Your calls always answered within 5 rings.
Orlando never fails us - he books the most amazing holidays and we never have to worry about anything. Looking forward to our next adventure
Brilliant service over several years. Would not use anyone else.
The trip was excellent. Kylie did a brilliant job helping me plan the trip and Robert seamlessly picked up once Kylie had started her sabbatical
Avis gave us a VW Tiago. Although VW call it an SUV it was on the small side for 4 adults and suitcases. Holiday was good and trying to persuade my son to book through you for trip from Belize in December.
Our Easyjet flight was cancelled when we were sitting waiting for the gate to be announced. I contacted Rebecca who had finished work but she got right on the phone to sort other arrangements. She called back within minutes informing us that new flights were held for the next morning and she had also held 4 hotel rooms at Edinburgh airport for us. So we had no stress arranging alternative flights and hotels ourselves. Also the hotel she booked in Athens before we went on our cruise was perfect - lovely staff, lovely food and it was spotless. Would highly recommend using DialAFlight again.
As usual efficient and seamless service.
Please keep up the current high level of service. Very happy customer with 16 years booking history
Very well organised by the team, everything went as per the schedule.
Thank you Milo. Everything great. Only downside was the overnight hotel in Manchester where we were booked into a disabled room. It is one off the worst hotels we have stayed in!
Very impressed with your follow up email especially from Charles. Great all round.
All went well, thank you for your participation.
The only problem we met with was the taxi pick up at Barcelona, where our point of contact was almost invisible
Thanks for a very good and suitable holiday for a large family gathering.
I have filled out the Hertz hire car review. The Ford Focus car was awful - stank of cigarettes, had done over 60000Km, wheel bearing on driver's side rear or front clearly needed replacing as extremely noisy and heavy vibration when going over 100km/h. The car was extremely expensive and was the sort of vehicle you would expect when using a cheap disreputable rental company visiting a holiday island - not a vehicle from Hertz at nearly £300 for the day
Our trip included a cruise, two hotels, car transfers and flights. All went very smoothly. Big thanks to Lee for pulling it all together. It went very smoothly. Very professional.
Austin was a saviour when I was abroad. I would never use any other company. Huge thanks.
Niall gave me wonderful advice and we had a wonderful holiday. The hotel was perfect and would highly recommend.
I'm always pleased with the service from DialAFlight. Their professionalism is why I've used them for several years and continue to recommend them. The recommended hotel, La Laguna Gran was so beautiful, with very attentive staff.
Flight cancellations were all handled efficiently
Keep up the good work! Booking with you is seamless and for long haul flights the peace of mind is priceless.
The same perfect service from the same perfect team. And the best holiday yet!
Great holiday - the only thing I’d change would be a private tour for Auschwitz
Well done yet again Dexter.
Our BA flight was cancelled at 1am - 8 hours before departure. By 1.40am DialAFlight's Night Managers had us on an earlier flight. Amazing service!
Eric did a fantastic job and worked to meet my family’s different requirements. Thank you so much!
The private transfer on our trip wasn’t the best. The car was a bit battered and didn’t look great. There also wasn’t a lot of room in it.
Dylan Harris is polite, super helpful and always ’on it’
The team were fantastic as always - thanks especially to John and Gordon who always look after us to the best of their ability.
Philippa excellent as always
Very smooth, thank you Liam
The Pearl of the Atlantic, the island of eternal spring, a veritable Eden - these are all ways that Maderia has been described since its accidental discovery by some lost Portuguese sailors in the 13th century.
But there's one thing that keeps getting overlooked in the breathless reviews of this stunning island with its undeniably impressive flora and its jaw-dropping scenery of volcanic rims and craggy cliffs…Madeira is FUN.
The archipelago has a reputation as being a destination for the older traveller. The traveller who enjoys long walks, and beautiful scenery - and it retains this reputation with good reason.
Madeira's breathtaking gardens and walks along the levadas – trails beside disused mini-canals - will make anyone feel like they've escaped the stresses and strains of modern life.
But the island is also so much more than this...it’s a destination for families wanting to get away from it all, loved-up couples seeking solitude and girls' weekends of sunshine, spa treatments and evening cocktails.
It’s into this final category that we two intrepid travellers, myself and my friend Nicola, fell as we headed south from drizzly London.
Stunning scenery, lazy sun-filled days and long nights in the best restaurants and bars; this is the Madeira that we discovered during a whistle-stop break.
We had only a long weekend to explore - but by Friday lunchtime we were relaxing in extremely pleasant 22°C heat with sunglasses on and a glass of wine in hand.
The true beauty of Madeira is that it has such an unspoiled feel – even the busy cobbled streets of Funchal Old Town retain an atmosphere of being off the beaten track despite having been given a young and trendy makeover. We thirty-somethings really took a shine to the Old Town.
The recent Art Project Open Doors is a vibrant introduction to Madeira’s art and culture which sees the old wooden doorways of the back streets painted in colourful graffiti, a real case of 'street art'.
The streets are laden with outdoor cafes and bars and the alleys get more lively as the night wears on and locals come out for a drink. Rest assured, this will never be a full-on party town because the vibe here is completely different, more relaxed and less frenetic.
It is entirely driven by the people who actually live in Funchal who gather in the square around midnight at the weekend to drink a few glasses of the famous (and very tasty) plancha spirit.
There’s a mix of restaurants - some geared entirely towards tourists, but with a few gems with a great selection of local food and wine and a fantastic welcoming atmosphere.
We ate superbly at the Gaviao Novo where the specialities include swordfish with banana (interesting), flambé steaks with sauces and Roquefort cheese, and of course the ever present scabbard fish, which seems to be the dish of the day everywhere on the island but is very tasty despite its less-than-appealing name.
Our hotel - the five-star Quinta da Casa Branca - is an oasis. It's just a 20-minute drive from the airport, and a 15-minute downhill walk from Funchal town centre (and a five-minute taxi ride into town). It has just 26 rooms and is tucked away in a lush botanical garden filled with what seems to be Madeira's signature flower - the bougainvilla.
Every room has a pair of sunbeds on a small patio outside the room, and the pool never seemed over-busy.
There was an excellent spa, always a bonus on any holiday, and a tasty selection of cocktails and Portuguese wines served by the poolside.
The hotel also has a fantastic restaurant - Casa Da Quinta - considered to be among the best on the island. Each item on the Mediterranean style menu has a selected wine to match and is absolutely delicious.
It is here on the restaurant's terrace, while eating and drinking some of the finest produce Madeira has to offer, that we fully appreciate the hotel's stunning gardens and the hills of Funchal in the distance.
We had certainly found our own personal paradise.
First published in the Daily Mail - October 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements