Your calls always answered within 5 rings.
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When you check in for the joint BA/QR flight from KUL to LHR, you can't check in online on the BA app. We got to KUL with 3 hours to go and joined a massive queue, but a Qatar staff member plucked us from obscurity and took us to a machine where we checked in and got boarding passes - and then we got to go to a smaller queue to bag drop. All flights were on time.
What an amazing trip. Mapped out perfectly by Lily Gardner. Everything was perfectly timed and arranged. Looking forward to booking the next one.
As always - very knowledgable and professional service
Harry has been so great - patient and knowledgable. Thank you for my superb holiday.
Jim is always really helpful and informative - would definitely use for our next trip
As usual, quality service and excellent execution was delivered by my super agent Robbie!
Finnair was not to the same standard of Japanese Airlines, even though the flight attendants were excellent.
Matt is always helpful. Prompt to find the right flights for us, and offers to help check-in when required. We are pleased to recommend him to others.
As always, very pleased
With DialAFlight, every trip exceeds expectations, thanks to a personal contact who knows exactly what we want and expect.
Everything from my first phone enquiry through to final notification was handled professionally. The App proved invaluable when checking bookings.
My friends and I have used DialAFlight for many years for our holidays to many different destinations. Always excellent service from Stuart and the team following our flight and making sure everything is on time or informing us of any changes 10/10 !
Brilliant. Ray is excellent. Love the App.
Good advice and contact for re-assurance provided by Jack Sulliman.
Darryll Hansford is excellent!
Great service as always - already planning my next trip so will be back
Flights all arranged perfectly and at the best times to make the whole trip work out fine
With hindsight, I’d have preferred a different route home. But everything went smoothly and that was really reassuring.
Great service from Doug. It's so good to have a service where you can speak to someone quickly when needed and not an automated service
Thai Aairways serves the most disgusting food I have eaten on a plane. It's terrible, cheap horrible wine and sloppy food and sandwiches
Ash was transparent when discussing our different options for our wildlife tour. This was high quality, reliable and the transfers, accommodation and tour were of good quality, on time and well organised. We will definitely use Ash again as he has given us the trust and confidence we want.
Thank you DialAFlight and Ellie in particular, for your valued help, knowledgeable advice and excellent communication before and during our fab time in Vietnam and Phu Quoc. I would like to say an 11 out of 10 service if that is possible!
Everything we expected and more
I have no hesitation recommending Dominic and his team. We have used them for over 5 years and know we will get the best flights and prices available.
Very good service. Helpful team.
Very helpful.
Matt helped with check-in and documentation. Always use this fast efficient, friendly service. Well recommended
Flights, hotels, transfers all good. Excellent service thanks to Jamie.
It was all wonderful...I should have stayed longer!
Freedom is a loaded word in Hong Kong. Ever since the UK handed the former British colony back to China 20 years ago there have been protests over democracy.
They are likely to get louder. But this sense of being caught between two worlds is why the city remains such a fascinating place to visit.
A New York minute is still a Hong Kong second (an American expression that acknowledges that the pace of business life in Hong Kong is, astonishingly, even faster than that of New York); the Star Ferry on Victoria Harbour dutifully delivers 20 million people a year between mainland Kowloon and Hong Kong Island. And it all works perfectly, from the efficient MTR tube network stretching to the border, to children in crisp uniforms walking to school in crocodile lines.
China and Hong Kong have put their differences aside to build a 31-mile, multi-billion-pound bridge linking Hong Kong with Zhuhai and Macau. The mega-structure is due to open this year.
Life is being breathed into the once run-down Old Town Central. Where the British planted their flag in 1842 a younger generation is descending on craft beer shops and hipster cafes.
A full-colour graffiti of Bruce Lee pays homage to the martial arts icon, who was raised in Kowloon.
For Bruce fans, there is also an exhibition on his life and career at the Heritage Museum until summer 2018.
Rural scenery accounts for 70 per cent of Hong Kong. Mountain ascents are at your fingertips; queue for the rickety tram up Victoria Peak and you'll be rewarded with a view of futuristic towers rising from the greenery.
Pound the rusty-red dirt of the Dragon's Back trail near To Tei Wan village for a more ambitious climb (from one to six hours, depending on the chosen route).
At Nan Lian Garden in Diamond Hill, Chinese zither music sets a sedate pace on paths around laurel, koi ponds and pagodas.
Dim Sum cafe chain Tim Ho Wan serves the world's cheapest Michelin-starred food. Two venues have this mark of quality - but avoid their queues by tucking in at the Hong Kong Station branch. Bottomless tea is 30p and the pork buns are £2 for three.
Or join the refined crowd at gallery-restaurant Duddell's, which merges Cantonese food with a modern atmosphere.
An old ping-pong hall in Sai Ying Pun is now the trendy tapas-and-gin hangout Ping Pong Gintoneria, while Japanese yakitori restaurant Yardbird, in Tai Ping Shan, is the place to be seen.
Seek out the speakeasies around lively Hollywood Road; Mrs Pound's chop-shop facade is a world away from the neon glamour inside, while Stockton is down a hidden alley. Newly-opened Kwoon, which seats about ten, turns out great cocktails to order.
With no sales tax, designer stores are a magnet for serious shoppers. Spend half a day in Mong Kok. The Ladies' Market, selling chopsticks and silk garments, is close to the Goldfish Market - where you’ll be eyeballed by reptiles and glistening fish. Pulling favours from the spirits is big business. Fortune tellers tucked between market stalls help with life's major decisions and Taoist temples inhabit the unholiest of alleyways, their incense burning like beacons in the dark.
Hollywood Road's Man Mo Temple is the oldest and most revered. Reputedly home of the literary spirit, it is the scene of parents laying celery and spring onions to boost their children’s school grades.
The Big Buddha of Lantau pulls in the crowds, but Lamma Island, where a small community is built around a fish farm, is an escape from the chaos.
Seafood restaurants here look more like aquariums. But there’s one fish that isn’t for the table - a 2.74m oarfish, mounted inside the temple, which was so rare when it was caught that the fishermen declared it a god.
First published in the Daily Mail - September 2017
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