Your calls always answered within 5 rings.
Hotel in Athens not really a 5 star, but it was fine. Dreams - too many young kids and not much for teenagers
DialAFlight is fine but BA is not….expensive and has almost sunk to the level of Ryanair. BA needs to up its game and reduce its prices. It is not what it was
British Airways getting worse by the minute but this is not your fault!
Dominic and team were excellent, as always
Curtis was very patient and helpful
Flight home affected by the IT glitch last Friday - not your fault.
Really grateful for all the prompt assistance when needed - thank you Charlie and team!
Brilliant flights, hotel and transfer. Great. All smooth!
You did well but the airline didn't!
Munich airport a nightmare - not enough staff at immigration, fortunately had hand luggage. Terminal Two was torn up and had to go back to One for immigration and security. Very little air conditioning on one of the hottest weekends of the year. Just chaos. This for your info. Otherwise a great trip.
Some muddles but we have both learned from them.
Stevi Bourke found us an incredible family holiday which we will never forget and are so grateful for! We gave her our requirements and she quickly found us the perfect holiday for us and our two little ones. Thank you so so much!
Another well organised trip by Lucy. So easy to book - they listen to your needs and come back with the results, but more importantly are happy for last minute changes and adapt accordingly. We have booked another holiday with them already. Thanks team
DialAFlight agents are the best, Larry Anglin in particular in finding the best deal and options. On this occasion there was global disruption to flights and DialAFlight made sure I was informed of the situation by calling and sending an email. One can rely on DialAFlight for an excellent service.
Great trip, as usual
Cameron Bleasdale provided perfect support, assisting us in creating a fabulous Tuscany travel experience, 10/10. We'll be back for our next adventure
It is so nice to speak to a real person promptly, without holding and selecting multiple options, particularly when the service is also excellent. Many thanks to Abbie Magbagbeola who booked our accommodation and flights. I have recommended her at every opportunity.
The Dubrovnik plan by Christian was excellent and the hotel selected was outstanding. There is the hotel and residence. We were in residence 8 and we would recommend that it is essential to have a sea view as the courtyards are rather unkept. Once again your planning and assistance was superb.
Thank you to Edward Scudder for all his help and advice. We had a great trip.
All good. 5 stars
Always a first-rate service from DialAFlight and we feel as though we're in safe hands. We will continue to recommend you to all our friends. Just answering the phone as you do is most refreshing.
As usual first class service from Matthew.
All staff friendly and very helpful. Whatever your query they have the answer. I love the pre-flight phone call to check everything is fine
Great help and advice from Helen and the team.
Many thanks Tony
Tank you Jordan and Jensen
Top marks again
Thank you for your service, really caring
Wonderful service. Thank you so much
Always good service from you guys. Will use again later this year
The mega-corporations, sci-fi gadgets and super-cool kids exist alongside Samurai dramas, tea ceremonies and ancient temples. Here's our insider guide to help make sense of it all...
Japan is made up of more than 3,000 islands, the biggest being Honshu, Hokkaido, Kyushu and Shikoku. Cities have grown up across these four, sometimes overwhelming in size, often breathtaking in beauty. All embody something of the Japanese spirit.
Tokyo is the commercial powerhouse; immense, crowded and wealthy. Kyoto represents the ancient ways, dotted with golden temples. Sapporo stands out in the often snowy northern island of Hokkaido, and Kobe and Osaka team up to form a cosmopolitan inlet. Nagasaki and Hiroshima are famous for their own reasons, now proud testaments to resilience and peace.
For an island nation, it isn't really known for its beaches – we're not in the tropics here, although resorts such as Tokyo Bay are popular holiday spots, and the tiny island. of Okinawa and its southwest counterparts enjoy their share of sandy coastline.
There's astonishingly scenic countryside in areas such as Nara province, on the eastern side of Honshu, south of Tokyo; and Kyoto is the place most likely to fulfil tourists' visions of ancient Japan. Chubu in central Honshu and Hokkaido are thick with ski resorts, many complete with onsen – natural hot springs that attract crowds in their own right.
Tokyo might be a capital, but having been razed twice in the last hundred years or so, it has fewer 'must-do' monuments than most. However, Ueno Park, Ginza Tower, the Meiji Shrine and the Tsukiji Fish Market still impress.
Kyoto has survived intact, and the Golden Palace at Kinkakuji Temple represents the quality of sights on offer. There are hundreds of temples, as well as castles and insights into the samurai and geisha lifestyles. Mount Fuji is everyone's idea of what a mountain should be.
Himeji Castle, in the Kinki Region of Honshu, is the country's finest, and the burned out tower and Peace Museum at Hiroshima its most enduring image.
For nightlife, one activity dominates; karaoke. It's as popular as ever, so go armed with your favourite song.
Clubs and bars are as space age as it gets in the trendier districts of Tokyo, with other main cities following suit fast. If sake drinking doesn't appeal, you could always try something cultural, such as kabuki theatre, or take a ringside seat at sumo wrestling.
While most cities have extensive shopping malls, it's the various Tokyo districts that offer a truly Japanese retail experience.
Ginza has the designer clout, Akihabara and Shinjuku the electronics and Harajuku the outlandish clothes, music and miscellany. Try local flea markets for kimono bargains and antiquities.
For dining, sushi and sashimi are just the tip of the culinary iceberg. From the fried chicken sticks on sale on most streets to the ramen soup available at railway station noodle bars, Japanese food is no longer an intimidating pursuit.
Of course, teenagers wolf down western fast food, but head to an izakaya – a Japanese pub – and work your way through the tapas-like menu. Rice and sake should be taken as a given – the rest is up to how adventurous you're feeling (the life-threatening puffer fish is not for the faint-hearted).
Leisure time is very family-centred, with Tokyo Disney and many other theme parks - although the adventurous might venture to the Ninja Museum at Iga-ryu, with its collection of weapons and live shows.
Ueno Zoo in Tokyo, Toei Movieland in Kyoto, where you can actually watch dramas being filmed, and the Aquarium in Osaka are all hard to beat. Japan is one of the safest places in the world for kids, and it's hard to imagine a more welcoming atmosphere.
Many find the best way to travel about the country is the Shinkansen (bullet train) – its punctuality, speed and efficiency is remarkable. Book tickets in advance online for the best deals.
Taxis can be expensive but they are swish: drivers wear white gloves and the doors open electronically.
First published in the Travel Mail - June 2019
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