Your calls always answered within 5 rings.
Orlando never fails us - he books the most amazing holidays and we never have to worry about anything. Looking forward to our next adventure
Brilliant service over several years. Would not use anyone else.
The trip was excellent. Kylie did a brilliant job helping me plan the trip and Robert seamlessly picked up once Kylie had started her sabbatical
Avis gave us a VW Tiago. Although VW call it an SUV it was on the small side for 4 adults and suitcases. Holiday was good and trying to persuade my son to book through you for trip from Belize in December.
Our Easyjet flight was cancelled when we were sitting waiting for the gate to be announced. I contacted Rebecca who had finished work but she got right on the phone to sort other arrangements. She called back within minutes informing us that new flights were held for the next morning and she had also held 4 hotel rooms at Edinburgh airport for us. So we had no stress arranging alternative flights and hotels ourselves. Also the hotel she booked in Athens before we went on our cruise was perfect - lovely staff, lovely food and it was spotless. Would highly recommend using DialAFlight again.
As usual efficient and seamless service.
Please keep up the current high level of service. Very happy customer with 16 years booking history
Very well organised by the team, everything went as per the schedule.
Thank you Milo. Everything great. Only downside was the overnight hotel in Manchester where we were booked into a disabled room. It is one off the worst hotels we have stayed in!
Very impressed with your follow up email especially from Charles. Great all round.
All went well, thank you for your participation.
The only problem we met with was the taxi pick up at Barcelona, where our point of contact was almost invisible
Thanks for a very good and suitable holiday for a large family gathering.
I have filled out the Hertz hire car review. The Ford Focus car was awful - stank of cigarettes, had done over 60000Km, wheel bearing on driver's side rear or front clearly needed replacing as extremely noisy and heavy vibration when going over 100km/h. The car was extremely expensive and was the sort of vehicle you would expect when using a cheap disreputable rental company visiting a holiday island - not a vehicle from Hertz at nearly £300 for the day
Our trip included a cruise, two hotels, car transfers and flights. All went very smoothly. Big thanks to Lee for pulling it all together. It went very smoothly. Very professional.
Austin was a saviour when I was abroad. I would never use any other company. Huge thanks.
Niall gave me wonderful advice and we had a wonderful holiday. The hotel was perfect and would highly recommend.
I'm always pleased with the service from DialAFlight. Their professionalism is why I've used them for several years and continue to recommend them. The recommended hotel, La Laguna Gran was so beautiful, with very attentive staff.
Flight cancellations were all handled efficiently
Keep up the good work! Booking with you is seamless and for long haul flights the peace of mind is priceless.
The same perfect service from the same perfect team. And the best holiday yet!
Great holiday - the only thing I’d change would be a private tour for Auschwitz
Well done yet again Dexter.
Our BA flight was cancelled at 1am - 8 hours before departure. By 1.40am DialAFlight's Night Managers had us on an earlier flight. Amazing service!
Eric did a fantastic job and worked to meet my family’s different requirements. Thank you so much!
The private transfer on our trip wasn’t the best. The car was a bit battered and didn’t look great. There also wasn’t a lot of room in it.
Dylan Harris is polite, super helpful and always ’on it’
The team were fantastic as always - thanks especially to John and Gordon who always look after us to the best of their ability.
Philippa excellent as always
Very smooth, thank you Liam
A statue on Funchal's quayside of the footballer Cristiano Ronaldo has golden boots, hands and groin, the bronze buffed by the touches of adoring fans. I take hold of his right hand and have my photo taken.
The former Manchester United and Real Madrid player is Madeira's golden boy – the island's airport is named after him and here on the quayside is the CR7 (7 is his shirt number) museum, shop, hotel and café.
You can also have your picture taken inside, where there are models and a computer simulation of the great man, now plying his trade for Juventus in Italy. There are cabinets of fan mail, signed footballs, shirts, boots, medals and trophies. There are also detailed instructions on 'how to score a free kick like Cristiano'. I'm sure it'll come in useful, even to a non-football fan such as myself.
In the museum shop I note that you can buy mini replicas of his golden boot and Ballon d'Or trophies at the knockdown price of €80 per pair. In the hotel my travelling companion Kate is astounded to find that the door handles in the lavatories are shaped like Ronaldo's hands – put your hand in his.
Despite him plainly being the most famous person to come from Madeira, this, we agree, is a step too far.
Until Ronaldo opened his museum of greatness in 2013, the most quirky tourist pastime was being pushed by men in straw hats down the steep streets of Funchal, the capital, in a wicker toboggan.
The Portuguese island, 250 miles north of the Canary Islands in the Atlantic, has been named by the Association of British Travel Agents as one of the 12 hot destinations to watch. In its Travel Trends report, it says: 'The island is increasingly gaining a reputation for adventure and activity holidays, with mountain biking, canyoning and climbing in its dramatic landscapes.'
And indeed a short drive from Funchal we find ourselves surrounded by lush tropical mountains and steep-sided valleys. We decide to leave hiking along the island's irrigation canals, known as levadas, for a longer visit and opt to cover the greatest distance in the shortest time with a four-wheel-drive tour.
Our driver, David, is a talking encyclopaedia, barely drawing breath while pointing out the different types of vegetation on the steep terraced fields as he negotiates numerous tunnels and hairpin bends.
'On the right you see bananas, our main crop. On the left sugar cane, from which we make rum. We use the rum in the traditional poncha cocktails. Oh, look at the waterfalls. Winter is the best time to see them; it's too dry in summer.'
We emerge, slightly shaken, on the north coast. Here you really appreciate the rugged beauty of this small volcanic island. Its red cliffs drop straight into the ocean, occasionally giving way to a narrow beach of black sand. We stop to admire the scenery, and in Santana we stop to admire traditional A-frame cottages, some with thatched roofs.
The skywalk, a glass viewing platform at Cabo Girao in the south, is one of the best places to appreciate the dramatic scenery. In the north, less scarily, we have lunch on the terrace of the Quinta do Furao restaurant in Santana, noted for local delicacies such as garlic limpets, beef kebabs barbecued on laurel skewers, black scabbardfish in banana sauce and sweet potato bread. While we eat we admire one of the most stunning views on the island.
We burn off the calories with a walk in the restaurant's vineyard and lush garden, where there is a huge traditional grape press, the site of harvest celebrations in the summer.
Almost every restaurant we visit produces its own wine. The beachside restaurant of Faja dos Padres in the south is famous for its dark vintage that dates from the 15th century – and its inaccessibility. A cable car transports you down a steep cliff into its vineyard and garden. Mario Fernandes, a winemaker, claims that the soothing sound of the waves, and the classical music he plays while working, helps to improve the taste of his wine.
He tells me that Ronaldo's mother recently used the garden to film an advertisement for Madeiran bananas. 'Maybe it was these bananas that helped to make him so famous,' he says. I immediately eat one.
First published in The Times - April 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements