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Everything was perfect, our first time travelling premium economy, won't fly any other way in future. Thank you for your advice
Yet another well organised service. I was a little worried about the short connection time but it went well.
I’ve been booking with Eric for years now and he has always provided a top notch service.
Great help and service from Jack, will speak to him soon
Fantastic honest service at the going rate of travel. Tom was so helpful and straight so I have now decided I will be a lifetime customer, thank you for your quality service
Yes, one thing I would improve is the cars you organise for us? Could have been a lot better
Transfers a bit flaky. Both were late in Singapore and Hong Kong.
Thank you so much for the most amazing experience! Every location, hotel, and transfer we could not fault! Your recommendations were the best. I can’t thank you enough, Joseph!
All our bookings worked out flawlessly. The only slightly sticky moments were due to transfers booked in person with your Phuket rep from Destination Asia which didn’t work out as planned on several occasions, but these were only noticeable as all the others were so slick and efficient.
Excellent service
Amazing as always, thanks
Flights were fine and the hotel was appropriate for couples or a family of three. Documentation is clear and accurate, as always, and there is a degree of security based on past performance in knowing that there is good backup and knowledgeable assistance on hand.
My luggage was lost on the way to Vietnam and was lost on the way back. Not sure who's fault that was but next time I will have a tracker on it.
Excellent service. Your agent was very supportive and knowledgeable. Everything went smoothly.
Great service
Everything was as we expected - hotel and flights went well after small delays on checking in online
Convenient having trained professionals on hand.
Yet again a perfect service from DialAFlight and even when a flight was cancelled Shane answered our call in the early hours and helped advise on what to do. First class service and look forward to planning our next trip using you.
Great location, transfer worked well and we had a great time.
Excellent service from Deborah. Only feedback for improvement would be around small details like exact times of pickup in advance (on the itinerary). A few perks would have been nice in the hotels, but overall still wonderful!
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As always, a professional service. Simon Pitman is a first class sales manager, great communication and kept us updated with changes. Have recommended to many friends over the years
Everything good as always
Calvin did well
When Pavarotti first went to Pangkor Laut, he arrived with 26 suitcases – 20 for his clothes and six for his food. He then declared it the most beautiful place he’d ever seen. 'It's enchanting, it's a paradise,’ he gushed. ‘I almost cried to see what beautiful things God had done.’
But I don't know what the Italian opera star was doing with all those clothes.
If he were alive today, he’d need only one case for shorts and T-shirts - and definitely no nibbles. Pangkor Laut Resort, set on its own little island, now has six high-end restaurants, all open to the balmy sea air.
Smart casual is required at the adults-only Fisherman’s Cove. Male diners underdressed are discreetly handed a sarong.
This tropical haven of beaches, rainforest and five-star pampering three miles off the west coast of Malaysia has also been a favourite of Michael Schumacher, Eric Cantona, Tony Blair and British actress Ruth Wilson (from the TV thriller The Affair). Bond girl Michelle Yeoh (Wai Lin in Tomorrow Never Dies) is a regular. And Joan Collins took her fifth and current husband, Percy Gibson, there on honeymoon.
However, you don’t need to be a celebrity to experience Pangkor Laut Resort's many delights.
From the airport at Malaysia's capital of Kuala Lumpur, Pangor Laut Resort can arrange for a car to take you to Marina Island Pangkor - the jetty near Teluk Batik from where boats to the island depart.
Even the transfer is a great sightseeing experience, with palm plantations, which have mostly replaced traditional rubber ones, as well as countless villages and their residents.
The 300-acre island is a short boat ride away - the first glimpse of it is little wooden villas perched on stilts above the ocean. These are individual luxury air-conditioned villas, connected by wooden walkways to the main resort, nestled between the beaches and gentle hills of the island’s north coast.
Below and all around you in your stilt villa is azure ocean; above is sun and sky. Each villa has a deck with sun loungers. Just five minutes of lying back - waves lapping beneath and the calls of tropical birds carried across by sea breezes - will melt your stresses into the sea.
If you're lucky, from your deck you might see eagles, hornbills, sea otters, turtles and other wildlife.
On a wildlife tour with resident expert Aris, expect to see fruit bats, monkeys (long-tailed macaques, which are very cheeky), wild boar, two types of snake - both non-lethal to humans - and very rare pangolins. These look a bit like anteaters and have been hunted to near-extinction by the Chinese and Vietnamese, who deep-fry the skin and eat it as crackers. Pangkor Laut Resort is working to start a pangolin breeding programme - one of its many eco-projects.
During my trek I was lucky enough to see a tiny paradise tree snake, a huge two-metre dragon-like monitor lizard and hollow crickets (known as skeleton cicadas).
Guests can enjoy yoga and tai chi sessions, fishing, snorkelling trips, golf, private cruises, gourmet picnics, kayaking, gym, jogging trails and cooking classes.
Treatments at the spa include one for men, the Bukit Gantang Warrior Treatment. It's far more relaxing than it sounds, and promises vitality, structural alignment and flexibility.
I had the two-and-a-half hour Campur Campur signature treatment, which began at the Bath House, where my feet were washed and the soles tapped with a wooden hammer. Then I was dressed in a sarong and guided through cold and hot pools and a Japanese washing hut before having my first massage, which also involved water, and was very refreshing.
The main massage, which lasted 105 minutes and took place in a dry spa room, was out of this world - the best I've ever had.
My masseuse, Putri, said the technique was unique to Pangkor Laut and that she and her colleagues had undergone special training. I thought I was very relaxed before I went in, but afterwards I was on a never-experienced-before level of chilled-out-ness.
The resort is a glorious feast for the senses – and a chance to be utterly pampered. No wonder Pavarotti sang its praises.
First published in the Mail Online - September 2016
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