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The service is the same every time I book. 5 stars, they do what they say
Just wanted to say Dylan did a good job
Brody was superb. That man deserves a raise!
Concerns about Stansted. Grotty, disorganised. Emirates flight attendants not up to scratch on my flight.
The only problem was a 2 1/2 delay on the return flight, due to a delayed flight from Japan. A lot of hanging about! Many thanks for your excellent service Richard.
Great holiday and great communication via email dealing with queries. The only small problem was the plane returning back to Manchester was old and dated. Is there any way of finding out what plane you are booking when you check timings?
As usual, everything went as planned by DialAFlight.
Another great trip, we look forward to our next
Danny was amazing from start to end. Best in the business!
An excellent trip organised by an excellent team at DialAFlight!
Everything went according to plan even KLM got the assistance right - first time in three itineraries.
Thanks to Matilda. This trip was booked at short notice. She listened to my requirements and assisted in ensuring that I got the flight and hotel that ticked all the boxes.
Sally Burton is the top travel agent
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All worked well.
Everything was great
I have dealt with your firm for many, many years. I can pick up the phone, pass Keely Papworth the information and she does all the hard work sorting my travel plans (normally last minute as my life is hectic). Tis takes the sting out of planning for me. Through the years I have built a rapport, and have 100% trust and confidence as I’ve NEVER been let down. This is “customer service” done right.
Very pleased - will definitely use you again
Helpful from initial booking through to departure.
Was particularly pleased that we were phoned a couple of days before we went and asked if we had any last minute questions
Bradley excelled once again, He always delivers
Thank you for the holiday of a lifetime
I have always booked my flights and holidays with you and I have not been disappointed. Ryan has always looked after me and I trust his judgment.
We were totally satisfied with the arrangements made by Monika and Tamarind Global and as a result we had a marvellous and memorable experience. The comfort and food on British Airways was poor and put to shame by the performance of the internal airlines.
Thank you Eve/guys we had a wonderful trip and look forward to booking again soon
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The app worked well and the whole customer service was fantastic.
Efficient and friendly service, straightforward to arrange multiple flights and hotels. Would recommend and use again.
Excellent service from start to finish. Have already recommended DialAFlight to others on holiday too. Now back at home thinking about the next one.
When Pavarotti first went to Pangkor Laut, he arrived with 26 suitcases – 20 for his clothes and six for his food. He then declared it the most beautiful place he’d ever seen. 'It's enchanting, it's a paradise,’ he gushed. ‘I almost cried to see what beautiful things God had done.’
But I don't know what the Italian opera star was doing with all those clothes.
If he were alive today, he’d need only one case for shorts and T-shirts - and definitely no nibbles. Pangkor Laut Resort, set on its own little island, now has six high-end restaurants, all open to the balmy sea air.
Smart casual is required at the adults-only Fisherman’s Cove. Male diners underdressed are discreetly handed a sarong.
This tropical haven of beaches, rainforest and five-star pampering three miles off the west coast of Malaysia has also been a favourite of Michael Schumacher, Eric Cantona, Tony Blair and British actress Ruth Wilson (from the TV thriller The Affair). Bond girl Michelle Yeoh (Wai Lin in Tomorrow Never Dies) is a regular. And Joan Collins took her fifth and current husband, Percy Gibson, there on honeymoon.
However, you don’t need to be a celebrity to experience Pangkor Laut Resort's many delights.
From the airport at Malaysia's capital of Kuala Lumpur, Pangor Laut Resort can arrange for a car to take you to Marina Island Pangkor - the jetty near Teluk Batik from where boats to the island depart.
Even the transfer is a great sightseeing experience, with palm plantations, which have mostly replaced traditional rubber ones, as well as countless villages and their residents.
The 300-acre island is a short boat ride away - the first glimpse of it is little wooden villas perched on stilts above the ocean. These are individual luxury air-conditioned villas, connected by wooden walkways to the main resort, nestled between the beaches and gentle hills of the island’s north coast.
Below and all around you in your stilt villa is azure ocean; above is sun and sky. Each villa has a deck with sun loungers. Just five minutes of lying back - waves lapping beneath and the calls of tropical birds carried across by sea breezes - will melt your stresses into the sea.
If you're lucky, from your deck you might see eagles, hornbills, sea otters, turtles and other wildlife.
On a wildlife tour with resident expert Aris, expect to see fruit bats, monkeys (long-tailed macaques, which are very cheeky), wild boar, two types of snake - both non-lethal to humans - and very rare pangolins. These look a bit like anteaters and have been hunted to near-extinction by the Chinese and Vietnamese, who deep-fry the skin and eat it as crackers. Pangkor Laut Resort is working to start a pangolin breeding programme - one of its many eco-projects.
During my trek I was lucky enough to see a tiny paradise tree snake, a huge two-metre dragon-like monitor lizard and hollow crickets (known as skeleton cicadas).
Guests can enjoy yoga and tai chi sessions, fishing, snorkelling trips, golf, private cruises, gourmet picnics, kayaking, gym, jogging trails and cooking classes.
Treatments at the spa include one for men, the Bukit Gantang Warrior Treatment. It's far more relaxing than it sounds, and promises vitality, structural alignment and flexibility.
I had the two-and-a-half hour Campur Campur signature treatment, which began at the Bath House, where my feet were washed and the soles tapped with a wooden hammer. Then I was dressed in a sarong and guided through cold and hot pools and a Japanese washing hut before having my first massage, which also involved water, and was very refreshing.
The main massage, which lasted 105 minutes and took place in a dry spa room, was out of this world - the best I've ever had.
My masseuse, Putri, said the technique was unique to Pangkor Laut and that she and her colleagues had undergone special training. I thought I was very relaxed before I went in, but afterwards I was on a never-experienced-before level of chilled-out-ness.
The resort is a glorious feast for the senses – and a chance to be utterly pampered. No wonder Pavarotti sang its praises.
First published in the Mail Online - September 2016
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