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Darryl did an excellent job and kept us updated during these trying times
Everything was, as usual, organised well. Very responsive on the phone and always easy to get hold of you. Great service which I will continue to use.
Theo and Jeff were so helpful
In this Covid situation my booking was changed multiple times but this was dealt with absolute patience. I highly recommend DialAFlight.
Tara always goes above and beyond. Thank you
Thank you to the staff for their excellent service.
Great service
Really helpful and knowledgeable staff. Would highly recommend and use again.
Travel is precarious at the moment and having DialAFlight backing me gave the reassurance I needed. The entire team were helpful, answered my queries, dealt with airlines when I couldn't and got me out of a pickle. I've booked flights with them numerous times
Lily made the whole booking process so easy and was super helpful! She was always at the other end of the phone whenever we needed her throughout our holiday to help with covid enquiries. I can’t recommend her enough!
Always a pleasure booking our trips though you. Super simple - say when and where we need to go and leave the rest to you all. I tell everyone about your company and the lack of stress.
As always Philip was a true professional, so helpful and highly efficient. Many thanks to him for organising what was a difficult trip
Stan is very helpful and professional
I want to say a MASSIVE thank you to your team! Especially Aidan who has absolutely blown us away with his customer service and for going above and beyond to ensure we landed safely during this difficult time. Last week my partner and I were stuck in Dubai with my Granddad, Dad and Auntie all in hospital extremely ill with Covid. I couldn’t get a flight back to the UK however Aidan managed to sort it for us with absolutely no stress at all! This level of customer care during this extremely stressful time has meant the absolute world to us, and we cannot thank you enough. I have recommended you guys to multiple family / friends/ clients and I will continue to do so!
Abbie is an absolute star
I cannot believe the level of service you offer. From the initial booking to the issues due to Covid you have been outstanding. From dealing with Rudy, Mark or Marco I literally couldn’t fault you or thank you enough. I’ll be coming back for any future trips as well as any business trips.
Amazing service - polite, friendly and helpful
On the ball with everything. Very competitive prices and kept us informed with frequent updates.
Another fantastic trip. Had to make a few amendments due to family reasons but Ryan was on the case and sorted at the drop of a hat.
Very helpful as this was not your normal getaway. Everyone involved at DialAFlight was fantastic.
Annabelle is simply fab!
Best holiday ever!
Excellent service from Zac as usual
Helen very helpful as always - there to help and advise. Would recommend highly
Great one-to-one holiday planning
Really good service and pleasant staff
Thank you to all the staff at DialAFlight for making our family holiday even better than we could have expected.
Claire, Wayne and Gino. Try any of them for a professional, responsive and informative travel discussion.
Outstanding service and I will certainly recommend
From booking and throughout the whole process we found your representatives to be positive, friendly, supportive and knowledgeable. We will never hesitate to use you again and indeed to recommend DialAFlight to friends and family. Thank you so much
On my first full day at the Anantara Layan hotel, I’m told that lunch will be cooked by...me!
Perhaps this is pay-back time from dinner the night before, when the chef presented me with something I can only describe as edible art.
I had been faced with amuse-bouches of olives hung on a miniature tree; a plump, pink disc of yellowfin tuna tartare; seabass smoked with Jack Daniel’s, revealed with a flourish from under an opaque glass dome.
It transpires that Anantara, on the northwest coast of Phuket, does things differently.
To immerse guests fully in the local culture, a cooking school called Spice Spoons is offered - and you get thrown in at the deep end.
It starts with an 8am visit to the food market in the small, dusty village of Talang, a ten-minute drive away, with the hotel’s chef. The market is a cavernous covered space full of stalls selling everything from fresh seafood on ice to buckets of coconut cream, and displays of garlic, ginger, green papaya, mint and more.
FRAGRANT FEAST
There are containers of home-made red, green and yellow curry pastes, fragrant Thai basil and weird fermented cabbages.
The cooking class takes place at the hotel’s Dee Plee Thai restaurant, which overlooks the rest of the sprawling resort (comprising 77 villas and suites).
On the menu today are shrimp tartlets, green chicken curry and mango with sticky rice. Before I know it, I’m mixing batter for tartlet cases, marinading mini-aubergines in coconut milk and curry paste, and simmering the sticky rice (the trick is to ensure there is just a finger’s width of water over the rice).
Phuket is roughly the same size as Singapore, with a population of 600,000. It is under two hours away from a truly exquisite archipelago that includes Phi Phi Leh (where The Beach was shot), Khai (home to nothing but a bar) and an island nicknamed ‘Bamboo’.
A boat trip that takes in all these is the perfect way to get a flavour of what draws so many visitors. We speed across the turquoise water, passing giant granite islands covered in greenery, stopping off at Phi Phi Don, the larger sister island to Leh.
Pausing to go snorkelling near a reef among swarms of colourful fish, we then pull in to Pileh Lagoon, a body of crystalline, emerald green water surrounded by more hulking stone outcrops of the kind you see on postcards.
That evening, the head chef does the cooking, thankfully. He serves up a delicious soft-shell crab curry, a local dish called Khao Soi - a tangle of spicy, crispy egg noodles served with chicken, onion and lime - and a light coconut sorbet. Somehow, Thai food just doesn’t taste like this back home.
KOH PHANGAN
For a different island experience we also visit Layan’s sister resort, Rasananda, on the much smaller island of Koh Phangan. Its population of around 8,000 doubles once a month as hordes of partygoers descend on Haad Rin beach, to the south, for the infamous full moon parties which started here in the Eighties.
Apart from those wild nights, though, it appeals mostly to families and couples, while Phuket draws a younger crowd. The Rasananda is bang on the beach, but has all the design touches of an elegant resort: an infinity pool featuring a swim-up bar, spa and 64 villas and suites, each with their own private plunge pool.
Mine has a carp pond outside, and all have a free mini-bar. Everything seems to move at a different pace: slowly. But there’s plenty to do such as snorkelling or kayaking around the Ang Thong National Marine Park, which contains more than 40 tiny islands. And you can also go elephant trekking, commune with local monks, or indulge in yoga every morning on the sun terrace.
Yes, there is a cooking school here, too. And yes, I could sign up to perfect my Pad Thai - but I demur. It’s time to let someone else do the hard work.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
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Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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