The only problem was a 2 1/2 delay on the return flight, due to a delayed flight from Japan. A lot of hanging about! Many thanks for your excellent service Richard.
Great holiday and great communication via email dealing with queries. The only small problem was the plane returning back to Manchester was old and dated. Is there any way of finding out what plane you are booking when you check timings?
As usual, everything went as planned by DialAFlight.
Another great trip, we look forward to our next
Danny was amazing from start to end. Best in the business!
An excellent trip organised by an excellent team at DialAFlight!
Everything went according to plan even KLM got the assistance right - first time in three itineraries.
Thanks to Matilda. This trip was booked at short notice. She listened to my requirements and assisted in ensuring that I got the flight and hotel that ticked all the boxes.
Sally Burton is the top travel agent
Always a brilliant service
All worked well.
Everything was great
I have dealt with your firm for many, many years. I can pick up the phone, pass Keely Papworth the information and she does all the hard work sorting my travel plans (normally last minute as my life is hectic). Tis takes the sting out of planning for me. Through the years I have built a rapport, and have 100% trust and confidence as I’ve NEVER been let down. This is “customer service” done right.
Very pleased - will definitely use you again
Helpful from initial booking through to departure.
Was particularly pleased that we were phoned a couple of days before we went and asked if we had any last minute questions
Bradley excelled once again, He always delivers
Thank you for the holiday of a lifetime
I have always booked my flights and holidays with you and I have not been disappointed. Ryan has always looked after me and I trust his judgment.
We were totally satisfied with the arrangements made by Monika and Tamarind Global and as a result we had a marvellous and memorable experience. The comfort and food on British Airways was poor and put to shame by the performance of the internal airlines.
Thank you Eve/guys we had a wonderful trip and look forward to booking again soon
Excellent as always
The app worked well and the whole customer service was fantastic.
Efficient and friendly service, straightforward to arrange multiple flights and hotels. Would recommend and use again.
Excellent service from start to finish. Have already recommended DialAFlight to others on holiday too. Now back at home thinking about the next one.
Thanks to Brandy for sorting our flight and hotel arrangements - it all went smoothly!
Fantastic helpful service. Like you have done over the last 15 years
Great service from DialAFlight
Everything was done very professionally
All went fine! Thank you
Some parts of Thailand have a reputation for noisy tourists, cheap hostels and wild bachelor parties - but all that’s changing, thanks to celebrity power. Many are making it their destination of choice.
Kate Moss has been there frequently (she prefers the white sanded beaches of Phuket), Bear Grylls has bought a villa there, and Blake Lively, Beyonce and Jay Z are also semi-regulars.
Not to mention the entire Kardashian family who set up camp back when Caitlyn was still Bruce at the posh new Inlala resort in villas that ran around $150,000 per week.
Indeed, at the moment, visionary hoteliers are finding unspoiled spots to create getaways that offer a level of luxury and style that feels very new for a place that's been a tourist attraction for a very long time.
Thailand is getting a luxury makeover, and it's the right time to find some incredible places to stay.
The main pool area at Panacea Koh Samui
PANACEA KOH SAMUI
The first is Panacea. On a grassy hilltop overlooking the Gulf of Samui and tropical forests lies Panacea Koh Samui, an extraordinary destination that has reinvented the private villa experience.
Recently opened, Panacea Retreat has already established itself as one of Koh Samui’s most extravagant destinations. Created by a wealthy French businessman who, upon discovering that he could never find exactly what he was looking for when he planned his own family’s holidays, decided to build it himself. It's all about privacy, luxury, and more privacy. Private chefs cook meals in villa and the spa treatments and yoga instructors come to you.
A collection of really stylish and secluded villas all have glass walls to allow as much of the outside in as possible.
Each villa is immense - the smallest is 14,000sqft and the largest 43,000sqft – and every residence includes a minimum of four bedrooms, manicured private gardens and stylish grounds with at least one 20-metre infinity pool.
It’s a bespoke experience - every villa has at least 10 full-time staff assigned to help, so there is never a need that goes unmet. Whether it’s sailing or diving, swimming or lounging, the experience is custom made.
If you want to spend a day just lying at the beach, staff will organise a beach butler to bring along sun loungers and towels, along with champagne on ice and a packed lunch.
Sky Villas at the ultra chic Kata Rocks
KATA ROCKS
Over on Phuket, Kata Rocks is ultra chic and a real game changer for Thailand. It offers a stylish, minimalist vibe with contemporary apartment-sized suites. The stunning spa has private infinity pools, fabulous Andaman sea views and a spectacular cliff-side location.
The hotel is located near Kata, a clean-cut resort town, popular with the yachting crowd, on the south west coast of Phuket. Furnishings are sleek and Italian-made - with white umbrellas shading white sunbeds beside a white-tiled pool.
There are 43 one, two, three and four-bedroom sky villas stacked across the hillside - big, bright and beautiful, they come with fully-fitted kitchens, living and dining areas, and floor-to-ceiling sliding glass doors opening onto private infinity pools, each of which is a minimum of seven-metres long.
Private chefs prepare fine dining in the privacy of your villa, celebrity DJ’s playing over brunch and TV’s that come down from the ceiling over the bed. Not to mention a fabulous view from the bathtub.
Their ‘Rock Stars’ are concierges whose job it is to make sure that each and every need is met at all times.
Indigo pearl pool
INDIGO PEARL
Last but certainly not least is the incredible Indigo Pearl. This is an ultra stylish, luxury boutique hotel in Phuket designed by American designer Bill Bensley, comprising super-luxe suites and villas with a rather spellbinding industrial-chic décor.
Sea fronted, with lush green gardens everywhere, it oozes a local, authentic almost colonial feel – and every single detail is considered. The Pearl Suites are gorgeous but I recommend the private villas.
Encased within lush walled tropical gardens, there are separate living and sleeping areas in two pavilions, linked by dark timber decking dotted with exotic blooms and frangipani trees.
Sunloungers and day-beds abound, and with a private pool, bar, dining room, Jacuzzi, spa, sauna, steam room and a 24-hour butler service, there’s little reason to leave. There is also the Coqoon Spa - a must-try for all spa enthusiasts.
The spa has to be seen to be believed and consists of multiple luxurious spa suites called 'The Nests' - huge spherical structures seemingly suspended in mid-air.
The treatments are incredibly luxurious with purple frangipani oils, jasmine essence and native Andaman elixirs that work magic.
First published in February 2016
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