Your calls always answered within 5 rings.
Excellent service, as always, from Robert Maclean.
Keep up the good work.
Des, always a top man.
A bit annoying that Norwegian didnt allow online check-in as we only had hand luggage and had to queue for ages in the airport as they were so busy and only had 2 desks open
Great service
Advise clients going to Santorini to arrange a transfer to and from the airport prior to travel as there are few taxis on the island.
We booked with Damian again and everything went great giving us a relaxing time
Everything excellent as usual and on time. I recommend Spencer to all my friends!
The app works well
Flights and hotel excellent. Word of warning, currently Lisbon immigration is a nightmare with new boarder controls. Nearly missed both transfers. 2hrs transfer currently not enough. Stressful!
Superb hotel recommendation. One of best holidays ever. Thank you to Curtis for his assistance and advice.
The assistance for my wife was a success and helped us avoid having to stand for long periods. Thanks for arranging it.
Vueling outbound plane hadn't been cleaned. Not a lot of legroom on this plane.
Fantastic job by Michael. Can't wait to book another holiday with him. 5 star!
Bravo Gordon they had a fab time. Thanks for your efforts.
Reid is the ultimate travel agent
Stunning service and attention
Brilliant service and delivery as always. Thank you
Excellent friendly service. Prompt support whenever needed.
Saf dealt with a couple of issues very promptly. We were delighted with the service.
The service from DialAFlight and Simon in particular is always fabulous. It gives me peace of mind to know that their organisation and attention to detail means I don't have to worry and can relax and enjoy my holiday.
John was excellent, great service
The personnel in Alma Hotel were efficient and very helpful. The hotel room was very quiet although it faced a busy main road
Liam sorted everything out superbly
Everything went really smoothly. The only comment is that the housekeeping at the B & B Park Hotel was not good. Thanks again DialAFlight, another good experience.
Thanks Michelle and Isaac - another great trip
What could have been an absolute nightmare with 12 flights was a really easy straightforward process. Stacey was so helpful and arranged disability assistance for my mum and niece.
Great service, always kept up to date. Thank you Spencer
First class, thank you
Vernon’s a star
The Pearl of the Atlantic, the island of eternal spring, a veritable Eden - these are all ways that Maderia has been described since its accidental discovery by some lost Portuguese sailors in the 13th century.
But there's one thing that keeps getting overlooked in the breathless reviews of this stunning island with its undeniably impressive flora and its jaw-dropping scenery of volcanic rims and craggy cliffs…Madeira is FUN.
The archipelago has a reputation as being a destination for the older traveller. The traveller who enjoys long walks, and beautiful scenery - and it retains this reputation with good reason.
Madeira's breathtaking gardens and walks along the levadas – trails beside disused mini-canals - will make anyone feel like they've escaped the stresses and strains of modern life.
But the island is also so much more than this...it’s a destination for families wanting to get away from it all, loved-up couples seeking solitude and girls' weekends of sunshine, spa treatments and evening cocktails.
It’s into this final category that we two intrepid travellers, myself and my friend Nicola, fell as we headed south from drizzly London.
Stunning scenery, lazy sun-filled days and long nights in the best restaurants and bars; this is the Madeira that we discovered during a whistle-stop break.
We had only a long weekend to explore - but by Friday lunchtime we were relaxing in extremely pleasant 22°C heat with sunglasses on and a glass of wine in hand.
The true beauty of Madeira is that it has such an unspoiled feel – even the busy cobbled streets of Funchal Old Town retain an atmosphere of being off the beaten track despite having been given a young and trendy makeover. We thirty-somethings really took a shine to the Old Town.
The recent Art Project Open Doors is a vibrant introduction to Madeira’s art and culture which sees the old wooden doorways of the back streets painted in colourful graffiti, a real case of 'street art'.
The streets are laden with outdoor cafes and bars and the alleys get more lively as the night wears on and locals come out for a drink. Rest assured, this will never be a full-on party town because the vibe here is completely different, more relaxed and less frenetic.
It is entirely driven by the people who actually live in Funchal who gather in the square around midnight at the weekend to drink a few glasses of the famous (and very tasty) plancha spirit.
There’s a mix of restaurants - some geared entirely towards tourists, but with a few gems with a great selection of local food and wine and a fantastic welcoming atmosphere.
We ate superbly at the Gaviao Novo where the specialities include swordfish with banana (interesting), flambé steaks with sauces and Roquefort cheese, and of course the ever present scabbard fish, which seems to be the dish of the day everywhere on the island but is very tasty despite its less-than-appealing name.
Our hotel - the five-star Quinta da Casa Branca - is an oasis. It's just a 20-minute drive from the airport, and a 15-minute downhill walk from Funchal town centre (and a five-minute taxi ride into town). It has just 26 rooms and is tucked away in a lush botanical garden filled with what seems to be Madeira's signature flower - the bougainvilla.
Every room has a pair of sunbeds on a small patio outside the room, and the pool never seemed over-busy.
There was an excellent spa, always a bonus on any holiday, and a tasty selection of cocktails and Portuguese wines served by the poolside.
The hotel also has a fantastic restaurant - Casa Da Quinta - considered to be among the best on the island. Each item on the Mediterranean style menu has a selected wine to match and is absolutely delicious.
It is here on the restaurant's terrace, while eating and drinking some of the finest produce Madeira has to offer, that we fully appreciate the hotel's stunning gardens and the hills of Funchal in the distance.
We had certainly found our own personal paradise.
First published in the Daily Mail - October 2019
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