Your calls always answered within 5 rings.
Only issue our return transfer from the hotel to airport was cancelled
Wonderful to be able to book flights and choose baggage options while talking to a real person
We were supposed to be going to Madeira (booked independently) but couldn’t land so were flown back to Birmingham - round trip of 22 hours. One phone to Ashley got us a new destination and holiday. Outstanding customer service from him as always.
I have used DialAFlight for my last 2 holidays, they are very helpful and professional. Kennedy does a fantastic job and I would highly recommend her services.
Slightly different car to expected but overall an excellent experience. The accommodation was in an area we really enjoyed. Thank you for doing such a good job
Useless BA didn't fail to disappoint. Their seats were as crammed as Ryanair and, although they had loaded drinks and food, as their credit/debit card reader broke down, they couldn't sell anything to passengers and refused to accept cash. BA are now even worse than Ryanair but many times more expensive.
As always Mark didn’t let me down. He recommended our hotel and it was better than we could have hoped for.
Once again great service. Thanks!
All went to plan.
Marco and Joey are brilliant!
I have used this service several times and the staff who have sorted flights to Canada for me have all been excellent
Great service and after care which is so valuable. Along with being able to speak to someone if I need to check anything out. Brilliant!
Thank you for giving me peace of mind. Everything worked perfectly.
Connie was very helpful with queries and kept in touch prior to travel
I always use DialAFlight. Never let me down and a top class service and support
Mason has delivered yet again; can’t fault the service
I always recommend you
Marie was fantastic from start to finish. 5* amazing
Another lovely short break. Thanks
Isla is wonderful and very efficient. I am a long time customer (now in my 80’s) and fly to Seattle to see my family regularly .
We have been customers for 25 years. The service has been consistently excellent and we return every year for the helpful and efficent service of Bradley Edy
Lux Air was awful. They delayed departure 30 minutes (technical problem) before we were herded onto a coach and then driven out to the plane. We were then left 30 minutes on the coach fully loaded on one of the hottest days so far. We were then allowed on the plane which was hotter than the coach where we sat for a further 20/30 minutes.
Kieran assisted us in our booking to Singapore to celebrate our 40th wedding anniversary. He informed the hotel and in turn they decorated our room for us. I would definitely recommend DialAFlight to family and friends.
Toby was so helpful and thorough whilst booking slightly complex flights for my daughter and her friend. No detail was missed and the trip went smoothly for them (they are 14 and had to change flights midway) I felt confident in Toby's hands and will continue to use him for all our flight bookings!
Thank you Tony Judge
Superb personal customer service, would highly recommend DialAFlight
Thanks for all the help and support for this great journey.
Everything you arranged went perfectly - I did have a problem with luggage reaching final destination (Lima to Arequipa). Despite BA at LHR saying its was checked through, it wasn’t and I had to spend my first 4 hours chasing it up. It didn’t arrive until the next morning.
We will certainly use DialAFlight again.
Absolutely brilliant. Thank you Spencer for all your help
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