DialAFlight. Their professionalism is why I've used them for several years and continue to recommend them. The recommended hotel, La Laguna Gran was so beautiful, with very attentive staff.
Flight cancellations were all handled efficiently
Keep up the good work! Booking with you is seamless and for long haul flights the peace of mind is priceless.
The same perfect service from the same perfect team. And the best holiday yet!
Great holiday - the only thing I’d change would be a private tour for Auschwitz
Well done yet again Dexter.
Our BA flight was cancelled at 1am - 8 hours before departure. By 1.40am DialAFlight's Night Managers had us on an earlier flight. Amazing service!
Eric did a fantastic job and worked to meet my family’s different requirements. Thank you so much!
The private transfer on our trip wasn’t the best. The car was a bit battered and didn’t look great. There also wasn’t a lot of room in it.
Dylan Harris is polite, super helpful and always ’on it’
The team were fantastic as always - thanks especially to John and Gordon who always look after us to the best of their ability.
Philippa excellent as always
Very smooth, thank you Liam
You'll know the feeling. You wake in a luxurious hotel room, look around, and you could be anywhere. So many look the same but until you venture outside it's often hard to know where you are.
But in Portugal or Spain you can avoid this danger by staying in magnificent pousadas and paradores - partly state-owned castles, palaces, monasteries and mansions offering unique but affordable accommodation with a huge helping of antique style and historic class.
On the way down to breakfast you're likely to come face-to-face with a full suit of armour, pass through ancient cloisters and along ramparts and corridors wide enough to take a coach and horses.
I had already experienced the splendour of the Spanish paradores, but this time I was including Portugal where the pousadas - different name, same concept - cast a similar spell. I travelled around the beautiful Douro Valley and in and out of Porto staying in a 12th century monastery, several palaces and a couple of extraordinary mansions.
They've all been cleverly converted and renovated to provide top class accommodation while retaining their historic charm.
There are many different routes you can take where you stay exclusively at pousadas and paradores. DialAFlight can provide you with all the details necessary and make the arrangements for an unforgettable trip.
I began at a castle near the Spanish border - the Parador de Monterrei, on a hilltop overlooking the town of Verin. It has only 12 rooms but each has a wow factor with views across a lovely valley into Portugal. Strolling around the ramparts before dinner was delightful.
Over the border and next stop was the pousada Barao de Forrester at Alijo - a stately mansion in the heart of town and a great base for seeing the Douro, the 'River of Gold', visiting the famous port and wine estates and stopping at delightful towns such as Pinhao and Lamego.
Next, the majestic Santa Marinha pousada looms large over the lovely city of Guimaraes. From reception to my suite, overlooking the city, took me via stone stairs, hushed cloisters, grand panelled rooms and vast corridors. Meals were taken in an expansive monks' refectory. The gardens and lake were a joy.
From Guimaraes I headed north past Porto to the Pousada Monte de Santa Luzia, above the ocean-side city of Viana do Castelo. From my balcony I looked down on planes taking off from the local airport and watched waves crashing on the rugged Atlantic coast.
I didn't think it could get grander than this, but then I hadn't experienced the Palacio do Freixo, a beautiful pousada on the banks of the Douro and a short walk from the old town of Porto. Built around 1742, the Freixo Palace is a remarkable example of baroque architecture and when you're not walking around marvelling at the place, you can relax in the superb spa or swim in the indoor/outdoor infinity pool.
My next, pousada de Viseu, was an imposing 19th century building, with rooftop statues of Faith, Hope and Charity. It started life as a convent then became a hospital but now the old infirmary and mortuary have given way to a slick spa, roomy restaurant and covered courtyard. The polished cherry wood interiors add extra gloss.
I drove on to the walled city of Braganza, set in rugged countryside, and the stylish, modern pousada Sao Bartolomeu. It's handily placed for walks around the old town and picturesque ravine. The elegant rooms have balconies overlooking a beautiful medieval castle.
My last night was back across the border in Spain, at the Parador de Cervera de Pisuerga in the foothills of the Picos de Europa mountains. It stands in the Fuentes Carrionas Nature Reserve and has a hunting lodge feel, with stone fireplaces and wood panelling. Here I encountered the first snows of winter, making my stay even more magical.
Most towns of interest in Portugal and Spain have a pousada or parador nearby. Fly out, pick up a hire car - and stay somewhere memorable every night.
First published in February 2019
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