Your calls always answered within 5 rings.
Finn is THE MAN
Keep doing what you're doing
Everything was perfect, our first time travelling premium economy, won't fly any other way in future. Thank you for your advice
Yet another well organised service. I was a little worried about the short connection time but it went well.
I’ve been booking with Eric for years now and he has always provided a top notch service.
Great help and service from Jack, will speak to him soon
Fantastic honest service at the going rate of travel. Tom was so helpful and straight so I have now decided I will be a lifetime customer, thank you for your quality service
Yes, one thing I would improve is the cars you organise for us? Could have been a lot better
Transfers a bit flaky. Both were late in Singapore and Hong Kong.
Thank you so much for the most amazing experience! Every location, hotel, and transfer we could not fault! Your recommendations were the best. I can’t thank you enough, Joseph!
All our bookings worked out flawlessly. The only slightly sticky moments were due to transfers booked in person with your Phuket rep from Destination Asia which didn’t work out as planned on several occasions, but these were only noticeable as all the others were so slick and efficient.
Excellent service
Amazing as always, thanks
Flights were fine and the hotel was appropriate for couples or a family of three. Documentation is clear and accurate, as always, and there is a degree of security based on past performance in knowing that there is good backup and knowledgeable assistance on hand.
My luggage was lost on the way to Vietnam and was lost on the way back. Not sure who's fault that was but next time I will have a tracker on it.
Excellent service. Your agent was very supportive and knowledgeable. Everything went smoothly.
Great service
Everything was as we expected - hotel and flights went well after small delays on checking in online
Convenient having trained professionals on hand.
Yet again a perfect service from DialAFlight and even when a flight was cancelled Shane answered our call in the early hours and helped advise on what to do. First class service and look forward to planning our next trip using you.
Great location, transfer worked well and we had a great time.
Excellent service from Deborah. Only feedback for improvement would be around small details like exact times of pickup in advance (on the itinerary). A few perks would have been nice in the hotels, but overall still wonderful!
Excellent personal service - thank you
Brilliant service - the team are very helpful and always do their best to find the best flights and hotels. Would recommend to everyone
Your initial help solved a problem and laid down the first steps towards a pleasant trip. The back up, support and offer of additional help was also appreciated.
Well done again Gareth.
Another outstanding job, will definitely be using DialAFlight again. A massive thank you to Tristan for his patience and support throughout our booking.
As always, a professional service. Simon Pitman is a first class sales manager, great communication and kept us updated with changes. Have recommended to many friends over the years
Everything good as always
Calvin did well
Just before I settle into one of the Datai's four-hour spa experiences inspired by the Malaysian ramuan tradition of holistic potions sourced from rainforest ingredients, my therapist, Eny, asks what I would rather listen to: music or the jungle.
I'm used to hearing a CD during a massage so I assume both would come out of a speaker, so opt for the latter – and am baffled when my ceremonial flower bath begins in silence. But the more I relax, the more I hear: the babbling of a brook that runs alongside; the strumming of cicadas; macaques calling to each other; humming dragonflies.
I'm sitting on the balcony of a simple wooden hut that's open to the warm island breeze on three sides and nestled in a dappled mangrove forest. I'm wrapped in a traditional hand-printed sarong and being sluiced with warm, floral-infused water.
I move to a warm plunge pool strewn with jasmine blossom, where I sip nectar from a fresh coconut and watch vividly-coloured butterflies fluttering around overhanging branches.
To stay at the Datai, on the Unesco island of Langkawi, is to reassess the meaning of luxury. The Datai was built from trees felled by elephants and is all but invisible above the trees, even from the sands of the tranquil bay it occupies – one of National Geographic's Top Ten beaches. It's in elegant harmony with its surroundings.
The Datai was created in 1993 by Australian architect Kerry Hill and has been recently refurbished to even more exacting standards.
My husband and I stayed in a beach villa with its own pool - and tireless butler, Oscar, who specialised in knowing what we required before we knew ourselves: from afternoon tea and pool inflatables to gin and tonics and a deck of cards for when the sun went down.
In touch with nature
The island's white-eyed leaf monkeys paraded along our fence every day. Stepping on to the sands in early morning, we watched the sleek heads of otters swim-ming past and the occasional eagle above.
As well as beach villas there are rainforest pool villas and a new five-bedroom 'Estate', featuring a games room, two pools and a private chef. The other 121 rooms, on a forest ridge, have sea views across to neighbouring Thailand.
A nature centre combines education section, research facility and general chill-out zone for those interested in the surrounding habitats.
Resident naturalist Irshad Mobarak and his team run guided walks around the 750-hectare site to show guests more than 200 species of birds, 49 types of mammal and 400-plus variations of brightly-winged butterflies.
For a better view of such a busy ecosystem, there's a wooden canopy walk winding through the forest. For a true aerial view, there's a cable car rising to 708-metres high Mount Machinchang.
I loved a mangrove safari by boat, skimming through tunnels of leafy branches and stopping to observe zany-hued fiddler crabs on the mudflats.
For dining, the Gulai House offers classic Malay curries, served family-style.
I recommend the fish and chicken cooked in brass tandoors. The open-air Pavilion restaurant sits on stilts with views across the forest and serves Thai food.
Moorish influences
Down the road from the Datai, Langkawi’s Four Seasons is known for its Ikan-Ikan restaurant, which offers a contemporary take on traditional dishes, including a tamarind-glazed red snapper and freshly-caught green lobster.
The building style here takes inspiration from Moroccan riads and Moorish gardens. Vast shallow pools reflect the blue of the sky, while brass pendant lights and outdoor showers bring the medina to the Malacca Straits.
It exudes a sort of souk chic, with ornamental infinity pools with gushing fountains and brass statues. The GeoSpa has relaxation platforms floating on decorative pools.
The beach villas are built right on the sand, their sunbathing platforms and floor-to-ceiling windows facing the sea. There's an inevitable opportunity for celebrity-spotting here – we saw a TV star of the 'national treasure' order arrive just as we were checking out.
For the fearless, water sports include the X-Jetblade, which recreates flying on a vertical jet of water - or more gently, the vast hammam-style marble baths are alone worth adding an extra day to your holiday.
Of course we had to leave eventually – but Oscar came to wave us off at the airport, saying: 'We don't say goodbye here. Only see you later.'
First published in The Times - April 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements