Your calls always answered within 5 rings.
While DialAFlight is always great this cannot be said for BA - will avoid this airline if possible
Always helpful, know just what I want
Richard is our “one-stop” holiday organiser and we could not be more pleased! He always discusses our holiday objectives, makes valid and knowledgeable recommendations and executes the agreed timing and locations perfectly.
Always a pleasure to work alongside DialAFlight to get exactly what I need.
I was travelling alone to see family in Thailand and you made sure everything I wanted was covered and easy for me. Thank you
All good, thanks
William was very helpful. He listened to what I wanted and found me various choices which greatly helped during my travel to and from Japan.
First hotel was very couple-centric which didn’t work for me as a solo traveller. Amari was perfect
Everything was perfect with great back up when needed
As always Cameron has provided an unrivalled service … that’s why we keep coming back
Gino, another fabulous trip. Thank you.
The whole holiday went smoothly from start to finish. Thank you
Good customer service
Great flight choice and booking experience
Good personal service
I've used DialAFlight for a few years now and always found them helpful
Have booked flights through Ethan several times and find the service very professional and friendly
As always, Lauren was fantastic. Phenomenal service
Fraser helped me through the process of flying to Bali on my own, after the loss of my husband, and I am 79. But I remembered everything that he told me and everything went perfectly. He was very kind and compassionate, when I need to book my next adventure, I will definitely be contacting him again.
We were treated so well with Kennedy we have booked further flights in January. The service is superb
All the travel and flight plans you arranged for my trip to Cambodia went without a hitch.
Second time using DialAFlight, this time for a big family holiday. Planning felt easy and organised - everyone was super helpful when we had any questions or issues especially Eric. The holiday was incredible and flawless. The effort and personal touch DialAFlight has and how easily contactable they are - Just everything was dealt with professionalism and with ease. Thank you again for another memorable trip!
Excellent service as always
Thanks Brody. Had a great time. Loved Japan
Excellent service once more. Thank you..
Bespoke service with excellent customer care from Kieran. Thank you so much.
The travel arrangements were seamless.
Oscar took care of everything really well - so helpful with finding the most amazing hotel in Lombok that made our trip very special. Excellent customer care and personal service.
I would never go to any other company than DialAFlight. I trust them implicitly.
As always trip was excellent arranged by Saf Patel
The mega-corporations, sci-fi gadgets and super-cool kids exist alongside Samurai dramas, tea ceremonies and ancient temples. Here's our insider guide to help make sense of it all...
Japan is made up of more than 3,000 islands, the biggest being Honshu, Hokkaido, Kyushu and Shikoku. Cities have grown up across these four, sometimes overwhelming in size, often breathtaking in beauty. All embody something of the Japanese spirit.
Tokyo is the commercial powerhouse; immense, crowded and wealthy. Kyoto represents the ancient ways, dotted with golden temples. Sapporo stands out in the often snowy northern island of Hokkaido, and Kobe and Osaka team up to form a cosmopolitan inlet. Nagasaki and Hiroshima are famous for their own reasons, now proud testaments to resilience and peace.
For an island nation, it isn't really known for its beaches – we're not in the tropics here, although resorts such as Tokyo Bay are popular holiday spots, and the tiny island. of Okinawa and its southwest counterparts enjoy their share of sandy coastline.
There's astonishingly scenic countryside in areas such as Nara province, on the eastern side of Honshu, south of Tokyo; and Kyoto is the place most likely to fulfil tourists' visions of ancient Japan. Chubu in central Honshu and Hokkaido are thick with ski resorts, many complete with onsen – natural hot springs that attract crowds in their own right.
Tokyo might be a capital, but having been razed twice in the last hundred years or so, it has fewer 'must-do' monuments than most. However, Ueno Park, Ginza Tower, the Meiji Shrine and the Tsukiji Fish Market still impress.
Kyoto has survived intact, and the Golden Palace at Kinkakuji Temple represents the quality of sights on offer. There are hundreds of temples, as well as castles and insights into the samurai and geisha lifestyles. Mount Fuji is everyone's idea of what a mountain should be.
Himeji Castle, in the Kinki Region of Honshu, is the country's finest, and the burned out tower and Peace Museum at Hiroshima its most enduring image.
For nightlife, one activity dominates; karaoke. It's as popular as ever, so go armed with your favourite song.
Clubs and bars are as space age as it gets in the trendier districts of Tokyo, with other main cities following suit fast. If sake drinking doesn't appeal, you could always try something cultural, such as kabuki theatre, or take a ringside seat at sumo wrestling.
While most cities have extensive shopping malls, it's the various Tokyo districts that offer a truly Japanese retail experience.
Ginza has the designer clout, Akihabara and Shinjuku the electronics and Harajuku the outlandish clothes, music and miscellany. Try local flea markets for kimono bargains and antiquities.
For dining, sushi and sashimi are just the tip of the culinary iceberg. From the fried chicken sticks on sale on most streets to the ramen soup available at railway station noodle bars, Japanese food is no longer an intimidating pursuit.
Of course, teenagers wolf down western fast food, but head to an izakaya – a Japanese pub – and work your way through the tapas-like menu. Rice and sake should be taken as a given – the rest is up to how adventurous you're feeling (the life-threatening puffer fish is not for the faint-hearted).
Leisure time is very family-centred, with Tokyo Disney and many other theme parks - although the adventurous might venture to the Ninja Museum at Iga-ryu, with its collection of weapons and live shows.
Ueno Zoo in Tokyo, Toei Movieland in Kyoto, where you can actually watch dramas being filmed, and the Aquarium in Osaka are all hard to beat. Japan is one of the safest places in the world for kids, and it's hard to imagine a more welcoming atmosphere.
Many find the best way to travel about the country is the Shinkansen (bullet train) – its punctuality, speed and efficiency is remarkable. Book tickets in advance online for the best deals.
Taxis can be expensive but they are swish: drivers wear white gloves and the doors open electronically.
First published in the Travel Mail - June 2019
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