020·7962·9933
Very personal service which offered tailored holidays to suit needs.
Dominic is brilliant!
Shane my travel representative has been totally amazing during the pandemic. He has been so helpful and kind following up on all my cancelled flights due to the pandemic and assisted me with my eventual successful trip to Dubai for the birth of my grandson.
Thank you Ryan for all your help and assistance. Flight, hotel, transfers were all spot on. Your service throughout the booking was brilliant
Kieran has been incredible as always. All of the staff are extremely helpful
Wouldn’t use anyone else - fantastic service
Polite and friendly service which included frequent travel updates and requirements. You did exceptionally well under stressful conditions regarding my emergency flight home. A big thank you
Anthony is amazing. He is quick to get back to me and always provides amazing service. Constantly telling people how good he is and everything is booked as we ask and never have any problems.
Good support from Liam, our main contact.
All good thanks
Thank you to Daniel and his team. I appreciated the seamless pick up of queries even when the familiar individuals were away.
Brilliant service
Very good service. I will recommend you to others. The Senses Resort in Patong is superb. Singapore Airlines. Ditto.
Great service from booking to departure. Highly recommended
Great service by Ellis and colleague - have been using now for many years and still get great service.
Have been dealing with you for over 20 years. Howard has always looked after us and our friends. Good people all round.
I have found you helpful and very contactable.
In this complicated, confusing time for international travel you listened to my needs and found the ideal flights to ensure my daunting journey would go as smoothly as possible. Despite an initial cancellation in March you arranged to get my money back and used the credit from this to find me flights 4 months later. Then after several flight cancellations and reschedules Manny found me a better itinerary than I had already. Very pleased. Will use you again and recommend to anyone.
Danny was brilliant, efficient and really professional - great work. Especially as he had to change our flights twice.
You got me to Baku, thanks
Darryl did an excellent job and kept us updated during these trying times
Everything was, as usual, organised well. Very responsive on the phone and always easy to get hold of you. Great service which I will continue to use.
Theo and Jeff were so helpful
In this Covid situation my booking was changed multiple times but this was dealt with absolute patience. I highly recommend DialAFlight.
Tara always goes above and beyond. Thank you
Thank you to the staff for their excellent service.
Great service
Really helpful and knowledgeable staff. Would highly recommend and use again.
Travel is precarious at the moment and having DialAFlight backing me gave the reassurance I needed. The entire team were helpful, answered my queries, dealt with airlines when I couldn't and got me out of a pickle. I've booked flights with them numerous times
Lily made the whole booking process so easy and was super helpful! She was always at the other end of the phone whenever we needed her throughout our holiday to help with covid enquiries. I can’t recommend her enough!
We had only just set off white-water rafting through the jungle gorges of the Ayung River when our guide began flinging water over us with his paddle.
The water was too calm for his liking – this was his way of livening up the trip.
We retaliated in kind until we were all soaked, but then, just to make sure we were fully drenched, he beached the raft under a pipe ditching a small stream into the river and made us stand beneath it for photographs. They like a giggle in Bali.
SETTLING IN
By then, we'd been in and around Bali for a week and had acclimatised to the warmth, the drifting scents of incense sticks, the greeting of everyone with a hands-in-prayer Namaste gesture, and the gaiety of the little temples that peek over the walls of family compounds, their pillars decked out in bright fabrics.
And we were getting hooked on sambal, the tangy, spicy tomato dip that comes with crackers wherever you order drinks. We had also learned that not taking things too seriously is a way of life here, even in the tranquil, opulent surroundings of the Four Seasons at Sayan, set in the jungle just outside Ubud in the middle of Bali.
SO MUCH TO LEARN
I thought our cycle tour guide, Agus, was joking when he suggested we stop for a cat-poo coffee. We had been deluging him with questions as we pedalled through open countryside north of Ubud. How many rice crops did this green and fertile island yield each year? Four.
What were the tall, frondy bamboo decorations going up outside every house? Penjors, to celebrate the national festival of Galungan.
The cat-poo-cino turned out to be for real. It's made with coffee beans that have been eaten, and excreted, by a sad, fierce-looking creature called a Luwak, which makes the beans milder in flavour, once they have been washed, roasted and ground. Oh, yes.
A TOUCH OF LUXURY
The Four Seasons at Sayan is an extraordinary building that clings to the steep side of a river valley, like some retro James Bond baddie's lair.
You sashay across a treetop-height walkway towards a large lily pond that appears suspended in mid-air. The hotel is beneath said pond, with a stupendous view across the river valley. The Obamas stayed here last year.
I knew from friends who honeymooned here in style that Bali is not just for backpackers, though even in the luxurious hotels lining the Ayung, the vibe is relaxed. Everyone is friendly and laidback.
WHERE TO VISIT
Most people hang out on the pale-sand beaches at its southern tip. They might get as far inland as the hippyish town of Ubud but, with its yoga centres and art studios.
We started on the beach. Steering clear of Kuta – the Magaluf of Bali – we stayed in the beachy, more upmarket Seminyak district.
Then, in search of an island paradise of the sort that brought the first hippies here in the Sixties, we ventured across the Lombok Strait to the Gili Islands. Gili Gede, off the south coast of Lombok (the next Indonesian island to Bali), boasts the super-chic hotel Kokomo Gili Gede
Back on Bali, my husband Matthew had a massage using milk and honey scrubs at Sayan. Then he agreed to spend our final afternoon enjoying a three-hour 'Blessings of Bali' ceremony.
A BIT OF PAMPERING
By now we had moved on to another Four Seasons hotel, at Jimbaran Bay on Bali's southernmost tip, where the blessings take place in the seafront pavilion. We did aerial yoga, we meditated. We 'bathed' in the reverberating din drummed up by the massage ladies on 3ft gongs.
After a muscle-probing massage, we donned sarongs and sat, eyes closed, as the priest chanted prayers – and concluded the ceremony by tipping a litre of blessed water over our heads. It was my turn to giggle – respectfully, of course.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
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