Your calls always answered within 5 rings.
Vinnie, another seamless trip - thank you!
Great communication, wonderful holiday!
Brilliant villa - brand new, spacious inside and outside area. Superb views. Helpful rep visited as planned with local maps. All perfect
Reid was exceptionally great, once again
Kennedy was efficient and very helpful as always.
Kitty has been extremely helpful every time we have utilised her services. She will get the best deal possible for the kind of holiday you want.
We have booked via Adam for many years and always found his service to be very professional, helpful and polite. This trip to Mallorca was no exception.
Unfortunately the hotel was not situated in a very nice area and we didn’t feel safe in the evening - just a note for any other females travelling
Not your fault that our BA flight home was delayed for a couple of hours by the thunderstorms over Heathrow and France!
I had the most fantastic break in Geneva, thanks to Orlando who sorted transfers plus flights and the hotel he recommended was amazing. We have been using DialAFlight for 17 years and would never use anybody else,
Thanks for help with online check-in too
It's refreshing to see a business that says it, and does it as it says it will. You tick the boxes with a personal touch. Thank you
We were really happy with all aspects of the arrangements. One minor point to note was that we could check out at 12.00 at every hotel rather than at 10.00 as stated. Well done to DialAFlight we would use again. The standard was really high.
All very efficient, especially dealing with our missed flight.
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Sean did a great job - again! Thank you
Great holiday. We had a five hour delay due adverse weather conditions on return. Taxi driver dropped us off at incorrect entrance and had to lug our cases up a steep hill. But we so enjoyed our holiday we are going again. Thank you very much for all your help.
Booking process was flawless as always. Flight delays were obviously beyond the control of your team. All in all excellent service.
Brown's Avenue Hotel in Lisbon was outstanding and a marvellous recommendation.
Excellent service as always. Would never dream of booking a flight directly with airline again. You make the process so much less stressful and are always available to provide support.
Very efficient, first class service by DAF staff. Holiday fantastic
I don't think we should have been charged for changing the order of the tour as the original sequence had a 5hr trip to the airport for an 11.00 flight.
Everything went well. I would not choose to fly so late on the return as we had to leave our villa early and had nowhere to store our cases.
Excellent service from Brody
You are really looked after by the whole team at DialAFlight. Everyone is efficient, professional but most of all friendly. Always recommend them and the people I have recommended have then recommended others. A fantastic company!
Brilliant execution of our trip from Reid and Vinnie - thanks again. We personally and as a company would never go anywhere else!
Will keep using you
It was a great trip. Hotel pre and post cruise together with some flights. All went well. Hotels were both good.
Taylor was extremely helpful throughout
Best flights we have probably ever had thanks to Ivor Savage arranging disabled assistance through both airports. A dream!
My Montenegro guide was animated. 'You should have been here when this was part of Yugoslavia. It was a fine country and tourists loved it,' he said.
There's a word for those who share his view... 'Yugonostalgics', and they remember Josip Tito as a great leader, who ruled the country with a benevolent air and a successful PR campaign.
'I, too, remember Yugoslavia,' I told him, without elaborating.
My memories of pre-1980 Yugoslavia run more along the lines of cheap and nasty, concrete-clad, mass-market hotels aimed at Eastern Bloc tourists, unimaginative food and undrinkable wine.
There was bog-standard nightlife and exotic luxuries such as fiery slivovitz plum brandy, which gave you the mother of all hangovers; and Yugo cars for taxis, which made East Germany's Trabants seem like Ferraris.
It's very different now, as each of the former Yugoslav states strives to come up with new and inventive ways to attract tourists. Montenegro is right up there, with a curious mix of flashy super-yacht marinas and glitzy hotels, combined with good value seaside resorts.
The marina complex of Portonovi, on a 60-acre site on Boka Bay between Dubrovnik, in Croatia, and the Montenegrin coastal town of Tivat, might just be the glitziest of them all when it opens next year. Look out for luxurious apartments, available for sale and rent, as well as a yacht club, spa and a new One&Only resort hotel, the first in Europe.
At the other end of the scale, and not in a bad way, is Ribarsko Selo, a rustic fish restaurant with just a handful of guest rooms, tucked away on the Lustica Peninsula between Miriste and Zanjice beach, where a bottle of Savina white wine costs 15 Euros.
Those in the know book the restaurant's sole harbourside apartment, with its own small pool, a favourite with visiting oligarchs in need of privacy. At just €150 a night for two, it's a bargain.
But there is also much in between these extremes in Montenegro. Its 620,000 people are fiercely proud of the independence they gained following the break-up of Yugoslavia, a process which began in 1991. The following year Serbia and Montenegro became an entity, under the name the Federal Republic of Yugoslavia.
In 2003, it officially renamed itself Serbia and Montenegro and in 2006, after a referendum, Montenegro declared independence. It was officially named the Republic of Montenegro in 2007.
Its credentials as a forward-looking highly progressive country have been underlined since then by such achievements as being classified by the World Bank as an upper middle-income country, becoming a member of the UN, NATO, the World Trade Organization and the Council of Europe. Not to mention seeing many of its resorts gaining a definite air of high-end sophistication.
The town of Budva, for example, once with a whiff of mass market Spanish Costas about it, is now filled with atmospheric bars and restaurants in the shadow of the ramparts, and there's a crescent-shaped beach, too.
Even more spectacular is Kotor, with its high city walls, tiny alleys, churches and Italianate mansions, all a reminder of Montenegro's Venetian heritage. Visit in the early evening, after the cruise ships have rounded up their passengers, order something at an outside cafe, and bask in its beauty.
For real luxury, try the island of Sveti Stefan, once home to fishermen, whose atmospheric houses now serve as guest rooms for the Aman Sveti Stefan hotel, reached by a pedestrian causeway.
Following local advice, I checked out the resort of Herceg Novi, just along the coast, where the modern beach-side Palmon Bay Hotel and Spa provides a good base from which to explore the coast and the black mountains. Service is slickly efficient - not always the case in this part of the world - and rooms are excellent, if a touch clinical.
Heaven knows where Montenegro is heading. It might not know itself. For the rest of us, it's well worth visiting a place that's in such dramatic transition.
First published in the Mail Online - March 2018
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