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Ryan always helpful thanks
When there was an issue with our accommodation Joe quickly sourced a nearby alternative. Then sadly my wife had to go into hospital but I know that I have Jamie and Joe helping from the UK
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Ivor's attention to detail was excellent - a pleasure dealing with him and the team
Always great service
Excellent communication with Nick Beattie and when we had to change our return flight he made it seamless. We'll certainly be using DialAFlight again
Even when we had issues these were handled quickly and well.
Rebecca was phenomenal from start to finish. I have vocally shared my experience on LinkedIn with friends, colleagues and connections in the same industry as myself.
Thank you for your help in arranging our flights to Phuket with a few days in Singapore. All went very smoothly.
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Super and outstanding service as always. Can't praise you enough. Highly recommendable.
We were not expecting to have to pay for entertainment on a seven-hour flight on Fly Dubai, which offered very limited service in cramped conditions.
Thank you so much to Nicole and the team at DialAFlight. Everything was perfect with excellent communication and organisational skills.
All worked according to plan, no problems, excellent personal service
As always Philippa's service was excellent. Bali flights were on time with no hanging around when changing flights. Would be lost without her.
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No issues with Ray his usual efficient self.
Would not recommend Cathay connection times in Hong Kong.
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Long time between flights meant 9 hours in Singapore airport, extended to 11 with delays.
Great service from Billy Gardner
My only criticism is that the DAF team should have had better info about Singapore Airlines A380 business class seating, which is seriously awful and frankly a disgrace for the money.
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Have used your services for many years and you never let us down. Amazing as always.
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Excellently planned trip and great communication throughout. Shelley was really helpful and I would definitely recommend DialAFlight to friends.
Every time you come good
Excellent service all round
Koooo koooo, sings the male Asian koel, penetrating the tropical darkness. 'Kik kik kik' answers the female. It is only 5.30am but the pace and persistence of the birds wakes me.
Then the thrum of the cicadas starts; a nearby gecko chimes in with a cheerful chuck chuck chuck and before long I can hear the 'tsk tsk tsk' of a brush sweeping leaves. It is time for a cup of tea.
So, now I'm sitting on my terrace with a cuppa and revelling in the life-affirming nature of Kamalaya, the Wellness Sanctuary on Koh Samui. The restaurant the night before had been abuzz with happy chatter from couples and new friends on the communal table — now the flora and fauna are at it.
Founded by John (who spent 16 years as a Hindu monk) and Karina (a trained doctor in traditional Chinese medicine) Stewart more than 17 years ago to provide a place of healing, Kamalaya, which translates as 'realm of the lotus' (evidence of which proliferates) is a leader in an expanding wellness world. It sits on the southern coast of Koh Samui, in the Gulf of Thailand, fronted by a sandy beach, behind which rise the 76 villas and rooms, wellness centres, restaurants and more. And they rise vertiginously, sneaking in, I think as I labour uphill, extra exercise by stealth.
The rooms sit at the top of the hill near the lap pool and the fitness centre, above which prayer flags flutter in the breeze. Villas are dotted sparingly throughout the lush vegetation of giant palms and banyan trees, frangipani, tamarind and quinine. Waterfalls run riot, ferns fringe the paths and birds sing. All the time.
The food is delicious, based on principles of Asian healing traditions and the knowledge that nutritionist Karina brings to the table. She aims to inspire rather than dictate.
As I pick at a green papaya salad, sitting under a vast wild fig tree, within sound of the waves, I get talking to Monica from New York, 'I have come here for 13 years,' she says. 'There is nowhere like it. It provides me with a mental and physical reset, without which I would have burnt out long ago.'
And then a newcomer, Kim, chimes in that she will be coming here for the next 13 years, if she can.
Jane, a writer from Australia is as impressed as I am. Lunching together on banana blossom salad, we talk about why the combined role of caring mother, daughter, wife and full-time worker is one that needs its own support. A variety of menus is there to offer guidelines, but they are not policed. All dishes on the detox menu are vegan but with the healthy methods of cooking employed and the locally sourced, organic ingredients used in all the menus, everyone benefits.
Wine and coffee are not encouraged but there for the asking, for it is a place of generosity rather than deprivation. Only the digital detox in the restaurants is enforced.
And in amidst Kamalaya's colour and charm is its beating heart, the wellness centre. There in the 44 treatment rooms, which climb higgledy-piggledy up and down that steep slope, more than 100 therapists and practitioners change people's lives with their integrative healing.
There are 17 wellness programmes from ‘stress and burnout’ (now sadly on a par with the ever-popular detox) to ‘Asian Bliss’ the restorative programme I am doing with a harmonious blend of meditation and massage, which I am topping up with new longevity treatments of ozone therapy, to boost my energy levels and IV vitamins, to boost my immune system. The increased energy is almost instantaneous.
John tells me Kamalaya was inspired by his guru who used to say to people: 'You have come to learn to be spiritual, but first you need to learn to be human.' 'So I want to encourage people to be their best selves, whether physically or mentally,' he says.
But it is perhaps one of the therapists who puts Kamalaya's philosophy most succinctly as I finish a profound reiki session, visibly moved. 'Yes, Kah,' he says, using the Thai term of respect, 'happy hormone better than medicine '.
First published in the Daily Mail - June 2023
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