Your calls always answered within 5 rings.
Ray Taylor was always very helpful and responsive to any questions. We had an amazing trip!
This was a fantastic holiday and adventure experience of a lifetime as well as a relaxing holiday.
The Lacto OVO vegetarian meal on Thai is not vegan. We eventually found a vegan option for the return flight to UK by ordering something like the European Vegan option.
Efficient team especially Joe Orton.
Jeff provided an excellent service. All transfers went smoothly and we were pleased with the price. We were let down by one hotel which was under construction on arrival and did not offer the services advertised. This was disclosed less than 24 hrs prior to arrival.
Molly was a fab agent to deal with. Very helpful pre and during the trip. Abbie also was helpful in helping me sort out flight delays and chauffeur contacts
Lauren, who dealt with our flights was fabulous. Nothing was too much trouble. The only downside we had was being told by one of Lauren's colleagues that we needed to pick up our bags in Bangkok. This was incorrect
While not everything went to plan, you managed to resolve these issues quickly and without fuss
Matthew was recommended to me. I would have no hesitation in recommending him to others
Assistance organised by DialAFlight was perfect
Brilliant service, would definitely recommend and use again.
Charlie and his team could not have done any more - can not recommend them enough. A big thank you
Absolutely stunning 3 weeks away, beautiful accommodations and everything ran to schedule. Couldn't have asked for better. Well done to Libby Mcgarry
Absolutely fantastic from start to finish (apart from delayed return flight). Many thanks to Elizabeth for her vast amount of help and support!
Thank you Leo Thompson-Persaud for going above and beyond to organise an amazing trip for us!
Not all flights were satisfactory and seat choice was not available on online check in so a bit disappointing
Everything went to plan, well organised.
Very good service from young Fraser as always
Matthew as always was great, thanks for your help
Everything went to plan - no fuss or worry. Excellent.
All went very well, thank you
Received regular emails throughout. Everything went like clockwork. Brilliant flight but did pay more for extra leg room which wasn’t cheap.
Saf Patel was outstanding. Service went above and beyond to help us.
Vinny does all my bookings - he’s always very helpfu looking at all my flight options and he always gives me a courtesy call the day before my flight
Rosie was with us every step of the way planning our trip. We had several hotels and six flights, so it was quite complicated. Her knowledge, advice and professionalism was very reassuring. I had never organised a trip with so many bookings involved and Rosie was brilliant. The trip was brilliant, the hotels were super and the flights all pieced together perfectly.
Excellent service. Many thanks
My trip went as planned thanks to DialAFlight.
Keep up your good work. I would like to thank you again for organising my last trip back from Bangkok and wish you all the best for the future.
We had a fantastic holiday in Vietnam. Marshall Finnimore arranged everything and it all went like clockwork. We did not need to worry about anything other than enjoying our holiday. We will definitely be using DialAFlight again in the future.
Keep up the good work - you never fail me
Ho Chi Minh City, known as Saigon until the end of the Vietnam War, is a vast contradiction. Despite communist rule, its teeming residents are enthusiastic capitalists offering an Aladdin's cave of goods from tumbledown shops.
Whole families work night and day preparing mouth-watering food in thousands of impromptu pavement restaurants, providing the most delicious street food in the world.
As it happens, the last days of the city under its former name was recently highlighted in Britain, when Miss Saigon the musical celebrated its 25th anniversary with a nationwide cinema performance of the West End show.
In Ho Chi Minh City there is a wonderful range when it comes to choosing where to stay. Not-withstanding its ramshackle appearance, anarchic traffic and jumbled shops, the city has benefited hugely from investment in hotels from the former enemy America.
The colonial Saigon Grand Hotel has added a 20-storey new wing but I was happy to stay in the old part, for the atmosphere.
Similarly, one's spoilt for choice as far as eating and drinking is concerned. A good start is to whizz to the 20th floor of the Saigon Grand and get an outside table at the Terrace Café. Here you can enjoy a pre-dinner cocktail for 100,000 dong (about £3.50) and admire the view of the Saigon River far below.
For a sublime Vietnamese meal, you can do a lot worse than to book a table at Maxims in Dong Khoi Street, where you will feel more of a native. The trendy Vietnamese younger set congregate at The Deck on the west bank of the river.
Night markets
The city turned out to be some-thing of a shopping heaven too. A visit to the My Hoa Night Market on Cao Thang Road is an essential part of the itinerary. With 250 stalls lining the street there is an amazing range of cheap designer goods. But don't forget, you must haggle - even if you're a committed non-haggler, this is one time you must be brave and put on a good show.
A friend and I decided a pincer movement was the best tactic, so we joined forces to bring down the cost of three Mulberry purses to 2.2 million dong - that's £25 each. It was a fearsome display of no-nonsense negotiating.
Were the purses genuine Mulberry? What do you think? But they were certainly genuine bargains.
There are some unusual options available for getting about. One of them is to take a tour aboard a former U.S. military Jeep. The powerful vehicle seemed to scythe effortlessly through the extraordinary suicidal stew of motorcyclists.
Near the top of the list of what to see are the Notre Dame Cathedral and the Re-Unification Palace, built by the French. The latter became the HQ of the country's beleaguered puppet presidents that were installed by the Americans.
Nearby is the former U.S. Embassy, where thousands of terrified Saigon residents shook the gates, begging for entry as the last U.S. helicopters fled in 1975. The world looked on in fascinated horror at the images of desperate people attempting to scale the walls and fences of the embassy compound, as communist forces closed in on the city.
U.S. Marines held back the terrified crowds as helicopters took Americans and many Vietnamese who feared reprisals from the communist forces first to the airport and later to ships of America's Seventh Fleet in the South China Sea.
The capture of the city on April 30 was preceded by the evacuation of almost all the American civilian and military personnel in Saigon, along with tens of thousands of South Vietnamese civilians associated with the southern regime. The evacuation culminated in Operation Frequent Wind, the largest helicopter evacuation in history.
The contrast now in some parts of the city with those frantic days is poignant in the extreme. For calm and peace you should make your way to the Jade Emperor pagoda, where Buddhists offer incense, food and prayers.
And close by is the Vietnam War Remnants Museum, which provides a harrowing chronicle of the death and destruction inflicted on the Vietnamese.
Cu Chi Tunnels
It's possible, although those who suffer from claustrophobia should be warned, to explore the Viet Cong's tunnels. Viet Cong guerrillas hid and fought in a warren of tunnels just outside the city.
You can go underground and see how they evaded the might of the U.S. Marines. On display are the horrific man traps used to kill the enemy, including hidden pits filled with razor sharp pointed bamboo sticks. You can also indulge, if you wish, in target practice with M60 carbines and machine guns used in the war.
This is a city that has enjoyed a remarkable resurgence. But it is right that, while celebrating its vibrancy and warmth, its traumatic recent past should never be forgotten.
First published in the Daily Mail - February 2017
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