Based on 8968 reviews on Trustpilot
020·7962·9933
Finn opened my eyes to the fact that travel firms can successfully bring a human element to the task of flight booking while being competitively priced. I don’t know how they do it but full of admiration for DialAFlight and their support in helping me fly longhaul during COVID with confidence and at a cost that challenges online aggregators.
Excellent service. Thank you.
Sally supported us from the beginning answering questions, making recommendations and keeping us up to date with all the changes. She is professional, friendly and fun and I wouldn’t hesitate to recommend her to anyone
Colin was excellent in reorganising our return flights from Dubai which we had to cancel twice because of COVID related issues.
Always a reliable service from DialAFlight. I use no one else
Your company are excellent . We had bad communication from Qatar Airlines and a 20 hr layover with no compensation and very poor communication. Will not fly with them again.
Gavin was brilliant - supportive and helpful
Ewan was fantastic after the issues we had with getting the Covid result but all ended well. Thank you again
Arthur kept in touch with us in the run up to our break in Dubai. We appreciated this.
Wouldn't use Singapore Airlines again - on outward journey there was 10 hours between meals
Everything perfect as usual. Exceptional work by Mason and his colleagues while out of the country and needing help. I can rely on Mason and team to sort any problems that come up. Top work guys 10/10
Very satisfied
Abbie delivered - 10/10
Graham and the team are always very helpful and available to answer any questions.Will be booking our future flights with them
Cracking service and very helpful staff as always
The customer service was exceptional. Someone is always there to help.
Thank you for the advice on trying to get our Qatar Ehteraz app to change green. It turned after 7 days which left us 6 days to go out and about. I was very concerned that we wouldn't be able to enter the airport to return home and Ehteraz made an announcement that they wouldn't be responsible if people couldn't get on their flights. Just thought you should be aware there is a problem at the moment.
DialAFlight are with you all the way there and back. Always at the end of the phone to answer any questions. Excellent. Thanks Guy.
Fantastic service from Raj every time I use DialAFlight. He answered my email whilst I was in Thailand as I was concerned regarding a PCR test requirement when transiting through Dubai with Emirates back to the UK. He assured me all was fine and he was100% correct
Kieran was extremely helpful
Saf goes above and beyond every time we deal with him. An absolute credit to your organisation.
Good personal service in a most difficult time. We never felt alone and we were very well supported
Finn has been very patient and dealt in a professional manner. Overall he gave us an excellent service.
Very good service that we have come to expect as standard from the people of this organisation
Matt who looked after the booking was excellent. Very responsive and attentive. He took care of everything and I would highly recommend DAF to anyone looking to book holidays.
Grant provided clear advice and attention to detail.
Great service from Kieran
Always excellent service - great communication
Ben always gives me the best service and ensures my travel is hassle free!
Fabulous time. Thanks Tristan for all your help - you made our travel simple in these strange times
Bangkok is known as a stopover – somewhere to spend a few hedonistic hours before going on to the coast. Well, that may have been true 20 years ago. Now it's a place to linger.
Zoom up Silom road - through the commercial district - towards the shopping centres of Siam Square to see how the city has flourished.
The Skytrain monorail moves silently overhead. Designer labels abound. The shiny Siam Paragon shopping centre has a car park just for supercars.
Then there's Asiatique, a bustling night market of 1,500 shops on the banks of the Chao Phraya River.
Handicrafts and trinkets sit alongside fashion boutiques and gadgets and nothing closes before midnight. If you are laden with goodies, as I am, a fleet of tuk-tuks is waiting outside.
Racing away, we fly over holes in the road. A dramatic swerve and a loud judder tell me we've arrived back at the swanky Mandarin Oriental. They've seen it all here.
From writer Somerset Maugham, bedridden with malaria, to Mick Jagger insisting the windows in the royal suite be blacked out and Billy Idol wrecking his room completely.
Dining on the riverfront at the Mandarin Oriental
Celebs aside, the hotel has a cooking school and I take a class with chef Narain. A kaleidoscope of ingredients is laid out before us. Those we know: ginger, lime leaves; fish sauce, lemongrass. And those we don't, the tiny butterfly pea – a flower from which a brilliant blue dye can be used to colour desserts.
We watch, ask questions and taste. Then attempt Siamese baked desserts (small, dome-shaped pancakes); braised pork; fiery tom yum soup and a salad of grapefruit-like pomelo.
I slice, chop, juice and pummel. Chef Narain chats away. Chillies, it turns out, are a matchmaking tool. 'Mothers looking for a suitable wife for their sons spy on the neighbour's daughters to assess the speed with which they grind the spice,' he laughs. 'The faster the grinding, the better wife she will make.'
Food is a big deal in Bangkok. Take the Skytrain to Thong Lor and Sukhumvit Soi 38, a line of steamy, noisy, kitchens-on-wheels. There can be no better initiation to Thai street food.
Grab a wobbly table and gobble sticky rice with mango, curries, pad Thai, squid and duck. Delicious.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
What could be better than giving someone the Gift of Travel?
Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
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