Your calls always answered within 5 rings.
Thank you so much to Jane and Sadie for their support and efficiency. My two trips went smoothly and I received prompt updates and support from the whole team when required.
Our whole trip was absolutely seamless.The transfers we had were excellent and always turned up early. All hotels were superb. I also appreciated the support I received when we were considering making a last minute alteration to the trip. While we didn't go ahead with it, the ability to receive a quote with a quick turnround was really helpful.
Great service
Excellent service as always
Very efficient. 5 stars
Exceptional high quality service. I will be using you both personally and for corporate business for the forseeable future. Rupert and Ethan were first rate. Thank you
We had an amazing time and look forward to booking again with DialAFlight. Stevi was amazing throughout and it was a honeymoon trip to remember.
Bradley was really helpful with everything -will definitely contact him again for future travels
All very good, thank you!
When you check in for the joint BA/QR flight from KUL to LHR, you can't check in online on the BA app. We got to KUL with 3 hours to go and joined a massive queue, but a Qatar staff member plucked us from obscurity and took us to a machine where we checked in and got boarding passes - and then we got to go to a smaller queue to bag drop. All flights were on time.
All good. Five stars
What an amazing trip. Mapped out perfectly by Lily Gardner. Everything was perfectly timed and arranged. Looking forward to booking the next one.
As always - very knowledgable and professional service
Harry has been so great - patient and knowledgable. Thank you for my superb holiday.
Jim is always really helpful and informative - would definitely use for our next trip
As usual, quality service and excellent execution was delivered by my super agent Robbie!
Finnair was not to the same standard of Japanese Airlines, even though the flight attendants were excellent.
Matt is always helpful. Prompt to find the right flights for us, and offers to help check-in when required. We are pleased to recommend him to others.
As always, very pleased
With DialAFlight, every trip exceeds expectations, thanks to a personal contact who knows exactly what we want and expect.
Everything from my first phone enquiry through to final notification was handled professionally. The App proved invaluable when checking bookings.
My friends and I have used DialAFlight for many years for our holidays to many different destinations. Always excellent service from Stuart and the team following our flight and making sure everything is on time or informing us of any changes 10/10 !
Brilliant. Ray is excellent. Love the App.
Good advice and contact for re-assurance provided by Jack Sulliman.
Darryll Hansford is excellent!
Great service as always - already planning my next trip so will be back
Flights all arranged perfectly and at the best times to make the whole trip work out fine
With hindsight, I’d have preferred a different route home. But everything went smoothly and that was really reassuring.
Great service from Doug. It's so good to have a service where you can speak to someone quickly when needed and not an automated service
Thai Aairways serves the most disgusting food I have eaten on a plane. It's terrible, cheap horrible wine and sloppy food and sandwiches
Hiro raises his bare thigh and slams his foot on the ground, spreading ripples across his man mountain of a body.
He bows at his opponent and, in a vision of manboobs and giant wedgies, they engage in combat; wrestling, pushing, heaving and tugging until one emerges victorious.
Suddenly, it's my turn. I step into the ring and stare ahead towards the sumo wrestler a few feet away - all 26st of him. A moment later I'm pressed up against his folds of flesh, my face alarmingly close to his armpit as I push with all my might. My feet scramble at the salt-strewn floor while Hiro - a wrestler for 22 years - stands there chuckling.
I'm in the small city of Katsuragi, considered the birthplace of sumo. Located an hour from Osaka in the Kansai region, this is a corner of Japan that has just become more accessible thanks to British Airways direct flights from Heathrow.
Kansai is an area of misty mountains dotted with remote shrines, tropical beaches and tea plantations which will appeal to visitors keen to explore what lies beyond the capital Tokyo. After putting Hiro through his paces ('You have great potential,' he jokes), it's time to move on to Osaka.
Home to three million people, the city is a patchwork of 16th century castles and 21st century glass skyscrapers. From my room on the 36th floor of the Conrad Hotel, the view of Dotonbori district, the main restaurant and entertainment area, is dizzying.
This 164-room hotel gives off a Lost In Translation vibe – think Bill Murray and Scarlett Johansson – and is filled with 389 artworks including one by local boy turned renowned sculptor, Kohei Nawa.
While Osaka is certainly worthy of a few days' exploration, the experiences awaiting further afield prove to be the real temptation.
Travelling south, urban sprawl gives way to delightful rural scenes. Before long we're surrounded by the crumpled green peaks of the Kii Peninsula. These mountains are the gateway to Wakayama.
Occupying the southern tip of Kansai, this city holds the key to much of Japan's ancient spiritual heritage.
For more than 1,000 years, everyone from emperors to humble farmers has walked these peaks seeking peace and purification. The Kumano Kodo Pilgrimage ranks as one of the world's great pilgrim routes. A network of trails, it has several options, from gentle hour-long strolls to arduous multi-day treks.
Opting for the easier and shorter route, I slice through silent bamboo forests and inch along paths that hug plunging wooded ravines. I pause to enjoy panoramas splashed with cherry blossom. I am feeling more peaceful by the moment.
The climax is our arrival at the grand Shinto shrine of Kumano Hongu Taisha, the hallowed ground where all trails meet. The silence of the forest is broken by the rhythmic chiming of bells and the flapping of flags in the breeze.
I watch as worshippers cross the gravel courtyards, clap their hands twice (to announce their arrivals to the deities) and bow their heads in prayer. This is a special, unforgettable place. Just down the road, in the valley and dissected by a stream of healing thermal waters, is Yunomine, an onsen village centred around natural hot springs.
These healing waters were discovered 1,800 years ago and became an important part of the pilgrimage by offering hot water purification along the way.
Pilgrims enjoy a spiritual soaking by stripping off, as is custom, for a dip in the stone plunge pool housed in a rickety shed. Barely big enough for two, it makes for quite the intimate experience.
I choose instead a riverside dip in the thermal rockpool at the Kawayu Midoriya. A spa hotel somewhat stuck in the Seventies, it models itself on the traditional inn, the ryokan. Expect sliding paper screens and legless chairs.
No trip to this part of Japan would be complete without the glittering jewel in its Imperial crown, Kyoto.
Reached in 15 minutes from Osaka by Shinkansen bullet train, this enchanting city was the nation's capital until 1868. It retains much of its ancient character, particularly in the Gion district where geishas once scuttled between teahouses in their elaborate silk costumes.
From the comfortable Ritz-Carlton hotel, it's a pleasant 20-minute stroll along the Kamogawa River to Gion.
Delving into the backstreets, I discover deserted gardens and teahouses serving fragrant cherry blossom tea and sit with elderly locals painting watercolours of a pagoda.
Hunched over their palettes, they look long and hard and produce thoughtful brushstrokes. They seem lost in their individual reveries, drinking in the beauty. It sums up my experience perfectly.
First published in the Daily Mail - November 2019
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