Your calls always answered within 5 rings.
We had a couple of minor hitches during our holiday which Alfie at DialAFlight dealt with from his end which is why we use them!
Flights were fine and the staff at DialAFlight very helpful
Kieran took all the stress ... leaving us to just enjoy ourselves!
Leo always gives great advice
The staff were polite, very helpful and professional
Hotel was in lovely location and we had fantastic views over the port and could see the sunset every evening. There are a few things that need attention in the hotel but staff very friendly and helpful. All in all a lovely relaxing time
Always a great comfort to know you are there to assist. Thanks Claire and the team. Will be using you again
Outstanding service as always!
Great hotel and location, would highly recommend. Thank you!
Sean was amazingly thorough and made sure my trip was just what I wanted. It made a wonderful break for me
Couldn’t ask for more. As usual, Damian delivered his superlative service.
Pete and Harvey give amazing customer service. I wish other companies did the same!
Very happy that you were able to arrange Eurostar journey to Paris for us and the hotel in the Latin Quarter.
Always excellent! Fantastic service.
Ashley was excellent as always.
Another fantastic holiday created by Noah at DialAFlight!
A brilliant travel company - we wouldn’t even contemplate using anybody else. Always our ‘go to’ for any foreign travel and the service/response you are given is immediate, efficient and (in our case) endlessly patient!
I recommend your business to everyone I travel with. I find the information I receive with the paperwork excellent. Thank you, as always, wonderful job.
Despite request for rooms close together we were about as far away as was possible but Ikos did upgrade us to better rooms for last two nights. However, overall excellent.
Thank you. Five stars
Will continue to book all our flights through DialAFlight. Helen Jones has always given us excellent service over the last 20 years. Her dedication to her customers is the very best.
Small suggestion: Specify if car hire is on airport or another location clearly in the itinerary. Source additional competitive providers for transfers. Overall Jenson is an absolute superstar!
Bradley is a different class - top job from start to finish.
Noah was extremely helpful and informative which was very reassuring throughout the booking process and again during our holiday. Thank you so much - we will definitly recommend DialAFlight to our friends and family.
It all worked out just fine. Many thanks.
Very helpful
You really went above and beyond - thank you
An amazing trip organised by Philippa - quite a task for a family of twelve ranging from 80 years down to 18 months. She organised an unforgettable trip for my husband and I to Croatia so we didn’t think twice about contacting her again for this trip.
Cameron, Gino and Amy are all so excellent in everything they do for us. A fabulous team and experts. We never go anywhere else
When booking flights with kids, would be great if you could make sure that the airline provides child appropriate food. There was no kids food served on the BA flights.
Florence is a feast for the eyes, with art and wonders at every turn. And when your brain is full of amazing images, you can find dozens of brilliant places to fill your stomach...
BACK TO THE FUTURE
Opening a new gallery in Florence is a bit like adding an extra dish to a banquet. But the Museum of the Opera del Duomo (it opened in October) contains a real wonder. It's the actual-size reconstruction of the original facade of Florence Cathedral. They put back its original statues, in storage for centuries, following details on a 16th Century drawing. The facade was part of architect Arnolfo di Cambio's first, 1294, vision for the cathedral. Never properly finished, it was removed in 1587.
SUPER HUMAN
Michelangelo sculpted the 14ft-high statue of biblical hero David between 1501 and 1504, while in his 20s. It is a supreme creation of the human mind, and hand. The plan had been to set the white marble statue high on the roofline of the cathedral, alongside other figures. Too massive to be lifted there, the colossus stood in Piazza della Signoria for 300 years, before being moved into the Galleria dell'Accademia in 1873 (a copy replaced it). It was restored in 2004.
MARKET LEADER
Mercato Centrale, on the first floor of the iron and glass market built in 1874, is the city's liveliest place to eat. Walk there through the stalls of leather goods traders (Via dell'Ariento), and head to the first floor. Mercato Centrale opened in 2014 to revive this ancient quarter, as one big dining space. There are 12 sections, each serving a speciality Tuscan dish made with ingredients sourced from the market stalls below.
ART BEAT
It's almost worth walking around the Uffizi at random, for that extra shiver of thrill when you unexpectedly come across Botticelli's Birth Of Venus and Leonardo's Annunciation. The other, equally majestic collection is in the vast Pitti Palace, on the south side of the Arno. There are many sublime paintings by Raphael, Titian, Lippi, Caravaggio and Rubens. You could spend a day in each.
PHEW VIEW
We crossed the Arno over the Ponte Vecchio, for the quietest walk in the city. Heading up the Via di San Leonardo, we saw no other pedestrians. After a coffee at the top of the hill, we circled back, down Viale Galileo, to a famous viewpoint of the city that we had all to ourselves. We curled around the Abbazia di San Miniato and the Chiesa di San Salvatore. Only then did we meet other people, puffing up the hill to the Piazzale Michelangelo, with its bronze replica of David.
WHEN TO GO
Florence can be crowded, although new pedestrianisation schemes make walking the central squares much easier. (To avoid the crowds, October to March is a great time to visit.) Fancy a coffee to start the day in Piazza di Santa Maria Novella? Order at a cafe's counter for the lowest prices - pay when you leave.
First published in the Mail on Sunday - April 2016
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