Your calls always answered within 5 rings.
Orlando's recommendation was spot on. We were very impressed with the choice of hotel location and service.
Airport assistance there and back excellent. Thanks
Jack went above and beyond the call of duty in helping us over such a small booking. Thank you
Thank you. All happened as planned. We had a great trip.
Excellent company. Mason is very knowledgeable and friendly but whoever answers the phone is helpful, makes you feel confident to book a holiday
Excellent choice of hotel
The service from Ian was excellent. There was a quick response and a good selection of hotels. The comms were great and it was lovely to have a call before the trip. Booking with DialAFlight takes the hassle away with a trusted service.
Only issue our return transfer from the hotel to airport was cancelled
Wonderful to be able to book flights and choose baggage options while talking to a real person
We were supposed to be going to Madeira (booked independently) but couldn’t land so were flown back to Birmingham - round trip of 22 hours. One phone to Ashley got us a new destination and holiday. Outstanding customer service from him as always.
I have used DialAFlight for my last 2 holidays, they are very helpful and professional. Kennedy does a fantastic job and I would highly recommend her services.
Slightly different car to expected but overall an excellent experience. The accommodation was in an area we really enjoyed. Thank you for doing such a good job
Useless BA didn't fail to disappoint. Their seats were as crammed as Ryanair and, although they had loaded drinks and food, as their credit/debit card reader broke down, they couldn't sell anything to passengers and refused to accept cash. BA are now even worse than Ryanair but many times more expensive.
As always Mark didn’t let me down. He recommended our hotel and it was better than we could have hoped for.
All went to plan.
Marco and Joey are brilliant!
Great service and after care which is so valuable. Along with being able to speak to someone if I need to check anything out. Brilliant!
I always use DialAFlight. Never let me down and a top class service and support
Mason has delivered yet again; can’t fault the service
I always recommend you
Marie was fantastic from start to finish. 5* amazing
Another lovely short break. Thanks
Lux Air was awful. They delayed departure 30 minutes (technical problem) before we were herded onto a coach and then driven out to the plane. We were then left 30 minutes on the coach fully loaded on one of the hottest days so far. We were then allowed on the plane which was hotter than the coach where we sat for a further 20/30 minutes.
Superb personal customer service, would highly recommend DialAFlight
We will certainly use DialAFlight again.
Dealing with DialAFlight is a pleasure. It’s like booking your holiday through a family member. Staff are quick to answer your call and give you peace of mind that if you require help when away, they are there for you. An excellent company with traditional old fashioned principles. A must for a worry free holiday.
As always, top class and everything worked out perfectly
Reid Marshall was absolutely excellent
Yet again, you came up trumps. A delightful boutique hotel in the tiny streets of Hanai. Lovely country, lovely food and people, couldn’t have gone better. Thank you
Ray is absolutely brilliant. Having had two health scares he’s sorted everything for us for two trips to Greece. I would only ever book holidays through him now
Ever since I was a child, I've had this passionate desire to go to the Greek island of Santorini. When I was little, a friend's parents spent their honeymoon there, and when I saw the holiday snaps it became my dream holiday destination.
However, time has flown and circumstances change. I now have a four-year-old daughter, Betsy, and when I started looking at hotels in Santorini, I realised that bringing a child along might prove tricky. From what I could see, the hotels are very much set up for couples. It's the ideal destination for a honeymoon - as my friend's parents discovered all those years ago.
So despite my best intentions, it was time to come up with a Plan B. I asked friends for their advice and they all suggested I visit Mykonos instead - and I'm so pleased they did.
I'm now its biggest fan. It's an extraordinary island - an absolute gem. Everything about Mykonos was glorious, and I would just go back in an instant because I absolutely fell in love with it.
Before the trip, I had celebrated my 40th birthday by throwing a party in London. It was great fun but pretty hectic getting things organised, so afterwards I wanted to do something more low-key.
That's where the idea of a trip to Greece came in. I travelled with Betsy, my best friend Tamara Edward and my goddaughter Elicia (just to make things a little bit more complicated, Elicia is now godmother to Betsy). I thought it would be lovely to have a girly trip.
Elicia was especially thrilled when I told her we were going to Mykonos because the Kardashians had been there the previous summer - apparently it featured prominently on their reality TV programme. Like many young girls, Elicia is a huge fan.
Heading to a Greek island was also significant for me because I've co-written a one-woman show in which I play a sort of Shirley Valentine character having a midlife crisis.
I've had a kind of Shirley Valentine obsession myself over the past three years - no, not of meeting a tall, dark, handsome fisherman, but of exploring the Greek islands.
From the moment we arrived on Mykonos, I was enchanted. The food was incredible.
I had salads and grilled halloumi, and the fresh seafood was just amazing - huge prawns and excellent sea bass.
Normally I'm very careful about what I eat, but on holiday I let myself relax a little. In Mykonos, I felt I didn't need to worry. At lunch, the restaurant served a simple tomato and cucumber salad in a delicious lemon and olive oil dressing and plenty of herbs. After eating something like that, I felt full, yet had the satisfaction of knowing I'd had something really healthy.
Betsy also loved the food. She tried halloumi for the first time and adored it.
We were staying on the 'quiet' side of Mykonos (there is a clubbing side too).
Betsy had such a good time, especially walking around the little town and wandering down to the port to look at all the posh yachts. She was so active that by the evening, she was worn out and just wanted to go to bed.
Mykonos has small yet delightful beaches - I could sit on the sand and easily keep an eye on Betsy. There weren't too many people around either, so it was all very relaxed.
We stayed at the impressive Grace Hotel. It's on the hills above Mykonos town, with stunning views of the sparkling Aegean. It's relatively small, with just 32 rooms, many of which have their own plunge pools.
The hotel's literature accurately said 'the overriding atmosphere is one of serenity'.
For the adults in our group, one of the hotel's great treats was its signature Grace cocktail - a delicious gin-based concoction. Every time we ordered a Grace cocktail, there was a chorus of Happy Birthday - to the point that on our last day, I had to say: 'Right, I think we've established that I'm 40 so there's no need to keep celebrating!'
We had lunch every day in the hotel but took the decision to dine out several evenings - although dinner on the Grace terrace was difficult to beat, with that amazing sea view.
Mykonos town centre was just a five-minute cab ride from the hotel, so it was simple to get to the shops - always an important consideration during a girly holiday.
I knew that after I returned from my trip, I was about to go into the West End with my one-woman show, so this was the perfect time to relax before a busy period. So home again and normal, hectic, life has begun again - at 40.
First published in March 2015
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