Your calls always answered within 5 rings.
Matt helped with check-in and documentation. Always use this fast efficient, friendly service. Well recommended
Flights, hotels, transfers all good. Excellent service thanks to Jamie.
It was all wonderful...I should have stayed longer!
Theo always really looks after us and we’ve had some great trips with DialAFlight. Our most recent trip to Japan was a great success. Big thanks to all the team!
Nicholas delivered exactly what we wanted. Flights to fit our budget and excellent hotels in perfect locations. Thank you DialAFlight for the friendly, efficient and professional way in which you put together our holiday.
Always above and beyond service. Thank you Lee and the team. So much appreciated, as always.
Would use Matt again every time for long haul trips - excellent service
As usual, Boris was very responsive and professional arranging our flights and accommodation. Excellent service.
Thank you so much - I was very grateful for all your help. Eva Air were good just like you told me.
When a flight plan gets complicated, sometimes it's just simpler to DialAFlight
All went well
Unfortunately Turkish Airlines did not manage to deliver our luggage at Denpasar for 36 hours. The first two days of the holiday were spoilt as a result of having no clothing. Am currently claiming from the airline.
Very pleased with all the bookings arranged by Dylan
Everything was seamless, we had no issues during our trip and the holiday itself was very good. No hassle and well worth the money. DialAFlight are always ready to answer your call even on the emergency line for out of hours during the trip.
Another great trip organised by Jim. Our hotel in Siem Reap was one of the best places we have ever stayed. The staff and service were nothing short of amazing from check-in to check-out.
All very good - well organised and on time
Another great holiday arranged by Philippa. Everything ran smoothly. Thank you again!
Everything is always top service
Sadly we were not seated as a family on the return flights. However, we managed. Thank you for all you did for me.
DialAFlight service excellent; however, our recent return journey to Kathmandu left something to be desired. In choosing to fly Emirates it was not made clear that the Dubai to Kathmandu leg is subcontracted to Fly Dubai. The Fly Dubai service was poor and late. Missed connection to LHR which required a night stopover in Dubai
Guy and the team are amazing. So good at what they do and have loads of expertise. Just come back from an unbelievable trip that went 100% without a hitch. Great company to deal with and I will defo use them again and for many years to come for sure.
Great service, always available to offer support.
Thanks to all and Lee in particular.
All good - like working with Saf who is very helpful
Pleased with Ivor, as usual
Frazer good as always
Five stars
Fantastic service from Marco, everything went like clockwork!
Fantastic service and knowledge of the trip We will be in touch in the future
Excellent and supportive service
Bali was the place friends kept telling me I should visit. Surely nowhere could be that fabulous - but it lived up to the hype. I loved it.
There was an enormous sense of tradition, belief in family values and beautiful aesthetics - there's nowhere like it.
I hadn't gone with any intention of searching for new fabrics or inspiration for designs - after all, I really had no idea what I would find.
It is so spiritual - it's astonishing how many temples there are. I arrived after an exhausting Fashion Week, but from the moment I entered Alila Villas Soori - the most amazing hotel I've seen - I felt thoroughly relaxed.
Alila Villas Soori is on Bali's south-west coast in the Tabanan regency, 20 minutes from Tanah Lot temple, the island's most sacred. It's one of Bali's prettiest regions, between the sea and rice terraces, with mystical Mount Batukaru in the distance.
My bedroom overlooked a glorious beach - the sand black and volcanic.
When I woke on the first morning, it felt almost enchanted. It had been stormy overnight and the beach was full of people collecting driftwood for fuel. Some were dragging away large pieces to turn into sculptures, to sell to tourists.
I had incredible spa treatments. ?They make their own soaps - volcanic, rice and cinnamon - all beautifully scented. And I saw how they use volcanic sand in body scrubs
The hotel's Cotta restaurant had a French and a local chef, together creating a magnificent fusion of French and Balinese.
After three days it was time to explore. The mountains in the centre of the island were a two-hour drive, but worth it.
I was in the picturesque Bali you see in guidebooks - rice fields and irrigation ditches everywhere.
I went whitewater rafting - and all around were stunning temples and rice fields. It was one of the greatest outdoor adventures I've ever had.
Later I thought I could hear music. When I asked what it was, I was told: 'It's the monks praying.'
There were often religious processions, and I was able to enjoy it all at close quarters.
For the second part of my stay, I moved to the Alila Villas Uluwatu at the south of the island. It was in a gorgeous area, above limestone cliffs and sandy beaches - very smart and fashionable, yet very tranquil.
A pool was set high above the Indian Ocean, with one of the world's best views.
I was surprised to find a well-stocked library, with books about traditional crafts such as weaving and basket-making.
My guide took me to a museum in Denpasar focusing on local handicrafts, with displays of traditional textiles and hand-made masks and tapestries.
Then I went on a bit of a 'treasure hunt' to learn more about the local dyeing techniques of batik and ikat. I discovered beautiful ikat weaves using gold and silver threads. I was learning about the culture and history of Bali through its crafts.
I bought so much local handiwork I had to buy a second suitcase.
I came across antiques shops where they have lots of textiles - some hundreds of years old - which you can buy.
At a temple at Uluwatu, on a cliff edge, I saw people performing a traditional dance.
There was a choir of 70 men who sang and then went into a meditation dance called a kecak -extraordinary.
What I saw in Bali proved to be a source of inspiration for my designs. I took many pictures, and I'm going to translate my experiences into some very modern, glamorous, Julien Macdonald designs.
I'm sitting surrounded by batik, ikat and incense - ready to go to work.
My ten days in Bali simply weren't enough. I'm already planning another trip.
First published in the Mail on Sunday - October 2015
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