The only problem was a 2 1/2 delay on the return flight, due to a delayed flight from Japan. A lot of hanging about! Many thanks for your excellent service Richard.
Great holiday and great communication via email dealing with queries. The only small problem was the plane returning back to Manchester was old and dated. Is there any way of finding out what plane you are booking when you check timings?
As usual, everything went as planned by DialAFlight.
Another great trip, we look forward to our next
Danny was amazing from start to end. Best in the business!
An excellent trip organised by an excellent team at DialAFlight!
Everything went according to plan even KLM got the assistance right - first time in three itineraries.
Thanks to Matilda. This trip was booked at short notice. She listened to my requirements and assisted in ensuring that I got the flight and hotel that ticked all the boxes.
Sally Burton is the top travel agent
Always a brilliant service
All worked well.
Everything was great
I have dealt with your firm for many, many years. I can pick up the phone, pass Keely Papworth the information and she does all the hard work sorting my travel plans (normally last minute as my life is hectic). Tis takes the sting out of planning for me. Through the years I have built a rapport, and have 100% trust and confidence as I’ve NEVER been let down. This is “customer service” done right.
Very pleased - will definitely use you again
Helpful from initial booking through to departure.
Was particularly pleased that we were phoned a couple of days before we went and asked if we had any last minute questions
Bradley excelled once again, He always delivers
Thank you for the holiday of a lifetime
I have always booked my flights and holidays with you and I have not been disappointed. Ryan has always looked after me and I trust his judgment.
We were totally satisfied with the arrangements made by Monika and Tamarind Global and as a result we had a marvellous and memorable experience. The comfort and food on British Airways was poor and put to shame by the performance of the internal airlines.
Thank you Eve/guys we had a wonderful trip and look forward to booking again soon
Excellent as always
The app worked well and the whole customer service was fantastic.
Efficient and friendly service, straightforward to arrange multiple flights and hotels. Would recommend and use again.
Excellent service from start to finish. Have already recommended DialAFlight to others on holiday too. Now back at home thinking about the next one.
Thanks to Brandy for sorting our flight and hotel arrangements - it all went smoothly!
Fantastic helpful service. Like you have done over the last 15 years
Great service from DialAFlight
Everything was done very professionally
All went fine! Thank you
Kuala Lumpur is often over-looked in favour of a stopover in a more high profile Asian metropolis such as Hong Kong, Singapore or Bangkok. But the Malaysian capital is a city on the up, packed with fascinating art and architecture, top shopping - and some of the best street food in Asia.
From the airport the air-conditioned, wi-fi-enabled KLIA Ekspres Train whisks you to the city centre for you to check in to your hotel. If you're not too jetlagged you can try the sensational street-food scene straightaway.
Strung with red lanterns, pedestrian-ised Jalan Alor is noisy and tremendous fun. Start with sweet-spicy, perfectly charred chicken wings from Wong Ah Wah, then work your way down the street, finishing with a red-hot bowl of curry mee at Alor Corner Curry Noodle, on the corner with Changkat Bukit Bintang. Every dish is incredibly cheap.
Next morning fuel up with a back-straightening cup of Malaysian kopi (coffee) and kaya (thickly sliced toast smeared with butter and coconut jam) from a stall at Imbi Market. Download taxi app Grab – Southeast Asia's answer to Uber – and book a cab to the Batu Caves, an incense-cloaked Hindu temple complex on the outskirts of town (free). You'll see its 140ft gold statue of Murugan, Hindu god of war, long before you arrive at the limestone caves, which house murals, shrines and families of macaques. Don't get too close – they'll steal your phone/food/anything shiny.
Authentic Indian cuisine
Indians are the third-largest ethnic group in Malaysia, behind Malays and Chinese, and while you'll find reasonably good Indian restaurants outside Batu, there are more authentic foodie offerings in Brickfields – KL's Little India. So cab back over to canteen-like Vishal Food & Catering, at 22, Jalan Scott, which serves southern Indian cuisine on banana leaves, and order chicken biryani or mutton varuval. Leave room for extra poppadoms.
Escape the afternoon heat at the air-conditioned Islamic Arts Museum Malaysia. It's set on a hillside and its numerous rooms are treasure troves, filled with 1,000-year-old gold-inscribed Korans, rare compendiums of astronomy and astrology, Mogul daggers with jade hilts, and enough diamonds, rubies and sapphires to sink a pirate ship.
Imagine a cuisine that combines piquant Indonesian flavours with Chinese cooking techniques; that would be Peranakan, gastronomic legacy of Chinese migrants who settled in Java and on the Malay peninsula. Precious Old China, in Central Market, serves some of the best and is one of the town's most charming spots – full of crystal chandeliers, carved rosewood furniture and antiques.
Standout dishes include flaky pastry 'top hats' filled with prawns and shredded vegetables, 'devil curry'chicken and sago gula melaka – palm sugar tapioca.
Ten minutes away is Omakase + Appreciate, the first Malaysian entry to make it onto Asia's 50 Best Bars list, and the size of a shoebox. Order a rum, pineapple, orange and coconut cream Painkiller.
Varied cultural history
Next day explore some more - have a city overview from the 12-metre by 15-metre scale model at the City Gallery, snap a selfie in front of the I Love KL sign, then check out Merdeka Square, the old Royal Selangor cricket ground, the Sultan Abdul Samad Building, with its magical-looking Mogul turrets and domes; and gothic St Mary's Cathedral.
Malaysia's national dish is nasi lemak, coconut milk rice served with sambal, salad, peanuts and egg. You'll find fragrant plates of it for sale on every corner, or try the hipster version – nasi lemak pancakes – at Merchant's Lane, on a fern-filled terrace in the heart of Chinatown.
The neighbourhood is one of the oldest in the city, with garish Taoist temples, colonial-era architecture and souvenir stalls touting faux-silk pyjamas.
Nearby Central Market is the place for smart handicrafts such as batik cushion covers and beaded slippers.
You can't leave KL without visiting 88-storey Petronas Twin Towers - beat the queues by buying a ticket online and sunset's the best time to go.
Take a walk through KLCC Park (take a photo of the towers framed between palm trees) for an aperitif in the SkyBar at Traders Hotel. Happy hour here runs from 5pm to 9pm.
For dinner, move onwards and upwards to the 57th floor of Petronas Tower 3 and Marini's on 57, a low-lit Italian restaurant. Book a table by the window.
Where to stay? The whitewashed Hotel Majestic has a calm atmosphere, with a delightful afternoon tea – white jackets, curry puffs and mango jam – an orchid conservatory and a Charles Rennie Mackintosh-inspired spa.
First published in the Sunday Times - June 2019
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