Your calls always answered within 5 rings.
All our bookings worked out flawlessly. The only slightly sticky moments were due to transfers booked in person with your Phuket rep from Destination Asia which didn’t work out as planned on several occasions, but these were only noticeable as all the others were so slick and efficient.
Excellent service
Flights were fine and the hotel was appropriate for couples or a family of three. Documentation is clear and accurate, as always, and there is a degree of security based on past performance in knowing that there is good backup and knowledgeable assistance on hand.
My luggage was lost on the way to Vietnam and was lost on the way back. Not sure who's fault that was but next time I will have a tracker on it.
Excellent service. Your agent was very supportive and knowledgeable. Everything went smoothly.
Great service
Everything was as we expected - hotel and flights went well after small delays on checking in online
Convenient having trained professionals on hand.
Yet again a perfect service from DialAFlight and even when a flight was cancelled Shane answered our call in the early hours and helped advise on what to do. First class service and look forward to planning our next trip using you.
Excellent service from Deborah. Only feedback for improvement would be around small details like exact times of pickup in advance (on the itinerary). A few perks would have been nice in the hotels, but overall still wonderful!
Excellent personal service - thank you
Brilliant service - the team are very helpful and always do their best to find the best flights and hotels. Would recommend to everyone
Your initial help solved a problem and laid down the first steps towards a pleasant trip. The back up, support and offer of additional help was also appreciated.
Well done again Gareth.
Another outstanding job, will definitely be using DialAFlight again. A massive thank you to Tristan for his patience and support throughout our booking.
As always, a professional service. Simon Pitman is a first class sales manager, great communication and kept us updated with changes. Have recommended to many friends over the years
Everything good as always
Calvin did well
Always efficient and reliable
Superb as ever. Ash always on hand to help and deserves credit for doing such a good job of looking after us
A top class company
We wouldn’t hesitate to recommend you to our friends as you always provide a first class service
Everything went smoothly. It is peace of mind knowing someone is taking care of our air travel.
Everything taken care of -- as always. Thank you Alex and your team.
Ethan Fell was brilliant and very helpful
Very professional and friendly service always given!
Very helpful and always there for you if there is a problem or need to change your flight plans
Flights and connections were good. We now realise the benefits of a seat choice on long flights and will pay to take advantage of that.
Excellent as always
George has booked flights for us for a few years - he’s very pleasant and chatty to speak to and also very efficient keeping us in touch with reminder emails
WELCOME to the perfect lay-over city. The airport is a dream to transit through, even offering a free city bus tour for passengers with at least five and a half hours between connecting flights.
Hop on for the big sights, including the architectural wonder that is the hotel complex of Marina Bay Sands and the horticultural heaven, Gardens by the Bay.
STRIP OFF
There's a beach in the middle of the city at the Pan Pacific Orchard, which opened last June. Rooms wrap around terraced gardens, while an in-room water filtration system and solar panels tick eco boxes. Head to the fifth floor for an outdoor pool overlooking the city, palm trees, a small sandy beach and a mirrored ceiling to guarantee a permanently blue sky.
DAY AND NIGHT ACTION
Following a £37million upgrade, the pedestrianised nightlife district Clarke Quay is now also a daytime attraction for waterfront dining and round-the-clock entertainment. This is largely due to a new canopy that reduces solar heat gain by up to 70 per cent for a swelter-free visit.
After dark, live bands play open-air cafes and elaborate cocktails are served on moored Chinese junk boats converted into pubs. New attractions include a white knuckle thrill ride Slingshot which launches fearless riders 70m above the city skyline at 160 km per hour.
HAWKER HOTSPOTS
Singapore's famous hawker centres are everywhere, awarded Unesco's Intangible Cultural Heritage of Humanity status in 2020. These food courts are crammed with no-frills street food stalls serving everything from chicken satay to prawn noodles for less than £3.
Newly opened is Taste Orchard, featuring a live seafood station and a conveyor belt sushi restaurant. Even trendier dining can be found at Gourmet Park, home to food trucks from award-winning chefs, but without the restaurant prices.
PEDAL POWER
Hire a bike from GoCycling to explore the network of well marked cycle paths across Singapore. One leads directly from the city centre to Asia's biggest bird park, Bird Paradise, which opened last May, and houses eight walk-through aviaries housing 400 species, including the rare Philippine Eagle.
CULINARY CULTURE
Discover the city's Peranakan culture at Candlenut, a Michelin starred restaurant. Descendants of Singapore's first Chinese settlers who married local Malay women in the 15th century, Perankans have their own food culture and traditions.
Expect tender wagyu beef rib rendang, crab curry and ice cream made from candlenut - which must be cooked for 40 days to remove the cyanide inside.
COCOA HEAVEN
The neighbourhood of Dempsey Hill, a former nutmeg plantation, now has its own pastel-pink Museum of Ice Cream and a new chocolate factory, Mr Bucket Chocolaterie, where you customise a slab of handmade chocolate. Elsewhere in the city, there's plenty to entertain the family. Attractions include an indoor water park Aqua Adventure, the excellent Children's Museum Singapore and Asia's first snow, ski and skate attraction, Trifecta.
First published in the Daily Mail - May 2024
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