Your calls always answered within 5 rings.
Smooth travel as always
Recommended Justin to several people whilst we were away.
Always provide an excellent service.
Excellent service, as always, from Robert Maclean.
Keep up the good work.
Des, always a top man.
A bit annoying that Norwegian didnt allow online check-in as we only had hand luggage and had to queue for ages in the airport as they were so busy and only had 2 desks open
Great service
We will be back! Thanks team Saf. As always you make us feel safe in this world of unrest and chaos with your expertise and kindness.
Advise clients going to Santorini to arrange a transfer to and from the airport prior to travel as there are few taxis on the island.
We booked with Damian again and everything went great giving us a relaxing time
Everything excellent as usual and on time. I recommend Spencer to all my friends!
The app works well
Really took the headache out of booking. Thanks so much Philippa
Flights and hotel excellent. Word of warning, currently Lisbon immigration is a nightmare with new boarder controls. Nearly missed both transfers. 2hrs transfer currently not enough. Stressful!
Superb hotel recommendation. One of best holidays ever. Thank you to Curtis for his assistance and advice.
The assistance for my wife was a success and helped us avoid having to stand for long periods. Thanks for arranging it.
Vueling outbound plane hadn't been cleaned. Not a lot of legroom on this plane.
Fantastic job by Michael. Can't wait to book another holiday with him. 5 star!
Bravo Gordon they had a fab time. Thanks for your efforts.
Reid is the ultimate travel agent
Stunning service and attention
Brilliant service and delivery as always. Thank you
Excellent friendly service. Prompt support whenever needed.
Saf dealt with a couple of issues very promptly. We were delighted with the service.
The service from DialAFlight and Simon in particular is always fabulous. It gives me peace of mind to know that their organisation and attention to detail means I don't have to worry and can relax and enjoy my holiday.
John was excellent, great service
The personnel in Alma Hotel were efficient and very helpful. The hotel room was very quiet although it faced a busy main road
Liam sorted everything out superbly
Everything went really smoothly. The only comment is that the housekeeping at the B & B Park Hotel was not good. Thanks again DialAFlight, another good experience.
You'll know the feeling. You wake in a luxurious hotel room, look around, and you could be anywhere. So many look the same but until you venture outside it's often hard to know where you are.
But in Portugal or Spain you can avoid this danger by staying in magnificent pousadas and paradores - partly state-owned castles, palaces, monasteries and mansions offering unique but affordable accommodation with a huge helping of antique style and historic class.
On the way down to breakfast you're likely to come face-to-face with a full suit of armour, pass through ancient cloisters and along ramparts and corridors wide enough to take a coach and horses.
I had already experienced the splendour of the Spanish paradores, but this time I was including Portugal where the pousadas - different name, same concept - cast a similar spell. I travelled around the beautiful Douro Valley and in and out of Porto staying in a 12th century monastery, several palaces and a couple of extraordinary mansions.
They've all been cleverly converted and renovated to provide top class accommodation while retaining their historic charm.
There are many different routes you can take where you stay exclusively at pousadas and paradores. DialAFlight can provide you with all the details necessary and make the arrangements for an unforgettable trip.
I began at a castle near the Spanish border - the Parador de Monterrei, on a hilltop overlooking the town of Verin. It has only 12 rooms but each has a wow factor with views across a lovely valley into Portugal. Strolling around the ramparts before dinner was delightful.
Over the border and next stop was the pousada Barao de Forrester at Alijo - a stately mansion in the heart of town and a great base for seeing the Douro, the 'River of Gold', visiting the famous port and wine estates and stopping at delightful towns such as Pinhao and Lamego.
Next, the majestic Santa Marinha pousada looms large over the lovely city of Guimaraes. From reception to my suite, overlooking the city, took me via stone stairs, hushed cloisters, grand panelled rooms and vast corridors. Meals were taken in an expansive monks' refectory. The gardens and lake were a joy.
From Guimaraes I headed north past Porto to the Pousada Monte de Santa Luzia, above the ocean-side city of Viana do Castelo. From my balcony I looked down on planes taking off from the local airport and watched waves crashing on the rugged Atlantic coast.
I didn't think it could get grander than this, but then I hadn't experienced the Palacio do Freixo, a beautiful pousada on the banks of the Douro and a short walk from the old town of Porto. Built around 1742, the Freixo Palace is a remarkable example of baroque architecture and when you're not walking around marvelling at the place, you can relax in the superb spa or swim in the indoor/outdoor infinity pool.
My next, pousada de Viseu, was an imposing 19th century building, with rooftop statues of Faith, Hope and Charity. It started life as a convent then became a hospital but now the old infirmary and mortuary have given way to a slick spa, roomy restaurant and covered courtyard. The polished cherry wood interiors add extra gloss.
I drove on to the walled city of Braganza, set in rugged countryside, and the stylish, modern pousada Sao Bartolomeu. It's handily placed for walks around the old town and picturesque ravine. The elegant rooms have balconies overlooking a beautiful medieval castle.
My last night was back across the border in Spain, at the Parador de Cervera de Pisuerga in the foothills of the Picos de Europa mountains. It stands in the Fuentes Carrionas Nature Reserve and has a hunting lodge feel, with stone fireplaces and wood panelling. Here I encountered the first snows of winter, making my stay even more magical.
Most towns of interest in Portugal and Spain have a pousada or parador nearby. Fly out, pick up a hire car - and stay somewhere memorable every night.
First published in February 2019
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